“Raffaella was an absolute pleasure, so helpful and charming. The property was just what we were hoping for with its accessibility to the various locales in the Piemonte area.
The breakfast was delicious and the staff was delightful in the service of the meal. I can’t say enough about this reservation and how wonderful it was. I would highly recommend it to everyone.”
“Booked two rooms through the app. Arrived after a long drive through the mountains, only to be told our reservation had been cancelled — no call, no email, no warning. The explanation was a "system error" that apparently left them unaware they had no rooms.
They moved us to another hotel. Calling it a downgrade is generous — the room felt more like a hospital ward than a hotel, closer to a cell than anything we had paid for.
If you cancel a confirmed booking on guests standing in your lobby at……
“We had a nice stay at this hotel for two nights. Excellent location in the beautiful village. Small tv, wifi didn’t work all the time. We had a rental car, which was useful. Nice and helpful staff.”
“I only rated this property a 4 because of the mattress, pillows and shower stall. The property is beautiful, well maintained and has stunning views! Breakfast was good and part of the room stay. A small complimentary bottle of wine is given to guests on day of arrival but there is no complimentary water. The beds were not comfortable. You could feel the wire coil springs when you lay down. The pillows are flat, so if you’re used to a soft pillow there are none. July is a very hot time of year……
“Struttura molto bella, posizione eccezionale, servizi di livello e personale molto gentile. Hanno anche risolto in tempi record i danni provocati dal maltempo.”
“Stunning Villa with everything within walking distance. The rooms are spacious, clean and really beautiful. Loved the blackout blinds as well. Laundry is available for use which was great for us after four weeks of traveling. Special mention to Andra who went above and beyond for us really appreciate everything she did.
Only area for improvement would be breakfast, could be a bit less clunky with the ordering system etc and our order was always a bit wrong. Quality of the food was really good……
“Very clean and basic, perfect for spending the night after a long day of visiting wineries. Urgently needs new mattresses, current ones are cheap and flimsy. TV in the room is tiny.
Staff however is nice/helpful and their wine is of good quality.”
“Struttura immersa tra i vigneti delle Langhe in un ambiente silenzioso e bucolico! Ottima la colazione e tutto il personale della struttura, sempre disponibile e gentilissimo! Da consigliare.”