Ratings based on 421 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
78% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from f

Friendly staff and very comfortable

Posted Nov 21, 2016
I was impressed by the staff. They went out of their way to help me when my prebooked tour of Pompeii fell thru.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear Laurie, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Aran Blu hotel and are delighted to see that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well-being whilst staying among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Yours sincerely, Juan Carlos Reina General Manager
4 out of 5
by A verified traveler from US

staff was very helpful. service very pleasant.

Posted Oct 29, 2016
Location: nice atmosphere for an evening stroll , little bit of shops. little clothing boutiques near by, which i fell in love with. prices and styles perfect.
staff was helpful as well as pleasant. comfortable and clean. complementary breakfast was great. in their dining room down stairs they put out a full buffet. Had a fantastic dinner there the night before. price were reasonable. waitresses were sweet hearts. ocean is right out front , great view. shops near by, as well as a charming mariner. the hotel as an upscale design to it, for low $$
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Dear Jacqueline, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Aran Blu hotel and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Furthermore, we are glad and proud seeing that we have appreciated your stay in general, the cleanliness, the comfort the location and the neighborhood. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Yours faithfully, Juan Carlos Reina General Manager
5 out of 5
by A verified traveler

Close to beach

Posted Oct 17, 2016
Great area great staff . My server was great and attentive I think her name was Esther
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
Dear Guest, Firstly, we would like to thank you for trusting our hotel Barceló Aran Blu and for taking the time to share your experience with us. Thank you very much for giving us all this positive feedback about the hotel and the staff, they make us proud and glad. We will forward your opinion to our entire team, specially Esther, that will be very thankful. Looking forward to have the opportunity to welcome you again here at the Barceló Aran Blu. Yours faithfully, Juan Carlos Reina General Manager
3 out of 5
by A verified traveler

Mosquitos

Posted Oct 13, 2016
Many mosquitos in the room, I mean MANY!! And the bed sheets are not soft. Not comfortable stay.
Comment from Hotel Management
Oct 15, 2016 by General Manager, Hotel Management
Dear Guest, First, we would like to thank you for trusting our hotel, Barceló Aran Blu and for taking the time to share your experience with us. Following your review, we would like to apologize for any inconvenience, that the mosquitos and sheets could have caused you, and we would like to inform you that all your comments are taken into account in order to set further improvements. We appreciate your opinions and we hope to have the opportunity to welcome you back in our hotel. Yours faithfully, Juan Carlos Reina General Manager
4 out of 5
by A verified traveler

convenient to beach and airport

Posted Sep 27, 2016
We had a couple of days after traveling with a group and it was a great place to unwind before our long flight home
Comment from Hotel Management
Sep 28, 2016 by Juancarlosreina, Hotel Management
Dear guest, thank you so much for your feedback. We will take it into consideration to keep improving service and facilities. Best regards from Ostia. Juan Carlos Reina General Manager
3 out of 5
by A verified traveler

Nice hotel, shame about the location.

Posted Sep 26, 2016
located right next to the beach and near the marina where at night is gorgeous. It's not in the nicest part of town, but a short walk by the sea with amazing views will get you to where all the fun is in the town centre.
Comment from Hotel Management
Sep 28, 2016 by Juancarlosreina, Hotel Management
Dear guest, thank you so much for your feedback. We will take it into consideration to keep improving service and facilities. Best regards from Ostia. Juan Carlos Reina General Manager
2 out of 5
by A verified traveler from Burlington, ON

Air conditioning was broken

Posted Sep 26, 2016
The air conditioning was broken, the hotel did not have a fan, view was an apartment building, neighbourhood was run down, only restaurants were pizza and McDonalds. Breakfast was good, room was clean, ocean was nice.
Comment from Hotel Management
Sep 28, 2016 by Juancarlosreina, Hotel Management
Dear guest, thank you so much for your feedback. We will take it into consideration to keep improving service and facilities. Best regards from Ostia. Juan Carlos Reina General Manager
4 out of 5
by Hanna

Posted Aug 30, 2016 on Hotels
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear Hanna, grazie mille per la sua recensione. Cari saluti Juan Carlos Reina General Manager
5 out of 5
by A verified traveler

해변에서 가까운호텔이고 공항과 가까움.

Posted Aug 29, 2016
객실내 시설이 좋았으며,. 엘리베이터 사용이 불편했으나 크게 어려움은 없었음. 로마공항과 가까워서 이용이 용이했음.
Comment from Hotel Management
Sep 1, 2016 by Juancarlosreina, Hotel Management
친애하는 고객은, 귀하의 의견 주셔서 너무 감사합니다. 감사합니다, 후안 카를로스 레이나 일반 관리자
4 out of 5
by A verified traveler

Luxury beach hotel

Posted Aug 28, 2016 on Hotels
Lovely hotel,great breakfast! Hotel is located by the beach but everything else is a bit far away.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear guest, thank you so much for your feedback. We do our best to turn Ostia into a welcoming location. Will take your feedback into consideration to keep improving service and facilities. Best regards from Ostia. Juan Carlos Reina General Manager