Via Wolf Ferrari Ermanno, 285, Casal Palocco, Rome, RM
Reviews
8.0
Very Good
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FRAUD ALERT - The advertisement for the Best Western Triangoli is inaccurate and misleading. This hotel is not an upscale hotel. It offers no amenities consistent with what are advertised on Hotel.com and there is no bathtub consistent with the photos displayed. I suffered undue hardship, duress and additional expenses that ruined my last night on my Rome Italy vacation. Please remove this hotel offering as an upscale hotel or remove it completely.
Staff was great. But walking through the area I saw some disturbing graffiti messages on the walls. That was the lowest point of my of my trip.
Shirley Ann
2/10 Terrible
paul
Nov 17, 2022
Hotel ; Not IN Rome! This Hotel is in Colombo ( 30km) from central Rome by bus and subway! Not convenient ! I seriously do not recommend staying here unless you have a car! Also it’s 50 euros to to nearby airport ( one way) !!! Do not bring your children here ! This is a place where you come to do your business work and be alone! Not staying here again! 👎👎👎👎👎
Too bad it's just 1 night! The location was chosen for the convenience of the location and it was: close to the Airport. I drove from La Spezia to the hotel and it was very easy to find. My room was at the 5th floor; I had a balcony which was a very nice surprise and I enjoyed a very nice sunset over the roman countryside. Unfortunately the restaurant inside the hotel was closed but the receptionist refer me to a walking-distance restaurant and I'm glad she did. The hotel room was clean. I had a great stay too bad it was too short.
It was nice to have a restaurant on site. There isn't much to walk to so it was convenient to have it there for us, open until 22:00. The front desk woman was very friendly.
Room was not great. Bed sucked. Bathroom was not good. Better to stay in the city center
Jordan
Stayed 1 night in Sep 2019
2/10 Terrible
Desiree, New York, NY Sept 19- 2019
Traveled with family
Sep 18, 2019
Disliked: Staff & service, amenities
This property is ok for a quick one night stay but nothing else it’s 30-35 minutes away from the City Center, Bus is the 070 and 709 stops closest to the hotel. Bus stops at last stop at the train station to catch trains to Termini. But you do have to walk on very little or No sidewalks. Heavy reckless traffic. Don’t expect anyone to help. Staff are just there minimum assistance And most of all. Breakfast says available not Included so if you or anyone in your room eats. It’s €8.00 per person being charged daily to your Check out Bill also. City taxes. Being charged per person at Check out. I stayed 2 nights 4 people. Paid for booking in full on Expedia. And still my check out fees with these charges came to €104.00. So beware of this.... Not happy at All and Would Not Recommend to anyone. I know
Desiree
Stayed 2 nights in Sep 2019
Response from sales on Sep 19, 2019
Dear Desiree,
We are really sorry that pur services where not upto your expectations. We honestly always do our best for our guests and are sure our hotel respects the 4 star standards. The type of booking you chose was room only. that is why breakfast costs extra. Hotels all over the world use this formula. Regarding the bus service and sidewalks, sorry that is not our fault. However we remain at complete disposal for any further assistance or clarifications you may need. Kind regards
The Management
6/10 Okay
Hedy, Ontario
Traveled with partner
Sep 10, 2019
Liked: Cleanliness, staff & service
The property was not as close to the airport as it seemed in the description. The taxi cost to the airport was almost as much as it was from downtown to the hotel. That was exactly what we were trying to avoid. The room was supposed to include a king size bed. The bed was smaller than a queen size bed, and the room was barely big enough to walk around the bed. Extremely disappointing! Staff at the hotel were very nice. Food was reasonable, but not great.
Hedy
Stayed 1 night in Sep 2019
Response from sales on Sep 11, 2019
Dear Hedy,
First of all thank you for having taken time to write a review. We are really sorry that we did not represent the standards you expected and sorry for the taxi fares. Unfortunately we cannot control the taxi fares but we will definately check and correct the hotel description on the web as per your indications.
We remain at disposl for any further clarifications you may need.
kind regards
The Management
Dear Mr.Anthony,
Thank you for your review. Much appreciated ! it values our efforts we put into our work !
have a nice day.
from all Hotel I Triangoli staff and management
Dear Mr. Leonardo,
what a nice surprise to receive such a nice review. we are really happy to have exceeded your expectations !! thats what we are here for !!
have a nice day
regards
I Triangoli staff
The hotel was pretty nice and quiet. Close to the airport, but in a pretty shady airport. Thankfully they have gated underground parking.
Stephen
Stayed 1 night in Aug 2019
Response from sales on Aug 19, 2019
Dear Mr. Stephen,
Thank you for your review. we are please that you ha d nice stay and hope to see you again in the future.
kind regards
I Triangoli Staff and management
Hotel was very good all around. No problems were encountered...
Verified traveler
Stayed 3 nights in Aug 2019
Response from sales on Aug 6, 2019
Dear Guest,
Thank you so much for having given us this lovely review. we appreciate it. It makes our work worthwhile.
Have a nice day.
kind regards.
Hotel Staff
Dear Guest,
Thank you for having spent time for this very good review. It is much appreciated and we are happy to know that everything went well .
kind regards
Management and staff
Dear Guest,
thank you for the nice review . we appreciate it as our guests are important. Hope you enjoyed your stay in Rome.
regards
Management and staff
The place was nice and clean the staff was very nice and helpful, but the bed was hard
Verified traveler
Stayed 1 night in Jun 2019
Response from sales on Jul 10, 2019
Dear Guest,
Thank you for having spent time for a review - we appreciate it very much. We are sorry you found the bed hard but all matresses are standard hotel selections.
Hope you enjoyed Rome.
regards
Management and staff
The hotel itself is ok: Comfortable, clean, courteous staff. If you are interested in visiting the Ostia Antica archaeological site, this is not the ideal location to stay. Not clise to the site snd no other advantages duch as rearaurabts, shops and other services. Better to stay in Ostia Antica or in Lido Ostia.
Great hotel, close to good restaurants , however, it is not close to the airport , 30km drive on highways, as the road which would make it a 11 km drive is unavailable.
overall convenient to stay overnight when flying out from Rome. There is a nice large mall near by (less than 15 min by car) where you can do some shopping or eating if you have the time. The staff in the front desk can give you directions