Reception

Reviews of Airport Hotel

2 out of 5
Airport Hotel
Viale di Coccia di Morto 215, Fiumicino, RM

Reviews

6.4
Rating 10 - Excellent. 39 out of 298 reviews" "
Rating 8 - Good. 87 out of 298 reviews" "
Rating 6 - Okay. 86 out of 298 reviews" "
Rating 4 - Poor. 45 out of 298 reviews" "
Rating 2 - Terrible. 41 out of 298 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

Jagan, Carbondale, IL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small property, good for overnight near the airport.
Stayed 1 night in Feb 2020

6/10 Okay

Norman

Liked: Cleanliness, room comfort
Norms trip.
Quite comfortable but when chwcking out next morning there were no staff around and the office was locked. So I left the room key at the restaurant next door.
Stayed 1 night in Feb 2020

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not stay at this hotel. When we got there, there was no one at reception, we had to go to cafe next door to get key and when they opened the door to one of the rooms, the knob fell out of the door. And where it was located we did not feel safe. We did not feel anyone would be capable of helping us get a ride to the airport, so we stayed at a hotel connected to airport, we had a very early flight and did not want to miss it. This place ahould not be on hotels.com
Stayed 1 night in Nov 2019
Response from m on Dec 20, 2019
here was no one at reception because it was closed reception is has limited time of working as 2 stars hotel requirements and local regulation no one left you out even reception was closed its not casual we know people come and go at anytime of the day the place is safe is woudnt we couldnt work anymore we fell sorry for your disappoint best regards a1hotel

2/10 Terrible

Ellen

Disliked: Staff & service, room comfort
Mistake booking on price !
I booked for the price .a mistake ! It is not near anything except a gas station ! We did get a sandwich for dinner !There is not a chair in the room ! the shuttle is a joke ! If we could have got out of there we would have ! There was no way to call a cab !
Stayed 1 night in Nov 2019
Response from marco on Dec 20, 2019
it s your mistake maybe the hotel is 2 stars we dont have restaurant no one told you to eat a sandwich and at last eat a sandwich its not a crime ?! i dont know why you asked us "nothing " it s your problem and and we agree never come back here we dont want this kind of people unrespectful best regards

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO SHUTTLE BUS FOUND AT HOTEL
We couldn't find the shuttle bus from the airport. None of the service counters had heard of this hotel and no one knew where the shuttle bus was located. A customer service phoned the hotel 3 times; we phoned 3 times and there was no answer. No taxis would take us there because there was a marathon going on in the town. We ended up at another hotel with a shuttle bus very visible. Since we had bought it through hotels.com at the no-refundable rate, we lost our money and had to pay for the other hotel.
Stayed 1 night in Nov 2019
Response from marco on Dec 20, 2019
there is no shuttle bus from the Airport no counter i dont know who told you we explained very well the way to ask the pick up from the airport we apologize the disappoint best regards

8/10 Good

jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Wallace

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great value
Close to airport and price. My wife wishes the receptionist could be at the desk durning normal business hours
Stayed 1 night in Oct 2019
Response from m on Dec 20, 2019
we apologize our mistake sometimes happen best regards marco

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not a recommendable one.
From the airport I could not get any shuttle service. What’s worse, the manager simply refuse to apologize for that. Besides it was noisy the whole night because of the gas station which is run with the hotel.
Stayed 1 night in Oct 2019
Response from marco on Oct 18, 2019
we don't manage the transfer from the airport to our hotel why we wuold apologize for waht ?visit our website its clearly written; fiumicino city is born around the airport ypu looked fro a place to sleep near the airport here it is we cannot cancel the airplanes about the gasoline station last month we had a big hurricane strike and the entire wall went down we are workin on and we apologize for that best regarsd the manager

