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Reviews of B&B Ventisei Scalini a Trastevere

B&B Ventisei Scalini a Trastevere
Vicolo del Bologna 33, Rome, RM

Reviews

8.4

Very Good

Rating 10 - Excellent. 117 out of 288 reviews" "
Rating 8 - Good. 114 out of 288 reviews" "
Rating 6 - Okay. 39 out of 288 reviews" "
Rating 4 - Poor. 12 out of 288 reviews" "
Rating 2 - Terrible. 6 out of 288 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to experience food and night life into the late hours. Safe community! Lite sleepers may want to consider another close area. Our shower was tiny and stairs to the room may be challenging for some.
Stayed 6 nights in Mar 2024
Response from lucia on Apr 3, 2024
yes, Trastevere is a very lively area but our alley is quite silentYes there are 26 stairs to climb: we even put it on our name!Thanks and come back soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and charming
Great apartment; comfortable and charming
Stayed 4 nights in Nov 2023
Response from lucia on Dec 29, 2023
Grazie mille!!

8/10 Good

Christina Marie

Traveled with family and small children
The location is perfect! ❤️
Stayed 6 nights in Nov 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Lucia on Sep 9, 2023
THAAAAAAAAAAAAAAAANKS

10/10 Excellent

Laurel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and really great staff made this the perfect home base for my stay in Rome.
Stayed 5 nights in Jul 2023
Response from Lucia on Aug 14, 2023
Thaaaaaaaaaaaaaaaaaaaanks!!

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
My boyfriend and I had an amazing stay and strongly recommend. Communication with Lucia was excellent before and during our stay - got some brilliant restaurant recommendations too! Room was beautiful, air con was very needed during our summer stay and place was always clean. Perfect location - book this place!
Stayed 4 nights in Jul 2023
Response from Lucia on Aug 4, 2023
Thaaaaaaanks!

6/10 Okay

Mariasol, White Plains

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Area was convenient close to restaurants in the heart of Trastevere. I had a back room so luckily did not hear loud street noise. Bed was not bad and AC (in the bedroom only) was very good. Shower was not consistent at times would come out very cold for several seconds and then warm up again. Breakfast not great, who wants instant coffee in Rome! And first day it was brown bananas and the end of a pound cake. These are shared with two neighboring rooms all sharing the small kitchen area. Warning there are 2 flights of steep stairs so need to be in shape to drag up luggage. Overall I think overpriced for what it was but good if had a budget price.
Stayed 2 nights in Jul 2023
Response from lucia on Aug 4, 2023
Good morning MariasolWe are happy that you enjoyed our unique location in the most typical and lively district of Rome!As previously explained and very well specified on the site, if one takes the time to read before booking, we are in a building in the historic center and therefore the stairs are steep, to better clarify the concept we have also written it in our name: Twenty-six steps in Trastevere. So clear about that! How do you buy tomatoes and complain that they don't taste like peaches???Of course we have an espresso machine in the common area and the instructions are in a black book, also in the common area, is it possible you didn't notice?I don't know what prices you expected from a structure in the historic center of Rome but you can be sure that we have the lowest prices of any structure similar to us in the same area. You can check!We were happy to have you as our guests and thank you for the review which once again gave us the opportunity to reiterate a fact: ALWAYS READ CAREFULLY before booking!This way you won't have disappointments and we won't have unfair reviews!

2/10 Terrible

Liliana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Lucia on Jul 10, 2023
I really believe that this review has been submitted by mistake!Liliana arrived quite late and left very early the next morning! What could possibly have gone wrong? However, we were always in contact via email or text and she never said anything to us that could make us understand that there was some problem. Furthermore, the stay took place more than two months ago! And besides, she didn't leave any kind of comment. I honestly don't understand, but I really think it's a mistake

8/10 Good

Amy

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Lucia on Jun 22, 2023
Thanks

8/10 Good

Nga

Traveled with group
Liked: Cleanliness, staff & service
Likable overall
Stayed 1 night in Jun 2023
Response from Lucia on Jun 12, 2023
Thsnks!

10/10 Excellent

Murdo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boss weekend
Apartment is centrally located , easy to find . Walking distance to everything . Clean & comfortable . Loads of excellent places to eat too
Stayed 2 nights in May 2023
Response from Lucia on May 30, 2023
Thanks so much!Come back soon!!

