Ratings based on 674 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, great location.

Posted Feb 7, 2018
Pros: Great location and friendly staff.
Cons: A bit noisy early on a morning as staff came in to work.
Good hotel, staff were very helpful and friendly. Hotel is in a great location, very close to Spanish steps,Trevi fountain and main shopping area. We walked to all major tourist attractions easily, which made our stay very enjoyable.
Comment from Hotel Management
Feb 9, 2018 by Customer Care Department Residenza Frattina, Hotel Management
Dear Guest, Thanks for sharing your experience with other users! We are happy you enjoyed our location, near to the major attractions of the Eternal City. Thanks for mentioning our staff, always ready to satisfy all our guests request. We hope to see you again for your next trip in Rome. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

great Location near Spanish steps

Posted Feb 5, 2018
Terrific location. Near high end shops and Spanish steps. Walked to most tourist spots. More of a townhouse than a hotel but served daily breakfast and afternoon snacks. Most of the guests seemed to be European but that didn’t bother us as staff spoke English. Public space definitely lived in but room cozy and clean - a bit tight for two with a weeks worth of luggage. Reasonably priced.
Comment from Hotel Management
Feb 9, 2018 by Customer Care Department Residenza Frattina, Hotel Management
Dear Guest, Thanks for sharing your experienca with us! We are happy you enjoyed our location, in the really heart of Rome, near to tha major attractions of the Eternal City. We are happy you enjoyed also our buffet breakfast full of genuine products and our afternoon buffet with pastries, coffee and tea available in our lounge. We hope to see you again for your next trip in Rome. Best regards
5 out of 5
Recommended
for Personal Event
by A verified traveler

Real Rome

Posted Jan 9, 2018 on Hotels
Quirky little hotel but I loved it. Great location, great staff. Older (ha, it it Rome!) but fantastic value for money if you’re not after modern/fancy. Huge room, and lovely new bathroom. Could have a party on that bed!
Comment from Hotel Management
Jan 14, 2018 by Customer Care Department Residenza Frattina, Hotel Management
Dear Graeme, Thanks for sharing your opinion with the other users! We are happy you enjoyed your stay with us and you like our rooms! The satisfation of our guests is our main goal! We hope to see you again for your next trip in Rome. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Canada

Best hotel close to spanish steps

Posted Jan 7, 2018
Pros: Everything - The bed, the pillows, the room, the breakfast and the hotel staff
Cons: Our room was very close to the breakfast area it got little loud, kids running in the hallway.
Location: The hotel is very close to the spanish steps, it is right downtown and on the shopping streets. it is also very close to the train station.
We went there for our honeymoon. Hotel staff was amazing and very helpful. The hotel is very close to the spanish steps, it is right downtown and on the shopping streets. it is also very close to the train station.
Comment from Hotel Management
Jan 14, 2018 by Customer Care Department Residenza Frattina, Hotel Management
Dear Tal, Thanks for sharing your experience with us! We are so glad you enoyed your stay in our Residenza, both for our location and our services! We will share your feedback with the Staff! We hope to welcoming you again for your next trip in Rome. Best regards
5 out of 5
by A verified traveler

Homely stay in Rome

Posted Jan 5, 2018 on Hotels
Location is convenient to reach most places of interests by walking. The room was nicely renovated though some lights and tv weren't working well. Some renovation was still being carried out while we were there and can see the improvements made. Really homely feel with nice touches e.g. availability of light snacks in the day, especially after a long day visiting the city, and the ever approachable staff booked the ride to the airport with their discounted rate, and good suggestions for dinner. As other guests noted, the place is two floors up. Finding & reaching the place in the restricted traffic zone was a little tricky though.
Comment from Hotel Management
Jan 8, 2018 by Customer Care Department Residenza Frattina, Hotel Management
Dear guest, Thanks for sharing your opinion with the other users. We are happy you enjoyed your stay with us, especially for our free services, as pastries and te/coffee available in our lounge during all the day and our location, in the really heart of the Eternal City. We will share your feedback to the entire staff! We hope to see you again for your next trip in Rome. Best regards
3 out of 5
by A verified traveler

