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Reviews of Baglioni Hotel Regina - The Leading Hotels of the World

5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 316 reviews" "
Rating 8 - Good. 75 out of 316 reviews" "
Rating 6 - Okay. 28 out of 316 reviews" "
Rating 4 - Poor. 7 out of 316 reviews" "
Rating 2 - Terrible. 9 out of 316 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Beatrice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, excellent clean rooms. Superb breakfast. A nice retreat from the chaos of Roma. The location is an easy walk down to the Spanish steps.
Stayed 3 nights in Mar 2024

2/10 Terrible

phillip

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
A few issues, first No ac in the rooms this time of year at this hotel. Second, the claim 15 minutes for valet but on average 40-45 minutes. First night the lost out car and had to wait an hour. Third, the TV isn’t smart so we had only one channel in English movies. We couldn’t cast or purchase anything. So that sucked. Forth, one of the two bathrooms in our room had wires coming out of the wall and nothing worked. Few other small things but for the price I would never visit again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leonard H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True 5 star property….everything was just as advertised.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pedro Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality and great services.
Stayed 3 nights in Jan 2024

2/10 Terrible

Davide

Disliked: Amenities, property conditions & facilities
Very old terrible rooms
Stayed 1 night in Oct 2023

10/10 Excellent

frank

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
high level of service, breakfast, beauty of hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Dean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this property and location. The staff was so helpful. The breakfast buffet was excellent. There is a great pizza place walking distance called the San Marco, you might want to check it out.
Stayed 2 nights in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This property is beautiful, as are the rooms, but if you have special accessibility requests, don't expect them to be honored. I informed them way in advance that I have claustrophobia so must face the street (not a courtyard) on a high-ish floor to see at least some distance. I arrived to a room had one tiny window facing a courtyard on the 1st floor (US=2nd floor)! I complained that this was the opposite of my request and was able to change rooms, but only to one with 2 windows facing a small street that was was on the ground floor (!) and the bathroom smelled of sewer. UGH. I was also told that the room service menu was on the television, but I found nothing to click on to find it, and the remote control was so weird and difficult to use that I could barely click on any channel. A very frustrating experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Julie

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

Sylvie

Traveled with partner
Liked: Property conditions & facilities
Atmosphere was very cold…..nice room but nothing spectacular for the price….would not go back or suggest that hotel! We were leaving early and had a hard time to get a coffee! No coffee machine in the room…..very disappointed!
Stayed 2 nights in Sep 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Only overnight trip, but the service and accommodations are wonderful. Will definitely be back for a longer stay!!!!
Stayed 1 night in Sep 2023

2/10 Terrible

Carlos, New York

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
AC did not work on first room. Hotel its not opt to par with its price. Its old, room floor hallway dirty as well as room carpets.
Stayed 1 night in Jul 2023

2/10 Terrible

Omar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel has NO business being part of The Leading Hotels of the World. It’s old, outdated, stains all over the wall paneling, tears at certain areas of the wall paneling. The A/C could barely keep up. The bathroom fixtures were rusty and chipped. I can truly stay, after a beautiful trip around Italy, staying at this hotel at the end of our trip kind of ruined it for us. We stayed at 5 different hotels throughout this trip. We booked on Expedia, the room we got was not at all what was pictured. Do yourself a favor and stay at the new hotel edition. It was gorgeous and cheaper then I’d rust bucket.

10/10 Excellent

ROBYN

Liked: Cleanliness, staff & service, property conditions & facilities
I love the feeling of this hotel - it's sumptuous and refined, but not stuffy. There is an exceptional restaurant attached to the hotel, and the staff were so helpful in every way. One of the hard things to get right in a hotel is for management to care about the staff in such a way that their level of care filters through to the guests. I really noticed in small and large ways that the staff here were happy and that meant that all the interactions I had with them as a guest were infused with that same feeling of generosity and warmth. I also enjoyed the location as it is not too hectic but feels a little removed from the chaos of some of the other areas of Rome, but still with easy access to everything. I travel often and am fairly fussy, but I would highly recommend this hotel. Robyn
Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Stayed 3 nights in Jun 2023

