Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler from South Dakota

Nice Hotel with issues

Posted Jan 4, 2016
Pros: breakfast, cookies, room
Cons: staff, other guests rude
The hotel has a nice room, great breakfast, pool area was decent, and the cookies are good! The negatives were one of 2 elevators were broken, a broken beer bottle with the smell of beer in the other elevator, and broken glass all over on the 4th floor by the elevator. This was all at 6:00 pm. Elevator was fixed the next morning. Guests had glass bottles in pool area. nothing was done, to many drunk people in the pool area. On new years eve they had a staff member who looked like he was in high school running the front desk with no help in sight. kids running up and down the hall most of the night. We called previously to try to get an early check in since we had a sick child and our plans for the day got cancelled, was put on hold for 10 minutes and never returned. Called back later and no one answered.
Comment from Hotel Management
Jan 19, 2016 by Ken, Hotel Management
Dear A, We appreciate you taking the time to review the hotel after your recent stay. I am very sorry to learn of the issues you experienced while at the hotel. We always try to provide the utmost in service and quality and when we fail I am as disappointed as you. These are certainly not normal and I hope you would give us another opportunity to be of service in the future so that we may provide a much better experience.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Oct 20, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Rick

This traveler left a rating score only Posted Oct 20, 2015 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Oct 20, 2015 on Hotels
5 out of 5
Recommended
for Families
by Neils from Ames, IS

Hampton Rodgers

Posted Oct 19, 2015 on Hotels
Super place
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2015
Pros: Great location right off the interstate. Close to restaurants and shopping. Clean lobby and rooms, friendly staff, and great breakfast buffet.
Location: Right off I-94. Movie theater nearby as well as restaurants and shopping.
Positive experience from the time I made the reservation until checking out.
5 out of 5
Recommended
for Couples
by Brian from Shakopee

Posted Sep 28, 2015 on Hotels
Nice hotel. Good clean room. Afternoon lady is extremely nice.
5 out of 5
Recommended
for Families
by mike

This traveler left a rating score only Posted Sep 15, 2015 on Hotels
4 out of 5
Recommended
for Families
by Brooke

This traveler left a rating score only Posted Aug 24, 2015 on Hotels
5 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 22, 2015 on Hotels
Muy bueno el hotel, el personal fue muy amable, el desayuno muy completo