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Reviews of Astura Palace Hotel

4 out of 5
Astura Palace Hotel
Viale G Matteotti 75, Nettuno, RM

Reviews

8.4

Very Good

Rating 10 - Excellent. 123 out of 281 reviews" "
Rating 8 - Good. 105 out of 281 reviews" "
Rating 6 - Okay. 35 out of 281 reviews" "
Rating 4 - Poor. 13 out of 281 reviews" "
Rating 2 - Terrible. 5 out of 281 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Bruce Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area. A little quiet in off-season but rooms are nice and the view across the marina and the beach is great.
Stayed 3 nights in Jan 2024

8/10 Good

Susan

Traveled with family
The view from the rooms was gorgeous and the included breakfast was fantastic.
Stayed 1 night in Oct 2023

8/10 Good

Alexandra

Stayed 2 nights in Sep 2023

8/10 Good

Sebastien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Robert

Stayed 4 nights in Sep 2023

4/10 Poor

Mark

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Margaret

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioning was not working.
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great hospitality, clean, comfortable, and the restaurant upstairs was amazing. Right across the street from the ocean and next to a gelato store. Tons of shops nearby - we loved our stay!
Stayed 7 nights in Jun 2023

10/10 Excellent

Nixon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed there for 1 night for a wedding at the Basilica few blocks away. I had a nice room with ocean view. Room was clean, breakfast was great and staff were very friendly. Highly recommended
Stayed 1 night in May 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Very clean and in a perfect spot. Staff all speak English too.
Stayed 2 nights in Oct 2022

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All front desk staff speak english. This hotel is located in the best spot in the city, the closest you can get to the water. Walk across the street and you are there. Many restaurants, ice cream shops, markets and anything else you may want is right here. This place is 10x better then I expected. The train station is a 5 minute walk away and for 3 Euros you can catch a train to Rome. That ride is about an hour long and the trains run about every hour or so. Love it here.
Stayed 1 night in Oct 2022

10/10 Excellent

Raisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
it was amazing. very helpful, pay attention to any details.
Stayed 5 nights in Sep 2022

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay this year. Great hotel in a great location. It is clean, safe and comfortable with lovely staff and really good breakfast.
Stayed 5 nights in Sep 2022

6/10 Okay

Antonio

Stayed 2 nights in Sep 2022

10/10 Excellent

Madeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very roomy and updated with super frequently staff. Highly recommend!
Stayed 3 nights in Aug 2022

10/10 Excellent

Thierry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a good location in Nettuno. Good breakfast service. Very close / Walking distance (5-10min) to very nice shopping areas. lots of restaurants in the area as well. Very friendly staff. One challenge with the hotel is the parking as that the only available parking in on the streets. Hotel offers no parking areas or service. Account for that if driving and need to park.
Stayed 2 nights in Aug 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Elise B

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk personnel
Stayed 1 night in Jul 2022

10/10 Excellent

Elie

Liked: Staff & service, amenities, property conditions & facilities
ALL IS GOOD
Stayed 1 night in Jun 2022

4/10 Poor

Karl

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed stay, hotel undergoing renovation
Disappointed that the advertised hotel parking was limited street parking in front of the hotel and full including a builders truck, was given €2 towards paid street parking by reception, not a problem as I found a nice space and was happy to pay for that at only €5.75 for the day. We had a room with a sea view but it was obscured by the scaffolding around the hotel and the balcony was covered in dust and debris. The air conditioning, main room lights were not working in the room and the shower hose leaked badly, did not bother to report to reception as only discovered this in the evening and only there for 1 night. The reception guy was polite but a little sarcastic pointing out that we had not reported the issues, he offered a partial refund but then said he wasn’t able to do anything on the system as we had booked through Expedia, we had actually booked through hotels.com which I advised him and he told me to email the hotel with a list of the issues and they would resolve the problem, I spent some free time doing this and sent photos but they haven’t replied. Disappointed as not up to standard for a 4 star hotel and more like a poor 3 star. I work in maintenance and can see that the hotel is undergoing renovation and still trying to operate with certain facilities not in operation.
Main lighting fault indicated
Scaffolding on the front of the hotel
Air conditioning turned on full but not operating
Shower hose leaking
Stayed 1 night in May 2022

10/10 Excellent

Lucinda, farnham common

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Sea View, Overall condition of the hotel, friendly staff, central location, limitless continental breakfast. Dislikes: Motion-activated lighting on upper floors (I accept that it is a power-saving need), but makes the floors very dark even in daylight. Expensive restaurant (did not use), bar in lobby underused (staffed by receptionist at opposite end of the lobby - missed a big opportunity
Stayed 5 nights in Oct 2021

10/10 Excellent

Gareth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay in Nuttuno...
Thoroughly enjoyed my stay at Asturia Palace Hotel. The staff were very friendly and rooms were very clean as were the corridors. We had a lovely sea front view which was a joy on the mornings. Buffet breakfast was more than enough with a high standard of food and cleanliness. Guests were provided gloves for serving themselves and masks were required for staff and guests in these Covid secure times we find ourselves in. I cannot fault the five days I spent here and would gladly stay again.
Stayed 5 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place has old time charm and may look a bit dated, but the location and staff make up for all of that! Everything from the pick up from the airport to the cappuccinos in the morning - perfect! We loved our short stay and will be happy to return.
Stayed 2 nights in Sep 2021