10/10 Excellent

Kirsten

Stayed 4 nights in May 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was wonderful, staff very attentive could not do enough for you, rooms were beautiful, spacious, nice bathrooms, we enjoyed the breakfast, dinner in the bar area and room service, each very good, we enjoyed the walkability, the easy access to metro and taxi service. Highly recommend using and taking advantage of this hotel’s amenities
Stayed 1 night in Apr 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great taxis buses metro all there restaurants walk to Borghese gardens trevi fountain Spanish steps hotel is beautiful inside and out, breakfast was great, restaurant and bar were excellent the staff could not do enough for you and always with a smile Thank you for a wonderful stay
Stayed 5 nights in Apr 2023

8/10 Good

Mathieu

Traveled with family
Liked: Cleanliness, staff & service
Hotel is nice but a bit dated
Stayed 3 nights in Apr 2023

10/10 Excellent

Michelle

Stayed 1 night in Mar 2023

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very special hotel & wonderfully friendly staff
Stayed 3 nights in Mar 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Lovely hotel. Very friendly and room was fantastic.
Stayed 4 nights in Feb 2023

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Dec 2022

10/10 Excellent

leonard, ottawa

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Keizo, Chestnut Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

4/10 Poor

Jarell

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The breakfast was okay. The room was hot and i had to remind them about the free bottle of wine
Stayed 6 nights in Sep 2022

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very kept very beautiful and clean. The entire staff is really friendly and helpful. Everyone made us feel welcome
Stayed 5 nights in Aug 2022

4/10 Poor

william

Stayed 2 nights in Jul 2022

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place is clean but really really old and about 2 star buy American standards. I think they have much better rooms but I’ve noticed that when you use Expedia you get the spare rooms.
Stayed 4 nights in Jul 2022

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay and staff very friendly and accommodating. Within walking to most of the favorite attractions.
Trevi Fountain
Walked to Pantheon for dinner with friends
Underground shops just down street
Stayed 1 night in Jul 2022

10/10 Excellent

Randolph

Stayed 2 nights in Jul 2022

10/10 Excellent

SALPI, Granada Hills

Stayed 1 night in Jun 2022

6/10 Okay

Jacqueline

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2022

10/10 Excellent

J Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great bellman/concierge service!
Stayed 4 nights in May 2022

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, very proffesial.
Stayed 1 night in May 2022

10/10 Excellent

JOHN, Weehawken

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic decor. Great location. Very friendly and accommodating staff.
Stayed 3 nights in Apr 2022

10/10 Excellent

Clem

Stayed 3 nights in Apr 2022

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, within walking distance to Spanish steps and Via del Corso. Excellent service, breakfast and accommodations.
Stayed 2 nights in Apr 2022

8/10 Good

Danah

Liked: Staff & service
Stayed 2 nights in Mar 2022

10/10 Excellent

monica

Traveled with partner
Liked: Cleanliness, staff & service
Wonderful hotel clean friendly and very nice location
Stayed 3 nights in Mar 2022

8/10 Good

Stefan

Stayed 3 nights in Mar 2022

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay, and we enjoyed it immensely. Except for a random occurrence of an employee trying to enter our room at 8pm (which they believe was a misunderstanding) and they took off some charges because of it and would look more into it. Everything else was amazing and not going to penalize the hotel for a possible miscommunication.
Stayed 3 nights in Feb 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had stayed in the hotel 10 years ago with my family and so I had high expectations. Fortunately they were met. The hotel continue to be luxurious, impeccable and overall 5 STAR experience.
Stayed 1 night in Jan 2022

6/10 Okay

Saul, chula vista

Traveled with family
Disliked: Property conditions & facilities
Very good location but the hotel is dated. Staff is very loud during breakfast.
Stayed 1 night in Jan 2022

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and informative, very clean and classy hotel
Stayed 3 nights in Dec 2021

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Jeppe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
Very central location, good service on all levels, very good breakfast tce. The Restaurant in the hotel is also very good - and food for room service top.
Stayed 4 nights in Oct 2021

10/10 Excellent

Roneaha

Stayed 1 night in Sep 2021