Ratings based on 135 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Walking distance of attractions

Posted May 3, 2017
Pros: 30min walk to attractions and shopping which we didn't mind Get a taxi back at around 15 euro from anywhere. Spacious rooms, more like an apartment.
Location: Breakfast is excellent and puts a smile on everyone to start the day.
Lovely base for an extended stay in Rome, Rooms clean and safe
Comment from Hotel Management
May 5, 2017 by Paula Estebarena & staff, Hotel Management
Hello Rohan, thanks for sharing your experience with other travellers, we are so happy to know that you enjoyed the stay with us from the locaiton to the nice service we offered begining from the breakfast time. Also the cleanliness of the apartments as you mentioned. We are honour to have guests like you, hope to see you again anytime you decide to come back to Rome, kindest regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from England UK

Excellent location and very friendly Staff

Posted Apr 19, 2017
Pros: location, well presented spacious rooms and friendly staff
Cons: The space in the shower was quite tight for someone on the bigger side, but wasn't a problem for us .
Location: 10mins walk to st peters square and very close to many restaurant's and convenient stores
Aurelia residence is conveniently located just 10mins walk to st peters square and so close to many other places. we checked in with my family for the Easter long week and it was an amazing experience. the apartments are so big, my kids had so much space to play around. it felt like home away from home. the staff are so friendly and very helpful, she gave us a map and highlighted all the must visit places and how to get there. we had a fantastic time and will definitely live here again next time we are in Rome
Comment from Hotel Management
May 5, 2017 by Paula Estebarena & staff, Hotel Management
Hello Esther!!! thanks a lot for your nice review, we are happy to know that you and your family enjoyed the comfort of our apartments and our service, thanks for describing your experience and shred with other travellers. Please say hello to your kids, hope to see you agian anytime you decide to come back to the eternal City!!, Sincerely yours,
5 out of 5
Recommended
for Couples
by A verified traveler

Very Nice - Staff Awesome !

Posted Apr 17, 2017
Pros: Expedia
Cons: N/A
Location: Very close to Vatican City
Great location just outside Vatican City - safe area, property was spacious, clean, met our expectations for sure - STAFF were unbelievable friendly, helpful - overall Excellent !
Comment from Hotel Management
May 5, 2017 by Paula Estebarena & staff, Hotel Management
Hello, thanks a lot for sharing your experience in our residence, we are really happy to know that all our staff exceed your expectations and that you like everything of our place. Your words help us you keep on working on our hospitality service. Hope to see you again in a near future, Warmest regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable apartment on a great bus route.

Posted Apr 8, 2017
We stayed here as we have three children and we find a bigger apartment is usually a bit out of town and more relaxing. The staff told us everything we needed to know immediately and explained about the bus routes and the best places to eat nearby. Thisnmeantsbwe could just get straight on with the break. The apartment was big and very pleasant and clean. Nice and cheap breakfast.
Comment from Hotel Management
Apr 10, 2017 by Paula Estebarena & staff, Hotel Management
Hello!! thanks a lot for sharing your experience in our residence, we are happy to know that you found the apartment clean and comfortable, and also a helpful staff, with your words you help us a lot to keep on working with the hospitality spirit, our main goal. Hope to see you again in a near future, best wishes,
5 out of 5
Recommended
for Everyone
by A verified traveler from charleston sc

Nice location

Posted Apr 1, 2017
Staff is great, and very helpful in every way. Upgrade was wonderful. Would stay again ,and recommend to family and friends.
Comment from Hotel Management
Apr 6, 2017 by Paula Estebarena & staff, Hotel Management
Hello, thanks for taking your time in sharing your experience in our residence, we are happy to know that our staff was helpful and professional, and also having a larger apartment. We will be delightful in welcoming you, your family and friends whenever you decide to come back to Rome. Sincerely yours,
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

I would Go Back To Rome Just To Stay Here1

Posted Mar 28, 2017
Pros: The Apartment was well equipped and very beautiful. We had access to a private garden. The grounds were lovely and the whole place was very private.
Wonderful staff, very good location. Steps from Vatican City. The hotel breakfast was very good. The staff were very helpful and efficient.Simon was incredible.
Comment from Hotel Management
Apr 6, 2017 by Paula Estebarena & staff, Hotel Management
Dear Mrs Carol, thanks a lot for sharing your experience in our residence, we are really happy to know that you enjoyed your stay with us thanks to the location, the comfort of the apartment and mainly for our staff service, that we exceed your expectations. Hope to see you again whenever you decide to come back to the Eternal City!, Best wishes
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

The staff makes the stay worthwhile.

