Ratings based on 210 Verified Reviews

3.5 out of 5
63% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff was very helpful.

Posted Dec 29, 2017
Upon check in Sandy very helpful as I needed a handicap room and had not stated that at the time of reserving the room. She made sure we were taken care of.
Comment from Hotel Management
Jan 3, 2018 by Bill, Hotel Management
Greetings Guest, Thank you for taking the time to fill out an online survey of your recent stay at our Hotel. We take all reviews to heart and use them as a learning tool to make sure future Guests are accommodated. I have shared your kind words with our Staff and they wish to join me in saying thank you. Kind Regards, Balvant Patel, GM EconoLodge of Rolla, MO
5 out of 5
Recommended
for Everyone
by A verified traveler

In town .

Posted Dec 19, 2017
Keep up the good work . Close to restaurants .
Comment from Hotel Management
Dec 21, 2017 by Bill, Hotel Management
Thank you for taking the time to fill out an online survey of your recent stay at our Hotel. I have shared your positive review and comments with the Staff and they too would like to join me in say thanks. We take all feedback and use it to grow our Hotel in positive ways that will benefit the Guests. Again, thank you. Kind Regards, Balvant Patel, Gm Econo Lodge of Rolla, MO
5 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Hotel close to family

Posted Nov 30, 2017
Pros: The people.
I had a great price from Expedia, so I did not espect anything close to the hotels I had stayed in on past visits. To my surprise the room was cleaned, and for the complete week, the beds were made, the bath was clean, new towels hung, most hotels I have stayed in you would have to ask for this service.
Comment from Hotel Management
Dec 4, 2017 by Bill, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Kind regards, Balvant Patel General Manager Econo Lodge, Rolla MO
4 out of 5
by Roger

Posted Nov 19, 2017 on Hotels
Comment from Hotel Management
Nov 25, 2017 by Mike, Hotel Management
Thank you for taking the time to fill out an online review of your recent stay at our Hotel. I have shared your feedback with my Staff so they will continue to strive for excellence. We take all comments and reviews seriously and use them as learning tools. Kind Regards, Balvant Patel, GM EconoLodge of Rolla, MO
4 out of 5
by A verified traveler

Posted Nov 11, 2017 on Hotels
Comment from Hotel Management
Nov 14, 2017 by Mike, Hotel Management
Thank you for taking the time to fill out the online survey of your recent stay at our Hotel.. My Staff and I take all feedback very seriously. Your positive review will encourage them to continue to strive for excellence. Kind Regards, Balvant Patel, GM EconoLodge of Rolla, MO
2 out of 5
by A verified traveler from il

Poor room

Posted Nov 2, 2017
Pros: Staff
Cons: Clean better, have a better breakfast too many carbs
Location: Do not know got in too late left early
Arrived at hotel very late, coffee pot did not work, room was not cleaned like it should have been.
Comment from Hotel Management
Nov 6, 2017 by Bill, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I would like to touch base with the fact we tell all of our Guests about our Continental Breakfast and each item we offer on the menu, but you also have the option of going next door to Denny's or Waffle House for breakfast and a 10% discount on your meal. Kind Regards, Balvant Patel, GM EconoLodge of Rolla
1 out of 5
by Alan

Posted Nov 2, 2017 on Hotels
low toilets
Comment from Hotel Management
Nov 6, 2017 by Mike, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations on the height of the commode. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Kind Regards, Balvant Patel, GM EconoLodge of Rolla, MO
4 out of 5
by Jon

Posted Oct 31, 2017 on Hotels
Comment from Hotel Management
Nov 3, 2017 by Mike, Hotel Management
Thank you for taking the time to fill out the online survey of your recent stay at our Hotel. I will share you feed back with my staff so they will continue to strive for excellence. Kind Regards, Balvant Patel, GM EconoLodge of Rolla, MO
4 out of 5
by A verified traveler

Posted Oct 31, 2017 on Hotels
Comment from Hotel Management
Nov 3, 2017 by Mike, Hotel Management
Thank you for taking the time to fill out the online survey of your recent stay at our Hotel. I will share you feed back with my staff so they will continue to strive for excellence. Kind Regards, Balvant Patel, GM EconoLodge of Rolla, MO
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 22, 2017
It was fine
Comment from Hotel Management
Oct 25, 2017 by bill, Hotel Management
Thank you for taking the time to fill out the online survey of your recent stay at our Hotel. We work very had to make sure our Guest arrive to a clean and comfortable room. We take all feedback very seriously. Kind Regard, Balvant Patel, GM EconoLodge of Rolla, MO