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

6/10 Okay

Ralf

Liked: Cleanliness, staff & service, room comfort
Right in flight pass of the airport, noisy until early hours of the morning
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities
The property was very dated but the staff was great and the property fairly clean. Not for multiple night stays.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The main problem with this hotel (more like a motel, really) is the location — it's not close to anything but a bar, so getting to the sea or to a cafe/restaurant is difficult if you don't have a car. The facility is fairly rudimentary and my room was small, although each room does have a patio. I'm thinking that this place may be meant for truckers, as it's located just behind a truckstop. It's just across the road from the end of the runway, and I saw planes taking off one after the other, but fortunately I wasn't bothered by the noise, even at night. I was delighted to find that the air conditioning worked.
Stayed 1 night in Aug 2019
Response from marco on Sep 15, 2019
his review is not absolutely true we are in a fraction of Fiumicino but not desert the bus to Fiumicino is 20 meters Supermarket 50 meters to the sea 700 meters with shops attached to the hotel works harder to make the airport a regular shuttle service to / from the airport every day 24 hours a week for our customers if you looked for a hotel near the airport you shouldn't complain about the noise it's like looking for the sea and saying it's too wet .. and I found it very offensive to call us a hotel for "fuckers" I don't understand why expedia allowed this review

6/10 Okay

Ugh

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower head was broken. The hot water lasted 10 minutes. The AC was very good. Very sketchy area. Would not recommend.
Stayed 1 night in Aug 2019

8/10 Good

Alex, Fiumicino, Rome, Airport Hotel

Business traveler
Liked: Cleanliness, staff & service
Very helpful people, clean, close to airport, good air condition
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Diane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Nicoleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Was wonderful!! We love it
Stayed 1 night in Jul 2019

8/10 Good

michael

Liked: Staff & service
Bathroom had a smell to it when we got there. Beds were a little hard/firm for my liking but not terrible. Pillows were very thin and flat but again just not what I am used to.
Stayed 1 night in Jul 2019

6/10 Okay

Gabriel

Disliked: Staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Julie, Saipan

Liked: Cleanliness, property conditions & facilities
If you're just looking for a bed and shower for the night, then this hotel will satisfy that. They claim to offer a shuttle service. I messaged them twice several days before my arrival, with no response. I called them once I arrived in Rome, no response. I finally had to pay 20€ for a taxi. Too expensive for a short ride! Trying to get a shuttle ride back to the airport was almost just as bad. For the price, i got what I paid for.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Close to airport. Amenable but, TOO MUCH NOISE FROM.
Stayed 1 night in Jun 2019

2/10 Terrible

Evelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Yanet

Liked: Cleanliness, staff & service
Disliked: Room comfort
The biggest complaint is the pillows and the bed. Hard and flat. Couldn’t sleep at all.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We were told the room was very close to the airport and that there were restaurants around. We did not have a car, and could not get to the airport by foot, and there was a bar next door with only stale sandwiches. The room was clean, but as tiny as it could be, next to the airport so there was noise from planes the entire evening.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
You misled me by the description of the hotel. It did not in any way have what you claimed it did. There was nowhere to get food. We were out of euros and no one took credit cards. We had to walk 4 blocks in the pouring rain to a supermarket to get some food.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The only redeeming characteristic was proximity to the airport which also was annoyingly under the flight path from 6 am to 11pm! Sweet dreams?
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Seems near the airport, but is very difficult to find by GPS, is badly signposted, and is difficult to get back to from the airport if you've dropped off a rental (E30 for a taxi to go 4km!). Ridiculous office hours and check in (after 5pm only). Better to spend the money and stay at Great Western.
Stayed 1 night in Apr 2019

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities, room comfort
AVOID AT ALL COSTS
- Hotel is a 30 minute drive from the airport (despite being next to it on a map) - There is no free shuttle - you pay 20-30 euros EACH WAY to the airport. Find a hotel with a free shuttle, it's worth the extra cost. - There is nothing to walk to in the area, but there is a gas station in the front of the hotel with cars coming all night long. - There were rowdy teenagers staying up all night next door to us, and we could hear them like they were in the room, laughing and yelling from 11pm to 4am. - Wifi didn't work. - There is nobody on site overnight in case of problems. We arrived at the airport from Rome around 8pm, but there was no shuttle waiting (apparently you're expected to pre-book, but this is not clear from the listing and there was no communication from the hotel). We called the hotel and they told us to take a taxi which cost 30 euros. We had a very early flight so we booked a shuttle to the airport at 5am. The driver showed up at 5:15 in a beat-up van with no seatbelts. When we arrived at the airport, he told us the charge was 22 euros. I only had a 50 on me, and he didn't have enough change, so he started walking up to random people asking if they had change. He was only able to give me 15 back, so I paid 35 euros for a ride to the airport in the morning. Highway robbery. Also there was a spot of what may have been blood on the wall behind the bed, it was hard to say. This was the worst hotel experience I've had in many years.
Stayed 1 night in Apr 2019