4/10 Poor

Jim

Disliked: Staff & service, property conditions & facilities
The breakfast offered was a very small selection of mass produced items you might find in a convenience store. Shower head broke on day 1 and they taped it together. The tape held but you had to lean against the wall tho get under the water. When we arrived we were told 4 times in about a minute to “ be sure to lock the door”. He was referring to the outer door exit onto the street. Then when we returned at the end of the door our outer exit back door was unsecured left by housekeeping as I checked it when we left. Worst accommodation in our 7 stops in Europe.
Stayed 4 nights in May 2023
Response from Lucia on May 18, 2023
Good morningwe are very sorry that you consider us the worst structure you have stayed in Europe! And this because you were told to close the front door?? Your room was one of the largest and also includes a small INTERNAL patio.If you are referring to the patio door, it can easily remain open because there are no access possibilities apart from us. There is no insecurity at all.I think you have choosen the wrong type of structure and that, despite the low price, you were expecting a hotel and not a bed and breakfastGood day

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient, simple but all we needed. Very nice coffee machine.
Stayed 4 nights in Feb 2023
Response from Lucia on Feb 16, 2023
Grazie Mille!!! Come back soon

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast convenient location
Stayed 2 nights in Nov 2022
Response from Lucia on Nov 17, 2022
grazie mille!!

10/10 Excellent

Janick

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The B&B was very central located and you could easy walk to all the sights of Rome. Furthermore, the B&B was located in a very safe neighborhood and there were many restaurants and bars around
Stayed 1 night in Nov 2022
Response from Lucia on Nov 12, 2022
Grazie mille!!!!

10/10 Excellent

James, Portland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Very pleasant welcome to Italy from our host!
Stayed 1 night in Oct 2022
Response from Lucia on Oct 5, 2022
Grazie mille James!!

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were right in the middle of all the entertainment. A very fun neighborhood and a very unique place.
Stayed 5 nights in Jul 2022
Response from Lucia on Jul 23, 2022
Grazie mille Kevin!

8/10 Good

Gregg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we loved most about this property was the neighborhood, which is very alive, and within walking distance of so many major Roman sights.
Stayed 3 nights in Jun 2022
Response from Lucia on Jun 11, 2022
Thanks Gregg

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Lucia on Jun 7, 2022
THANKS!!

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 6 nights in May 2022
Response from Lucia on Jun 10, 2022
Grazie!!!

10/10 Excellent

Betty

Stayed 2 nights in May 2022
Response from Lucia on May 19, 2022
GRAZIE MILLE!!!!

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the B&B, convenient location, able to walk to tours, room & bathroom were fine, coffee good, wifi accessable. Stair were a little steep, only fell once, was not injured. Would recommend your B&B to friends. Caio
Stayed 5 nights in May 2022
Response from Lucia on May 14, 2022
grazie!!

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I stayed for more than one night here! It was lovely! Clean, safe, right next to EVERY good cafe and restaurant, super walkable, right next to the bus stop too. Communication was easy, everyone was nice, please just stay here.
Stayed 1 night in Apr 2022
Response from Lucia on Apr 15, 2022
THANKS SO MUCH TIFFANY!!!

10/10 Excellent

Maria Diana

Stayed 3 nights in Mar 2022

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Lucia on Mar 24, 2022
GRAZIE MILLE!!!

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartment. Great location, easy to find, very helpful staff, would recommend. One thing I would recommend to anyone booking is to take earplugs - great location super close to so much great stuff, but that also means it’s busy outside so just plan ahead.
Stayed 6 nights in Mar 2022
Response from Lucia on Mar 23, 2022
Grazie mille!!!

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great location and confort for the price is not easy to find around. Is like your own home in Rome.
Stayed 4 nights in Jan 2022
Response from Lucia on Jan 12, 2022
Grazie mille Gustavo!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Trastevere
Great place to stay in Trastevere. Has prepackaged items for breakfast due to COVID, but plenty to choose from
Stayed 3 nights in Nov 2021
Response from Lucia on Dec 23, 2021
GRAZIE!!!!

