Ratings based on 226 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
Recommended
for Everyone
by A verified traveler from London

Good location, but very disappointing

Posted Dec 29, 2016
The location is indeed the best part about this place. It is located right in front of pantheon, which is a great walking distance to major sites such as Trevi and Colosseum. However, I am not sure if I would recommend this hotel to my friends and family. Positives: When we arrived at the hotel, the room that we were first given did not have a good ventilation and the light was very deem as it was facing a wall of the next building. (The smell of the bathroom came straight into the room as a result of the poor ventilation.) Luckily, when we raised this issue, the staff gladly prepared another room and helped us move. Negatives: - On our last night, they did not clean our room and changed the sheets. There was nobody at the front desk to whom I could request to clean our room. - Breakfast is not served at the hotel but you get a voucher instead to use at a cafe across from the hotel. The staffs at the cafe were very rude. On our last day, they even lied to us that the bathroom was not working and refused to give us the key to the bathroom. Soon after, I saw a couple of people getting the keys and using the bathroom with no problem. I had to raise my voice with the staff to address this issue, and it totally ruined my trip. They should treat all customers equally and with respect, especially if they make money out of tourists who stay at this hotel and eat breakfast there. - Very limited breakfast option: only a small croissant, coffee and a fruit juice
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, Fabulous location!

Posted Dec 26, 2016
We loved the hotel, the only downside was, for an American, the air conditioning was not as cool as we are used to. But the location and friendliness of the staff can't be beat. We are going to stay there again next summer!
2 out of 5
by A verified traveler

Disappointing

Posted Dec 15, 2016
Overall, we had disappointing experience. This is more like AirBB room and not an hotel, and you can get better price in AirBB.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wellington, FL

Great value -Location and staff

Posted Nov 30, 2016
Victoria and Milad were gracious wonderful hosts and we will definitely be coming back to stay there to see them again :) We took our 2 young children and they were very accommodating and generous. The rooms had everything we needed and relatively good access for a double stroller.
5 out of 5
by A verified traveler

Excellent location and nice room

Posted Nov 9, 2016 on Hotels
My stay was excellent. Incredible location and a nice room. The breakfast was done with an excellent place next to it. Great way to start the day. Be aware that the showers are very narrow. It will be too narrow if you are on the girthy side.
3 out of 5
by A verified traveler

Rome stay

Posted Sep 9, 2016 on Hotels
The Hotel is situated in the plaza of the Pantheon which is why we chose it. The room was spacious however there were 2 extra single beds in the room in addition to our queen bed. The proprietor said this was a mistake and that they would be removed. This never happened during our 5 day stay. These extra beds took up much of our sitting space so we had to use them as chairs However we did not stay in the room much during the day. In addition the air conditioning was turned off between the hours of 11 PM and 8 AM during August when we stayed. The location and the overall room was satisfactory.
3 out of 5
by Faycal

This traveler left a rating score only Posted Aug 31, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 26, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2016 on Orbitz
You walk out of the hotel and its pantheon. A little hard to find initially. The staff has weird check in hours. So I recommend u communicate early. But great hotel !!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 30, 2016 on Hotels