Perfect, friendly hotel
Posted Dec 31, 2016
The hotel staff were helpful and friendly right from the start. Our driver dropped us in the area of the hotel but didn't know where it was so we walked around the block before calling the hotel and describing where we were. They sent someone to find us (we were really, really, close) and tried to check us in early but there were no rooms ready (it was about 3 hours before check-in time), so they took all our luggage and gave us a map and some directions and off we went to the Pantheon. When we arrived back our room was ready for us. There was some misunderstanding regarding a gift my brother sent - we had flowers and fruit in our room with a note that said "with compliments" so we thought it was from the hotel. They rectified the problem when it was pointed out and provided a free bottle of Prosecco in apology. Breakfast room is clean and bright, the breads, cakes, meats and cheese were plentiful, fresh and flavorful with a good selection of drinks and fruit. Perfect way to start the day. The rooftop bar (same location as breakfast) was chilly but the heaters made it bearable (I imagine it would be perfect in summer). We spent Xmas Eve on the roof and it was magical. The Albergo Cesari is a very affordable hotel that had everything we (husband,11 year old child and I) needed, perfectly located and great service. We highly recommend and would definitely stay there again if we are lucky enough to return to Rome.