Posted Sep 24, 2015
the hotel was pleasant, clean, comfortable. I wish it had lunch as well not only dinner. the lady at the reception by the name Valentina was extremely knowledgeable, helpful and pleasant it was a pleasure to meet her, especially after having to deal with Veronica. the lady at the reception by the name Veronica should not be in the position to deal with people, i had to call her 5 times from the cruiseship in order to get advice.
Comment from Hotel Management
Oct 5, 2015 by Marco, Hotel Management
We are really sorry about the misunderstanding occurred with our front office, we tried our best to satisfy your request.
As for air conditioning, fan speed and temperature can be easily adjusted with the control panel in every room.
Thank you for reviewing our hotel.