Ratings based on 52 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted May 28, 2017
Very central location and good for public transport
by Tania from UK
mediocre at bestPosted Jun 14, 2015 on Hotels
triple room requested and sent out of the main building into a back building that was dirty and undergoing repairs. The room was extremely dirty with thick dirt, popcorn, crackers and trash on the floor. Requested the room vacuumed and cleaned before we returned, one of the rooms were missing a TV. Beds had minimal comfort and awful pillows. Not one I would rush back to stay in!
by A verified traveler
Posted Feb 3, 2015 on Hotels
by Bryan from St. Albert
Good location and saff but with problemsPosted Nov 14, 2014 on Hotels
The desk staff were very helpful. One day the internet did not work. Two days the elevator did not work. However we were on the first floor so that was not too bad. The hotel advertised a mini bar and a restaurant...two reasons for booking it...but neither were available. Parking was available and welcome.
by A verified traveler from Southampton England
Handy for short stayPosted Oct 2, 2014
Pros: Handy for visits to battlefields. Close to restaurants & shops Close to railway station
Cons: Small details need adresing plus the ludicrous situation at reception
Location: North Belgium. Close to First World War battle sites. Station nearby with trains to Ostend & Brugges if required
Receptionist seems to be doing the job in other hotels on the site. Had to wait a long time in reception on arrival before anybody appeared. Room clean enough. Had faulty coffee maker but was replaced without any trouble. No toilet roll holder in bathroom, or vent. Carpet was tatty.
by N from Cambridge, UK
Comfy beds, nice shower and great locationPosted Sep 22, 2014 on Hotels
The service was excellent and the location perfect for our visit. The size of the room was fantastic. The status of the carpet could be improved. Thanks!!
by A verified traveler from Australia
Not a nice experiencePosted Sep 6, 2014
Cons: Honouring the booking agreement
Location: Close to railway station
After advising the hotel we would be checking in late, we arrived to find that our room had been given to someone else and we were given the last room in the budget section of the hotel. This room was of poor quality & stunk of cigarette smoke. It was very noisy and was not that clean. We maybe could have coped with that if that was what we paid for, however we had paid a greater amount & expected more.
by Susan from California
Good food and knowledgeable staff.Posted Aug 27, 2014 on Hotels
Room was clean and comfy. Staff was helpful and breakfast was good. Location was not in the immediate city but was close to transportation.
for Couplesby A verified traveler from Newry, Ireland
Private car park, close to restaurants and shops,Posted Jul 28, 2014
Cons: Fresh paint on the stairway
Location: Plenty of good value shops nearby, lots of pubs and restaurants.
Pleasant and nice area. Great breakfast. Private carpark very useful even though it was difficult to find.
for Everyoneby Joy from Somerset, England
Really good hotel in the centre of the town.Posted May 26, 2014
Pros: Staff, facilities and position.
Cons: A clear map to get to car park noting the one way streets.
Location: Location perfect for visiting World War 1 battlefields and memorials. Position of the Hotel close to a selection of restaurants and bars.
Superb service nothing was too much trouble. Parking good and position perfect for restaurants and for touring the area. Reception staff helpful at all times. Would highly recommend.