My stay in Rome

Posted Dec 21, 2017 on Hotels
The hotel is being renovated and the reception is not available except from 9 to 5 and nobody at all in the hotel outside these hours. The heating was not working and it was cold, and you cannot ask anyone to fix it. Reception lady was so now and helpful, food and the lady serving is good. Last it's location was perfect.
Comment from Hotel Management
Dec 29, 2017
Dear guest, Thanks for sharing your experience with us! We are happy you enjoyed our breakfast, full of fresh and genuine products and our location, in the really heart of the Eternal City! We remind you that we have also a telephone assistance H24 and our attendant can come in our Residenza at any time for any request! The satisfaction of our guests is our main goal and we are sure that we could satisfy all your requests! We hope to see you again for your next trip in Rome, we will have the change to come up to your expectations! Best regards Customer Care Department Residenza Frattina
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Perfect location , very generous hospitality

Posted Nov 23, 2017
Take in consideration : Hotel located on the 2nd floor without a lift .The public area is an amazing victorian styled room with heavy sofas and antiques Located on an enchanting luxurious boutique shopping street. Facilities include complimentary soft drinks in the minibar refreshed every day , coffee in the room , AC, generous brkfst including scrambled eggs , ham , pastries , cheese , sausage.. . Staff very friendly .Very safe environment, your key is used for opening an entrance gate on the street , the front door to the hotel and your room . Minutes walking distance from Trevi, Spanish Steps, Tim store . And about 15 min from pantheon, coliseum. Villa Borghese, I highly recommend staying here providing You are fit for climbing up the stairs . We stayed in a 3 bed me and my two children.
Comment from Hotel Management
Nov 28, 2017 by Customer Care Department Residenza Frattina, Hotel Management
Dear Yaron, thank you very much for such a nice review! We are happy to read that you appreciated all the aspects of your stay in our hotel. For this reason, we really hope to have you back as our guest soon. Best Regards,
4 out of 5
by JAMSHID

Posted Nov 16, 2017 on Hotels
Comment from Hotel Management
Dec 29, 2017
Dear Jamshid, Thanks for your positive feedback! We are happy you enjoyed your stay at Residenza Frattina! :) We hope to welcoming you for your next trip in Rome Best regards Customer Care Department Residenza Frattina
4 out of 5
by A verified traveler

Nice little place

Posted Nov 16, 2017 on Hotels
Stayed seven nights. It's a smaller hotel in a great area, close to a lot of shopping and some of the many sightseeing locations. Room is small but nice, not a lot of space to store luggage or clothing but it was fine. Nice view on to the street but it got noisy at night. Also, if neighbours are loud you can hear them. WiFi was pretty good and washroom was quite spacious. Check in was easy and front desk staff was friendly. Best part was probably breakfast. Due to the small amount of total guests seating was never an issue nor was running out of food. Small pastries and cappuccino were the best part of the breakfast. Happy overall with my stay.
Comment from Hotel Management
Nov 28, 2017
Dear Guest, thank you for such a nice review of your stay in our Residenza. We are glad that you positively valued the conduct of all our staff. Our mission is to make everyone feel at home and we are very proud to be working all together to succeed. We inform you that we have different rooms, for next time ask to the Reception if you want to see other rooms! We really hope that you will choose our hotel again in the future. Best regards, Customer Care Department Residenza Frattina
5 out of 5
by Natalia Mateusz

Residenza Frattina.

Posted Nov 14, 2017 on Hotels
Excellent price for a great room in hearth of Rome!
Comment from Hotel Management
Nov 17, 2017
Dear Natalia Mateusz, we really want to thank you for taking time to leave a review. We are really happy that you find the room so great! For all our rooms we use a particular attention for the cleanliness and all the minimal details that make Residenza Frattina a unique placet o stay in the historic center of Rome!