6/10 Okay

Katelyn

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities
I didn’t like the parking on the street or the lack of pillows. The hotel was dark and not very lit
Stayed 1 night in Aug 2021

10/10 Excellent

G40, London

Liked: Cleanliness, staff & service
All staff really helpful and welcoming. Hotel has wonderful faded elegance - please never “modernise” the interior into a Generic Contemporary! Everything is simple and lovely.
Stayed 1 night in Aug 2020

2/10 Terrible

Adjal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel is really old
the Hotel is sooooo old, as well as the guesses. nothing compared to the pics !!!! the bed is outdated with mattress protection iI guess for the type of guess they have. every guess had a walker.
Stayed 2 nights in Aug 2020

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely site in a lovely city. The balcony with the ocean view was worth it! Friendly and professional staff
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Underwhelming hotel
I was disappointed by the hotel - it is old fashioned and dated, and it really doesn't live up to the description on their website: "Completely renovated, the Astura Palace, welcomes you in its elegant hall in a warm atmosphere with friendly and efficient service."
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Disappointing stay
This hotel is in a great location for Nettuno, but sadly the hotel is a little dated. The rooms are comfortable and basic, but more like a 2* or 3* property - definitely nowhere close to a 4* they claim to be. The hotel feels stuck in the past, and could do with updating to bring it in line with other more modern hotels.
Stayed 3 nights in Nov 2019

8/10 Good

Tetyana

Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the hart of everything, lovely staff, good food and a conformable room
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely located hotel. Right in front of a beautiful beach. Room was clean, breakfast was super (outstanding bakery, coffee and cakes). Perfect to spend a couple of days on the sea. Outstanding service. Receptionist Jacqueline was very helpful providing advice on local amenities, helping to organize transportation.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent! Also staff was very friendly and it was very clean !!!
Stayed 4 nights in Aug 2019

8/10 Good

Marie Teresa

Liked: Cleanliness, room comfort
For British standards I would say it was more 3 Star than 4, however in Italy this is what I would expect. There were very few members of staff around but they were all fairly friendly. It was very peaceful and clean, which was a big plus and the breakfast buffet was very fresh. Overall it was a very nice place to stay in the enchanting little town of Nettuno
Stayed 4 nights in Aug 2019

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was to play in a world baseball ⚾️ tournament for boys 14-15. The hotel was great! Thank you for the best accommodations! It was so nice to return to a clean & cool room!
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, very helpful and attentive. Hotel and room are very well maintained. Would definitely stay there again.
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.Very nice location, very friendly staff. Catered for all nationalities
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Astura is a nice hotel overlooking the marina with a side view to the beach. Lots of good restaurants are nearby. The staff is great and helpful. The rooms are as shown in the pictures and very clean. . Breakfast is fine and in a sunny room overlooking the sea. The only con is parking. The websites all say there is free parking BUT this means that there are 5 spaces for the whole 6 story hotel on the public street and anyone can park there. I never got one of these spaces and spent 40 minutes on a Friday night searching for parking. If you have a car, you may wish to stay else where. If you aren't driving, I highly recommend the Astura. NOTE: if you do drive, the hotel is on a one way street. Other than the 5 spaces, all the public streets are pay parking at 1 euro an hour from 9am to 1pm and 4pm to midnight. There is a free lot though. If you drive past the hotel, take the first right and the immediate next right and then right away turn into a small one aisle parking lot. If you are lucky enough to find a space here, its free parking all day.
Stayed 4 nights in Jul 2019

8/10 Good

DOMENICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

8/10 Good

Marie

Liked: Cleanliness
Stayed 1 night in Jul 2019

6/10 Okay

Janet

Disliked: Room comfort
AC not working!
Air conditioning did not work in our room during three night stay, we could not get a good answer but it was hot and humid, and uncomfortable. We received a fan finally but it did not help with humidity. Very disappointing service as we have stayed here often in the past.
Stayed 4 nights in Jun 2019

10/10 Excellent

TyR, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel: location; the greatest reception from the staff; exceptional service during my entire stay; beautiful room and property; family owned...special care...I felt special from arrival to departure. I will never stay at another hotel while in Nettuno; I will only stay at the Astura Palace Hotel.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 6 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central position and the sea view. Rooms comfortable , bathroom a bit basic .
Stayed 7 nights in Apr 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing!
We enjoyed the aria and Hotel very much. Can recommend, it’s close to Rome .
Stayed 2 nights in Apr 2019

10/10 Excellent

WanderingWidow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the beach at Nettuno. My balcony doors opened toward the ocean. The room could get a bit warm for my liking (I was there in January, and I was used to the temperature hovering around 20F back home), so I kept the doors open a lot, which meant lots of wonderful, fresh ocean air. The staff was super nice and did some special favors for me (my being there in the off-season probably helped make that possible). The restaurant was only for breakfast, but there's a great burger and beer joint right across the street that is open late. I'd love to come back to Nettuno and the Astura Palace during the summertime.
Stayed 3 nights in Jan 2019