Ratings based on 832 Verified Reviews

4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the CDG Airport

Posted Sep 20, 2017
Pros: The room was clean and quiet, in spite of being on the flight path for the airport!
Location: The Aeroville shopping center was a quick, free, shuttle ride away and offered a nice diversion with a good range of restaurants.
The staff were welcoming, friendly, and efficient. We had a great night's sleep in a clean quiet room. Excellent accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal Quebec

very nice hotel and very convienient

Posted Sep 19, 2017
highly recommend this hotel, very clean and practical fopr those taking a flight out of the Paris airport
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the CDG Airport

Posted Sep 19, 2017
Pros: good location and clean room.
Cons: it was cold in the night, It's necessary to control heating system by guests.
Location: the location of the hotel was good.
It was a clean and comfort hotel. But it was a bit cold in the night, they have a central heating system which wasn't helpful for us...we couldn't control our room temperature... It's really good that the location of the hotel is near to the CDG Airport. the good thing was that I enjoyed a breakfast, especially, Korean Kimchi and Korean cup noodles were a part of breakfast. Also there is a small grocery shop and i could buy some Korean snacks and cup noodles.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great layover hotel

Posted Sep 19, 2017
Pros: French Cuisine at the restaurant buffet that evening was fabulous. Room was clean and modern
The hotel is close to the CDG airport but allow for extra time when making your flight as none of the shuttles take you to your terminal location. They drop you at a standard pick up/drop off location for all hotels and you have to make your way to your terminal. Restaurant buffet was excellent that evening. Hotel was clean and quiet. Would stay there again when travelling to France.
4 out of 5
Recommended
for Everyone
by A verified traveler from cleveland, oh

Excellent hotel, awfull transportation

Posted Sep 19, 2017
Pros: Rooms, and closeness to the airport, assuming you can get there.
Cons: Transportation to airport.
It is unacceptable to have a hotel shuttle to the airport that drops you far from your terminal door and at a different level that needs an elevator that is always packed. That + carrying 2 heavy suitcases. All for two senior citizens. Just for that I did considered not recommending this hotel. My stay should have been free.
4 out of 5
by A verified traveler from Maryland

Close to the airport but some issues with maintena

Posted Sep 9, 2017
Pros: Close to the airport
Cons: Maintenance
Location: CDG
First room had a non working a/c, tv and phone. After requesting a new room, the staff were great and made sure that it was functioning properly.
Comment from Hotel Management
Sep 15, 2017 by Sabrina Ben Salem, Hotel Management
Dear John, Greetings from Roissy, France and thank you for having been our guest at Hyatt Regency Paris-Charles de Gaulle on your recent travel to the city. It was a great pleasure to have you as our guest recently and to look after you in this while. Please accept my sincerest apologies for the inconsistencies that you have encountered during this recent stay. We remain grateful for your feedback as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence. Thanking you again for having been our guest at the hotel and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us some time soon. Yours Sincerely, Sabrina Ben Salem Director of Sales & Marketing
5 out of 5
Recommended
for Families
by A verified traveler

Very nice hotel close to the airport

Posted Sep 4, 2017
Pros: I liked the proximity to the airport and the comfort level was excellent.
Cons: It would be nice if the cost of breakfast was included in the room rate.
Location: Very convenient to the locate shopping center with a free shuttle to get you there!
The hotel staff were very kind, considerate and friendly.
Comment from Hotel Management
Sep 8, 2017 by Sabrina Ben Salem, Hotel Management
Dear Sir, Thank you so much for taking the time to share your experience with us . We look forward to welcoming you again soon. Yours sincerely, Sabrina Ben Salem Director of Sales & Marketing
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Sep 4, 2017
Stayed overnight before a trans-Atlantic flight, so didn't use most of the hotel's facilities. Room was clean, quiet, and comfortable. Staff responsive and helpful. Room showed some wear and tear from use.
Comment from Hotel Management
Sep 8, 2017 by Sabrina Ben Salem, Hotel Management
Dear Sir, Thank you so much for your nice comment. We look forward to welcoming you again soon. Yours sincerely, Sabrina Ben Salem Director of Sales & Marketing
3 out of 5
by A verified traveler from Houston, TX

Overnight At Charles De Galle Hyatt

Posted Sep 3, 2017
Cons: Improve the A/C in the rooms. It was just too hot to be comfortable. The bed should also have more padding - it felt like lying on a board.
This was my 2nd stay at this hotel. The 1st was a number of years ago. Overall, the hotel is OK, but I wouldn't chose it again. While it appears close to the airport, it's not that close and it was a long and complicated hike from the gate our plane parked at in Terminal 3 to the shuttle bus in Terminal 2. We got lost more than once trying to find the shuttle. The room wasn't cool enough and I found the bed far too firm. Next time, I'll chose one of the hotels that's within walking distance to terminals.
Comment from Hotel Management
Sep 8, 2017 by Sabrina Ben Salem, Hotel Management
Dear Peter, Greetings from Roissy, France and thank you for having been our guest at Hyatt Regency Paris-Charles de Gaulle on your recent travel to the city. It was a great pleasure to have you as our guest recently and to look after you in this while. At this stage, please accept my sincerest apologies for the inconsistencies that you have encountered during this recent stay. We remain grateful for your feedback as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence. While this may not mitigate the sentiments that you have carried back, I am confident that you will once again experience our normally high standards the next time that you are our guest and that your future experiences will be just as you wish them to be. Thanking you again for having been our guest at the hotel and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us some time soon. Yours Sincerely, Sabrina Ben Salem Director of Sales & Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Maria, CA

Nice hotel rear the airport.

Posted Sep 3, 2017
The breakfast was delicious and staff was very friendly. We forgot to print our train tickets and the staff was willing to help us by printing the tickets for us. The hotel was clean. The bus shutte from the airport to the hotel was comfortable and the drivers were friendly.
Comment from Hotel Management
Sep 8, 2017 by Sabrina Ben Salem, Hotel Management
Dear Marisol, Thank you very much for your comments. We hope to have the pleasure of welcoming you again. Best regards, Sabrina Sabrina Ben Salem Director of Sales & Marketing