Ratings based on 90 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel Close to base

Posted Jan 21, 2017
Great hotel for the money! Clean rooms, very close to Fort Leonard Wood. Very courteous and friendly staff!
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Posted Dec 25, 2016
Breakfast was great hotel staff was excellent. Loved the statement at the bottom of the receipt. God Bless Americans and America! God Bless you.
Comment from Hotel Management
Dec 28, 2016 by Dhaval K, Hotel Management
Dear Jenn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! We wish you a Merry Christmas and Happy Holiday Season. Sincerely, Management and Staff Of Quality Inn St Robert.
2 out of 5
by A verified traveler from US

OK stay

Posted Dec 1, 2016
Pros: Nothing
Cons: everything
Staff was great.. That was about it. Rooms were very outdated and dirty. Checked in at 3 am and our room obviously hadn't been cleaned. There was poop floating in the toilet. Toothpaste all over the mirror. I was exhausted from driving 12 hours. Called the front desk to complain and then went to sleep. The next morning the front desk girl offered to give me a new room, making me think that possibly a certain housekeeper was awful. We got a WAY worse room. mold everywhere. It was terrible. We made the best of it but I certainly do not recommend this hotel to anyone. Spent $300 and the manager/owner gave me a $6 discount on my stay. Breakfast was from Walmart. "Gym" was very inadequate. The treadmill doesn't even work. Pool heater wasn't turned on. The girl working said the temp was only 74 degrees and she wasn't sure why. Never did update us. Super disappointing. Won't be returning when we come to visit our soldier at FLW.
Comment from Hotel Management
Dec 8, 2016 by Dhaval K, Hotel Management
Dear Kara, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, Kentucky

Close to nice restaurants.

Posted Nov 14, 2016
Was a little disappointed that I couldn't get any type of refund on bill as we had to leave early. Was told it was all pre-paid through Expedia and unable to accomplish my request.
Comment from Hotel Management
Nov 18, 2016 by Dhaval K, Hotel Management
Dear Bill, We appreciate your business and your feedback. We are glad to learn that you were pleased with you stay with us and we met you expectations. Please Know, At Quality Inn St Robert, we are not fully satisfied until you are. Please note that pre paid reservation are non changeable and non cancel able as these reservations made under special rate codes. We apologize for the inconvenience caused to you. We thank you for kind review and providing us an opportunity to serve you, and hope to see you again. Best Regards, Management and Staff of Quality Inn St Robert.
5 out of 5
Recommended
for Everyone
by A verified traveler from MA

Very nice Hotel very close to Fort Leonard Wood,

Posted Sep 30, 2016
Pros: Everything, the food, cleanliness, friendly staff
Cons: Keep the same staff because thay are the one made the guess happy
Location: Restaurants, store,
I am very grafefully with Expedia for made the reservation, my 94 years old mother was very confortable with everything, the food was delicious, staff very respecful, willing to help us to made our trip very happy.I will recommended to my friends and family.
Comment from Hotel Management
Oct 1, 2016 by Dhaval K, Hotel Management
Dear Valued Guest, We appreciate your business and your effort to let us know about how we served you. We are glad to know that you are very happy with our customer service. We will share your comment with our staff. Thank you & best wishes. Management and Staff of Quality Inn St Robert.
4 out of 5
Recommended
for Everyone
by A verified traveler from J

Very convenient to Ft. Leonard Wood Army Base.

Posted Sep 18, 2016
Breakfast was good. Short drive to army base. Very cordial and helpful staff. My only complaint is lack of drapes that close.
Comment from Hotel Management
Sep 18, 2016 by Dhaval K, Hotel Management
Dear Valued Guest, We appreciate your business and your feedback. We are glad to learn that you were pleased with you stay with us and we met you expectations. Please Know, Nothing matters to us more than a satisfied guest. We “Thank you” for staying with us and best wishes to you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Son's graduation

Posted Sep 16, 2016
Beds were comfortable food was great bathrooms were very spacious I would stay here again in the future
Comment from Hotel Management
Sep 18, 2016 by Dhaval K, Hotel Management
Dear Valued Guest, We appreciate your business and your feedback. We are glad to learn that you were pleased with you stay with us and we met you expectations. Please Know, Nothing matters to us more than a satisfied guest. We “Thank you” for staying with us and best wishes to you.
4 out of 5
Recommended
for Everyone
by A verified traveler from MD

Posted Sep 10, 2016
Was there for a short stay, staff was great. Good place if you're visiting Ft LW. Breakfast was ok, could have some more fresh fruit choices but ok.
Comment from Hotel Management
Sep 18, 2016 by Dhaval K, Hotel Management
Dear Valued Guest, We appreciate your business and your feedback. We are glad to learn that you were pleased with you stay with us and we met you expectations. Please Know, Nothing matters to us more than a satisfied guest. We “Thank you” for staying with us and best wishes to you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to fort Leonard wood

Posted Sep 3, 2016
Very clean, quiet. Pool looked clean and nice didn't use breakfast very good
Comment from Hotel Management
Sep 4, 2016 by Dhaval Khamar, Hotel Management
Dear Valued Guest, We appreciate your business and your feedback. We are glad to learn that you were pleased with you stay with us and we met you expectations. Please Know, Nothing matters to us more than a satisfied guest. We “Thank you” for staying with us and best wishes to you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2016
Pros: Large rooms
Cons: Breakfast. Not enough variety of fresh fruit.
Quick and friendly service (arrival and check out).
Comment from Hotel Management
Aug 28, 2016 by Dhaval Khamar, Hotel Management
Dear Valued Guest, We appreciate your business and your feedback. We are glad to learn that you were pleased with your stay with us and we met you expectations. Please Know, Nothing matters to us more than a satisfied guest. At the same time we sincerely apologize that we did not meet your expectation on Breakfast. Your concern been noted. We promise you to exceed your expectation on your next stay with us.Thank you again and best wishes.