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay at B&B Ventisei Scalini a Trastevere
Our visit to B&B Ventisei Scalini a Trastevere was very pleasant and the staff were more than accommodating. We are appreciative of the assistance, responsiveness and kind hospitality. The location was also convenient. Would recommend and hopefully, one day will return!
Stayed 5 nights in Feb 2020
Response from Lucia on Feb 19, 2020
Thank you Dallas, it was a pleasure to have you in our B&B! Come back soon

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & quiet residence in Rome
My room was clean and very quiet - the bathroom window overlooked a quiet cortile/terraced residential warren of apartments. The room was equipped with private bath (good water pressure for the shower!), small fridge, pod-coffee maker, and small, half-moon table with two stools for breakfast/light snacks. The shared "kitchen" space is equipped with microwave, toaster and pod-type coffee maker. A selection of "continental breakfast" foods are set-up each evening for the guests. Most of the narrow roads are open only to vehicles of local residents or are limited to pedestrians. The B&B does take its name from the 26 steps from the ground floor to the B&B level (as someone who once had climbing restrictions, this might be an issue for some). There are small food shops and convivial trattorie/bars within a few steps of the front door. Rome is a large, sprawling city but this neighborhood,Trastevere, feels like a small village. I was, unexpectedly, early for my check-in. But, this was resolved with a quick email sent from a taxi. I would not hesitate to stay at B&B Ventisei Scalini in the future.
Stayed 4 nights in Jan 2020
Response from Lucia on Jan 13, 2020
Thanks so much Helen!! We are really happy that you enjoyed your stay with us, in Trastevere and in Rome! We hope to have you again as our guests in the future Thank you with all my heart

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
It was a cool place if you want to get a feel of how a local might live but other than that I think a hotel would have been a better value for the price we paid. The hot water did not work and the point of contact was sort of rude with her responses. I'm not sure if that was a cultural difference in the way people address issues.
Stayed 2 nights in Dec 2019
Response from Lucia on Dec 27, 2019
Good morning and thank you for your review We are very pleased that you have enjoyed our style and our neighborhood. His comment gives us, once again, to point out that we are NOT, we don't want to be and we don't pretend to be a hotel but a BED AND BREAKFAST !!! We have neither the price nor the services of a Hotel in the historic center of Rome !! We ask all our potential and future guests to check carefully what you book! From our side, maximum clarity and transparency!

4/10 Poor

Jorgemcb, Los Cabos, Mexico

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The neighborhood is noisy at night and we saw rats outside the building. The pictures displayed at listing are different rooms and is confusing to understand which is the one you reserved. The bathroom is tiny but I guess that is all over the city. The bed was exceptionally comfortable.
Stayed 2 nights in Oct 2019
Response from lucia on Oct 23, 2019
1016/5000 Dear Jorge, thank you for your review. Even if you gave a low score I thank you because the score is not about our structure (of which you have found very comfortable mattresses!) But the area. We are right in the historic center of Rome, exactly in Trastevere, one of the most fascinating and appreciated areas of the city! Obviously everyone has their tastes but coming to visit Rome, who wouldn't want to be within walking distance of all the tourist attractions? The photos on our site perfectly reflect the type of room chosen and that is the Studio. We have two, both with the same features only differently furnished (we like to vary;). If you go to a guest house and choose a room type you don't say, I want the n. 3 rather than the n. 5, correct? As brief (one night only) I wish you had a pleasant stay Thanks Lucia PS The rats in the street late at night I saw them both in Amsterdam and in New York, especially near the river!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the very heart of Trastevere
Great location close to where we wanted to be, fantastic restaurants around. True Rome!
Stayed 2 nights in Oct 2019
Response from lucia on Oct 16, 2019
GRAZIE MILLE!!! Thank you so much Anna!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Walking distance to all the sights of Rome. Good breakfast, clean, comfy bed, small private patio. Would stay here again
Stayed 3 nights in Sep 2019
Response from lucia on Oct 2, 2019
GRAZIE!!! Thank you so much!

8/10 Good

Daniel, Madrid

Traveled with partner
Liked: Cleanliness, staff & service
Its a cosy place to stay in Trastevere, very close to everything but unfortunately I have to mention that the common area it’s a bite noisy specially when the other guests are doing the check in, there should be a sign remaining to keep the noise at minimum.
Stayed 2 nights in Aug 2019
Response from Lucia on Aug 25, 2019
Thank you Daniel! Yes, sometime other guests do not realize they are speaking louldly. The sign is a good idea! GRAZIE

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from lucia on Aug 5, 2019
Thanks HannaH it was a pleasure to have you our guest!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and so helpful we’re the staff.. comfortable bed and great great great location
Stayed 9 nights in Jul 2019
Response from lucia on Jul 17, 2019
GRAZIE MILLE!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun location. Room was fine.
Stayed 1 night in Jun 2019
Response from lucia on Jun 12, 2019
GRAZIE MILLE!

