Ratings based on 512 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2017
The pool was small and got very crowded. The hot tub was being repaired so we couldn't use it. Otherwise, the hotel was nice and clean. There is a great walking/jogging trail nearby.
Comment from Hotel Management
Jul 10, 2017 by Stephanie I., Hotel Management
Thank you for your feedback. We did reopen the hot tub this past Friday 7/7/17. I apologize that it was under repair during your stay. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Eureka Springs, AR

Happy 4th of July!!

Posted Jul 7, 2017
Saw Fireworks at Amp! Great time! Problems bad internet connection and we were told breakfast until 10:30 but it ended at 9:00?!! Not Cool! 4 hungry visitors!!!
Comment from Hotel Management
Jul 7, 2017 by Stephanie I. , Hotel Management
Thank you for your review. We appreciate your feedback. I apologize that the breakfast hours were not communicated properly. I will follow up on your concerns so others are not disappointed in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dexter, MO

Amazing hotel close to Pinnacle Golf course

Posted Jul 6, 2017
Great hotel ! Room was clean and breakfast was amazing
Comment from Hotel Management
Jul 10, 2017 by Stephanie I., Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay and hope that you enjoyed the tournament.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Warren, AR

Great hotel all around.

Posted Jun 28, 2017
Pros: Location was great
Location: Lots of restaurants in the area
Location was great. Needed to revise my reservation when I got there and was not an issue. They were very helpful with everything.
Comment from Hotel Management
Jul 7, 2017 by Stephanie I., Hotel Management
Thank you for your feedback. We are glad to hear that we took good care of you.
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Great place and staff

Posted Jun 28, 2017
Nice location, easy to get to close to restaurants and shopping. Great breakfast, lines move quickly
Comment from Hotel Management
Jul 7, 2017 by Stephanie I., Hotel Management
Thank you for your feedback. We are glad to hear that you enjoyed your stay. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2017
Great stay and staff. We had people smoking in the next room and being loud and they took care of it.
Comment from Hotel Management
Jul 7, 2017 by Stephanie I., Hotel Management
Thank you for your feedback. I am sorry that you had neighbors that disturbed your stay. I am glad to hear that we took care of it for you. We hope to see you again soon!
5 out of 5
by Billye D

Great Hotel

Posted May 15, 2017 on Hotels
Great hotel! Lovely, quiet and comfortable . Great staff . Lovely location .
Comment from Hotel Management
Jul 7, 2017
Thank you for your feedback. We are glad to hear that you enjoyed your stay. We hope to see you again soon!
5 out of 5
by A verified traveler

Review

Posted May 15, 2017 on Hotels
Everything was great but I wish breakfast had started a lot earlier than 7:00 or 7:30. A number of people were in town for commencement and had to be at the University by 7:15. If you take into account traffic, that meant you had to skip breakfast because it wasn't being served early enough for you to partake.
Comment from Hotel Management
Jul 7, 2017
Thank you for your feedback. I will pass this information on to our food and beverage team for consideration for next year. We hope to see you again soon!
5 out of 5
by Jennifer Jordan

A-1 Top Choice!

Posted May 15, 2017 on Hotels
Amazing room, service and complimentary buffet breakfast. WELL DONE! we will be back!
Comment from Hotel Management
Jul 7, 2017
Thank you for your feedback. We are glad to hear that you enjoyed your stay. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the permonade

Posted May 7, 2017
Stayed for one night No complaints Will do not again
Comment from Hotel Management
Jul 7, 2017 by Stephanie I., Hotel Management
Thank you for your feedback. We are glad to hear that you enjoyed your stay. We hope to see you again soon!