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

GINA

Disliked: Staff & service, room comfort
Only had hot water for 1 person. Also the shuttle was not free
Stayed 1 night in Apr 2019

6/10 Okay

Michael

Liked: Staff & service
Airport One
Very cheap and close Leonardo Da Vinci airport.
Stayed 1 night in Mar 2019

2/10 Terrible

Shannon

Traveled with family
The hotel had a problem with the plumbing so they sent us to a bed and breakfast where I felt incredibly uncomfortable. There wasn’t hot water and the power went out. I wasn’t happy with the accommodations.
Stayed 1 night in Feb 2019

8/10 Good

Giovanna, Tooele, Utah, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport! Convenient if you have to travel from FCO. Bathroom and room clean. Fridge did not work. Simple and convenient!. Good for price.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
I dont know why but i could not get the key to work. (Skeleton key) and the heat did not turn on.
Stayed 1 night in Dec 2018
Response from Airport One Hotel on Jan 3, 2019
Good evening, I'm sorry to contradict it but the wi fi is free without password and the air conditioners are all working .. I'm sorry for the inconveniences you mentioned, it surprises me. Greetings, Lory Airport One Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Airport One Hotel on Dec 31, 2018
?

8/10 Good

Emilienne

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018
Response from Lory - Airport One Hotel - on Dec 6, 2018
Thank you Emilienne :-)

6/10 Okay

Peter

Liked: Cleanliness, room comfort
A fairly ordinary budget motel but what one would expect for the price.
Stayed 1 night in Nov 2018
Response from Lory - Airport One Hotel - on Dec 4, 2018
Thanks Peter for your thought..

6/10 Okay

Don, Vancouver

Liked: Cleanliness, staff & service, room comfort
Easy access from the airport to this small and easy to use hotel. Airport transfer times 24 hrs a day was important and useful, as I had a 5:00 am arrival needed for the airport. The hotel is right under the landing zone for many flights, so noisy until late evening, but completely quiet overnight.
Stayed 1 night in Oct 2018
Response from Lory on Oct 30, 2018
Thank you for having stayed in our hotel :-) Airport One Hotel

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 1 night in Oct 2018
Response from m on Oct 30, 2018
thannks

6/10 Okay

Chris, Montreal Canada

Liked: Cleanliness, staff & service
Please be aware this hotel is very close to the runway, thus can be noisy.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

nothing special... owner didn't speak any English which made it hard. Sits 10 feet behind a gas station.
Stayed 1 night in Sep 2018
Response from marco on Oct 28, 2018
its not true we absolutely speak english and good ! i dont know who he spoke with .. yes we are near the gas station property of the same owner

4/10 Poor

Brandon, Los Angeles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We were looking for a cheap hotel near the airport to crash at between our overnight layover. We were told we could get a shuttle organized by the hotel, but when we arrived they were non responsive and the shuttle was not there. Very disappointed as we needed to pay an additional $30+ to get a taxi down the street to the hotel. If I would have known that this hotel was so far from the airport and there wasn't a shuttle available - I would not have booked this hotel.
Stayed 1 night in Sep 2018
Response from marco on Oct 24, 2018
the rate of the taxi is equal to any other property in fiumicino ..if you go over the bridge you could spend even more

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Baerbel

Not bad but noisy
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Sally, Brisbane australia

Disliked: Cleanliness
Stayed 1 night in Aug 2018

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Off The Beaten Path
You can hear the airplanes but luckily they stop at late night. You can walk to the beach but there aren't any places to eat at night in the area. Even though the hotel is across the street from the airport it still takes 20 minutes or so to get to the terminals. The cool feature about the hotel is that each room has a semi-private balcony. The wifi is pretty much non-existent.
Stayed 1 night in Jul 2018

10/10 Excellent

Radmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018