2/10 Terrible

Verified traveler

Stayed 3 nights in May 2019
Response from Lucia on Jun 1, 2019
We are very sorry to hear you did not enjoyed your stay in our B&B. Having never contacted us during the stay and not explaining your reasons we can neither help nor improve.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room, the location. Miguel was an excellent host. He gave us a lot of tips. Thanks for everything. Best.
Stayed 1 night in Apr 2019
Response from Lucia on May 8, 2019
GRAZIE MILLE!!

8/10 Good

Lucy

Great location but welcome not up to standard.
Communicated with one of the hosts via whatsapp and they were very helpful and accommodating. Informed them 3 days ahead of our stay that we had a late night flight on arrival - they said no problem but would be 20 euro charge for them to meet us with the key. That was fine, except when we arrived Miguel was outside the property and was pretty rude. He barely spoke to us, snatched up our passports to photograph them and threw the map on the bed, I think the only thing he said was" I am very tired!" and rolled his eyes. No advice on area, even help with where we were on the map etc. It was late, but its a hotel, we can't be the first guests to check in after midnight - given we paid the extra fee we didn't appreciate the attitude problem. The room itself was OK, large and fairly clean. Area and location fantastic. Overall pretty good despite the poor welcome.
Stayed 3 nights in Feb 2019
Response from lucia on Mar 6, 2019
Good morning Lucy, Thank you for your review, we are very pleased that you enjoyed both our B & B and the location in the historic center of Rome. I apologize a lot from Miguel if he seemed rude at check-in. He is usually a very kind and helpful person as I think you may have noticed in the following days. A small but due clarification: we are a small family B & B and not a hotel. The arrival time of your flight was at 00.25 but in fact you arrived at the B & B at 02.00 in the morning! Anyway, we apologize again for welcoming you a little hurriedly, we are happy and satisfied that you enjoyed Roma and had a pleasant stay and we hope to have you again our guests in the future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loved staying here! My holiday was made even more special by staying in this gorgeous apartment in the heart of Trastevere. I highly recommend this for an authentic Roman living experience. Lucia was so lovely and hospitable. I will be back!
Stayed 2 nights in Nov 2018
Response from lucia on Dec 20, 2018
Thank you so much!!! Grazie, grazie, grazie!!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roma
Landlord warm welcome. Gave information how to use local bus. Walking distance of collosseum snd beautiful sqares and bars. Very comfortable stay.
Stayed 1 night in Nov 2018
Response from lucia on Nov 20, 2018
THANK YOU!

8/10 Good

Julie, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, but comfortable and clean. Perfect for anyone who is spending the day out and about and just needs a comfortable place to lay their head.
Stayed 4 nights in Sep 2018

8/10 Good

Geri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our 4 night stay here. Paulo met us and was most gracious when we arrived later than we said as got lost after some filming was going in a street and they wouldn't allow us through! The beds were comfy in a quirky little room. Room and bathroom were clean although a bit of dusting would have gone a long way. We washed some clothes and hung them on the towel rail only to take them off dirtier than they went on. Things like pictures and artificial flowers also very dusty. Room can be a little noisy as guests come and go but if you are seeing Rome properly like us, we were pretty exhausted by days end anyway. Breakfast provided was more than ample. Being tea drinkers we had to provide our own black tea but didn't mind. Great location in a charming area.
Stayed 4 nights in May 2018
Response from Lucia on Jun 5, 2018
Grazie. We hope to have you agaain ou guest in the future

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place!
We loved staying at B&B Ventisei Scalini and would highly recommend it for those wanting an authentic experience of Rome. With your own key to the entrance you'll feel like a local. Lucia is excellent with communication and very quick to respond and to follow up on any requests. Miguel kept our rooms in tip top shape and showed us super service. The location is perfect for walking around all of Rome. The area is packed with lively restaurants and very good food. Breakfast, lunch, dinner - all is available in the area. Just in front of the B&B there's a restaurant with very good pizza. And around the corner you can get slices of pizza until 2 a.m. which would be much appreciated if you have a late arrival. We will definitely stay at the Ventisei Scalini again! Grazie tantissimo Lucia! Tanti saluti anche a Miguel.
Stayed 3 nights in May 2018