Posted Mar 17, 2017
Pros: The grounds were lovely. Not a traditional hotel and that was nice too.
Cons: The master shower was so small that a couple in our party could not use it. It would be helpful to have something easier to use.
Location: You are within walking distance of the Vatican - which is a must see! You aren't far from anything actually.
First, let me say this hotel is part apartment complex, part hotel. We found that excellent for our large party. It's also away from the main part of the city so be prepared to walk or spend at least 15 euros (one way) each time you are out for a taxi. Now, to the best parts. While all the staff was excellent, the morning crew, particularly Simone (pronounced Simon) was most excellent. He set us up with taxis, sightseeing tours, recommended best and worst places to eat, helped us book a train to Venice, and made sure to take care of us when we arrived many hours before check-in. He was friendly and knowledgeable. The hotel itself was clean and pleasant. We really enjoyed our stay here. 5 stars.
Comment from Hotel Management
Mar 27, 2017 by Paula & Aurelia Residence's staff, Hotel Management
Dear Danielle, thanks a lot for sharing your experience in our residence, we are really happy to know tht you enjoy your stay thanks to the comfort of the apartment and our staff service. We are sorry to know that the shower was not suitable for some of your party, we start changing some of the showers without hidromassage in order to be wider, but just few apartments have it, maybe next time you can remidn us and we can give you one of those apartments. Your words make us proud of our daily work and give us strengh to keep on helping our guests. Hope to ee you and all your party in a near future, Kindest regards
5 out of 5
by karen

Posted Feb 18, 2017 on Hotels
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Thank you Karen for your 5 star points review, for us it is important that you shared your experience. Hope to see you again whenever you decide to come back to the Eternal City!! Best wishes, Paula Estebarena & staff
5 out of 5
Recommended
for Everyone
by A verified traveler

FANTASTIC APARTMENT

Posted Jan 12, 2017
The hotel and its staff could not have been more helpful from start to finish. They arranged transport to and from the airport, gave us a warm welcome and comprehensive talk of all the main attractions using a map they gave us and even had a free BBQ for us on one of the evenings serving us wine from their own vineyard. Again at no extra cost. Strongly recommended.
Comment from Hotel Management
Jan 18, 2017 by Paula Estebarena & staff, Hotel Management
Hello, we are honor to recieve your nice review, thanks a lot for your wonderful words towards our residence, sharing the free bbq qith our guests is an special moment also for us, so we are glad that you enjoyed it and that you will recommend our place!! Hope to see you again in a near future, warmest regards
4 out of 5
Recommended
for Everyone
by A verified traveler from LA, CA

Roman Charmer

Posted Jan 8, 2017 on Orbitz
If you want a 5 star hotel...this is not for you. Reception not avail 24/7. If you want a HUGE, clean Roman apt, this is the place. We loved the international feel of the space, Simon checked us in and was great...attentive and helpful. Beds were tiny in second room but my 6'4" son still got a good nights sleep. Next to train tracks but the rumble was soothing to us. SUPER CLOSE to Vatican.
Comment from Hotel Management
Jan 18, 2017 by Paula Estebarena & staff, Hotel Management
Hello!! thanks for sharing your experience, we are happy to know that you enjoy your stay with us, as you described our large apartments are comfortable for families and closed to the Vatican. We are glad that our staff was able to assist you while your stay in a professional and attentive way. Hope to see you again whenever you decide to come back to Rome, Best wishes,