Ratings based on 199 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hermann , Mo

Posted Jan 9, 2017
Was very clean and comfortable would stay again when in the area
5 out of 5
Recommended
for Everyone
by A verified traveler

Close proximity to highway.

Posted Dec 22, 2016
Very comfortable stay. Good breakfast, nice room. Staff was very friendly and helpful.
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Thank you for your stay. We do try our best to make every guest comfortable and we also have great breakfast and nice large rooms. Our Staff is always eager to serve our valued customers and we look forward to seeing you again. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from US

This hotel was conveniently located.

Posted Nov 21, 2016
Pros: I liked the location, amenities, and room.
Cons: Please clean heating/cooling vents more completely and dust the top shelf above curtains.
Location: A variety of entertainment and food venues were close
This hotel was clean and close to the meeting location of a marathon I participated in. I plan to stay again next year.
Comment from Hotel Management
Nov 22, 2016 by Molly, GM, Hotel Management
Thanks for staying with us and for providing your honest feedback. We will definitely use your suggestions to clean and dust all of our rooms better as we want to be your choice for lodging whenever you are in this area. We look forward to seeing you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, United States of America

Best in town but just okay.

Posted Nov 16, 2016
What you'd expect from a 2.5 star hotel in this size of a city. Cleaner than I expected. Very pleased. But they messed up my bill and charged my card in addition to being billed by Expedia.
Comment from Hotel Management
Nov 22, 2016 by Molly, GM, Hotel Management
We apologize for charging your personal credit card and have fixed it for you as soon as we found out. We appreciate your understanding because sometimes our front desk people make mistakes. We hope to see you again when you are in this area. Thanks
5 out of 5
by A verified traveler

Posted Oct 22, 2016 on Hotels
Our stay was very nice. Not a lot of activities in the area-not the fault of the hotel.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Thanks for your stay. We are always happy to know that our guests are happy!
4 out of 5
by A verified traveler

Needs attention

Posted Oct 19, 2016 on Hotels
switched rooms on us - ozone machine in lobby set too strong. Ozone is toxic in excess concentrations.
Comment from Hotel Management
Oct 22, 2016 by General Manager, Hotel Management
Thank you for your business and for your feedback. Our ozone machine is located in the housekeeping/laundry room located to the rear of the front desk/lobby area. We apologize if the smell was too strong and will be sure to keep the doors shut and continue to properly monitor the levels to maintain a safe and healthy environment for our guests as well as our employees. We hope the rest of your stay was clean, safe, and as comfortable as possible and look forward to having you stay with us again anytime!
4 out of 5
by A verified traveler

MST visit

Posted Oct 4, 2016 on Hotels
I really loved the decor and overall comfort of the roo . The tub was perfect for bathing as a couple or for a large or tall man
Comment from Hotel Management
Oct 13, 2016 by General Manager, Hotel Management
Thanks for your business and for your feedback. We look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from kansas city

Good!

Posted Oct 3, 2016
All great other than bed. Just a bit too soft for my liking. Would not hesitate to stay there again!
Comment from Hotel Management
Oct 4, 2016 by Molly, GM, Hotel Management
Hi Tammi, Thanks for staying with us and for your feedback as well. Our beds are Serta Pillow Top mattresses so they are a bit on the "soft" side of beds. But we are glad to hear that you "would not hesitate" to stay with us again and we look forward to seeing you again soon!
5 out of 5
by A verified traveler

Posted Sep 16, 2016 on Hotels
Nice only regret was room was advertised with a safe which it did not have.
Comment from Hotel Management
Oct 1, 2016 by General Manager, Hotel Management
Thank you for staying with us. We did remove our safes from all of the rooms recently and will make sure to remove it from the amenities description as well. Thanks for bringing it to our attention. If you ever stay with us again we have some safes located in the office and we will be glad to provide the use of those if you request it upon check in. Thanks again for your business and for your feedback too!
5 out of 5
by A verified traveler from Dallas

Posted Sep 3, 2016 on Hotels
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Thank you for staying with us and for rating us with 5/5 stars too. We hope to be your hotel of Choice whenever you return to the Rolla, MO area in the future. Thanks again!