10/10 Excellent

Arbie, Queens, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome and felt like a local
The B&B was a bit different than I expected a very nice difference. The owner arranged for us to be picked up at the airport which was such a nice touch and took some of the stress off a long overnight of travel. Upon arrival at the B&B we were met and provided with a map and suggestions (with specific directions) on how to spend our time in Rome. Additionally we were advised about local transportation options which was very helpful. The room was actually a small studio apartment, with a fully equipped kitchen and breakfast bar and a nice sitting area, although we brought so much luggage for our upcoming cruise that we used the couch to hold it. The breakfast was stocked when the room was cleaned daily; bread/crackers, yogurt, fruit, cereal and coffee/tea(the coffee is instant). We were very pleased with the location in Trastevere, which was close to just about everything we wanted to see, additionally there was a taxi stand around the corner and the tram was a few blocks away. Best of all we were on a quiet side street not wide enough for cars to come down, the only commercial establishment was a nice restaurant across the street. If you really want experience Rome like a native I would highly recommend staying at Ventisei Scalini.
Stayed 3 nights in Nov 2017
Response from lucia on Dec 8, 2017
It really made me very much enjoy receiving this review! We all manage the B & B with pleasure and passion and it gives us enormous satisfaction that our guests appreciate our efforts and above all that they have a good time in our B & B, in Trastevere, in Rome! THANKS THANKS THANKS we really hope to have you again as our guest in the future! PS we also have coffee for the moka machine in rooms, maybe you have not noticed :(

6/10 Okay

Verified traveler

Disliked: Staff & service
Steep stairway. Three locked units with a private bath and shared kitchen area with complimentary breakfast foods. Coffee maker, refrigerator in room. Room was oddly not square, so the foot side of the bed was not parallel to the wall, making it kind of tight. Double bed is two singles placed together. Toilet was built on a raised platform with a plastic stool to put you feet on when sitting. Rude people in next room can be heard unpacking, throwing items against the wall, talking, and using shower, toilet, and water. Amazingly didn't hear the manager escort them in. Quiet outside location. Good wifi. Have to make appointment for check in. I asked the owner when the check in person would be there, and she required me to give a time I would be there. I guess they don't live in the area, so they can't let us in. The doorbell buttons are not labeled clearly. Arrive a half hour early and the manager appeared at the appointed time. There was a housekeeper cleaning the other room, and the manager was there earlier. Would have been nice to wait inside. Thankfully we met outside so we didnt have to play doorbell roulette.
Stayed 2 nights in Oct 2017
Response from Lucia on Nov 21, 2017
Dear, thanks for your review, we are happy you enjoyed your stay in Rome. You booked our smaller ( and cheaper) room. Other rooms are bigger and more expensive. I live around the corner but, is a small family B&B so we have to clean, do the market and let the guests in. That is why we ask the arrival time sending all our guests various emails before arrival and, at the agreed time, we are there waiting. Three of our rooms are in fact located on the second floor and, being an ancient building of the historical city center the stair are steep. That is why we specify it on the web site an even our name is Ventisei Scalini a Trastevere wich means 26 stairs in Trastevere!

4/10 Poor

Verified traveler

Disliked: Room comfort
Good location, but overall would not recommend
Good location, but the room was more like an ABNB and no real breakfast. I couldn't sleep all night since there was a restaurant directly in front of the room and screaming people, people on the phone all night and thin walls. Also, the wifi barely works. I was expecting more of a hotel, vs. an ABNB since I booked this on hotels.com. Also, I could only take a shower for a few minutes before the water went cold. There was no real check-in process and check-in desk, and upon meeting a random guy he took a picture of our Passports which was really sketchy.
Stayed 2 nights in Oct 2017
Response from Lucia on Nov 9, 2017
Dear,you booked our place on Hotel.com but you did not read our page properly: WE ARE A BED AND BREAKFST not an Hotel. If you were expeting an Hotel I can imagine you were deceived ( even though an Hotel in the very center of Rome do not have our prices!). I am very surpised to hear about the hot water problem, first because we have a 40 liters heater and second because you never mention it during your stay. Thanks to be our guest. PS the restaurant on the corner close at 10.00 pm

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A last resort...
The only good thing about the place was the location. The internet didn't work most of the time. There was old fruit in a basket and an open box of corn flakes. The room was on the first floor next to the front door that slams shut.
Stayed 1 night in Oct 2017
Response from Lucia on Nov 9, 2017
Hi, as we expaned you during your stay we had a problem with the wifi router for the bad rain we had one day. We changed the router and the wifi works well and fast. As well stated on our web page we provide ITALIAN breakfast with cosist of coffee pods, milk, different teas, chamomile, orange juice, fruit juices, cereals, croissants, biscuits, toast, jam, butter, nutella, yogurt, seasonal fruit. And this was what we provided every day in your room.