Stayed here to celebrate my b'day in Rome.
John louis, the front house agent was excellent from checkin all the way through, he's and an asset to the hotel and I hope he's appreciated.
We had a few issues, mostly caused by our electric adapters, but he was attentive, superb and hands on in resolving our issues quickly. He also offered us a lovely bottle of wine as a courtesy.
I would stay here again. our room was fantastic.