Ratings based on 284 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Georgia

Poor Customer Service

Posted Sep 19, 2016
My family and I stayed at this hotel at the recommendation of Princess Cruise Line. We were told it was a premiere hotel in the center of it all. Boy were they wrong. The hotel is located near the train station, so tons of sketchy people were walking around at all hours. We walked home from a restaurant at about 8pm and got to see the truth of the area. Homeless people were sleeping up and down the streets, and camped out directly across from the hotel. Also, the hotel sold us some city sightseeing tickets for a hop on/hop off bus. We were told that the bus ran every 10 minutes until 10pm at night every night. Imagine how upset we were when we stood outside on the corner waiting for the bus for over an hour and a half with about 8 other people who were also waiting. When we called the hotel to say we were stranded and that no bus had come, we were blown off. The young lady who answered told us "we only sell the tickets, we don't run the company." I felt that was the wrong attitude to have. At the very least, since we were guests of the hotel, they could have sent a shuttle for us, or at least offered to call the bus line, since they sold us the tickets. All in all, the hotel is mediocre, but topped with bad customer service, in a sketchy area, I would say DO NOT stay here.
4 out of 5
by A verified traveler

Nice for a night.

Posted Sep 18, 2016
Location: excellent location, 2 minute walk to the main train station.
good hotel for one night stay near the central train station. somewhat overpriced as the standard rate does not include breakfast, which is fairly standard at other hotels of the same quality/location.
4 out of 5
by A verified traveler from UK

Great hotel in an excellent location

Posted Sep 17, 2016
Hotel looks lovely from the outside and is located 2 mins from the main Termini station. Staff are friendly, and willing to help!
3 out of 5
by A verified traveler

Convinient location and very affordable

Posted Sep 13, 2016
This hotel is very close to Rome termini which is nice. It's a bit of a walk to all of the historic things but the price is right. It was very clean but our bed was extremely uncomfortable.
4 out of 5
by A verified traveler from milano

Posted Sep 6, 2016
Comodissimo per chi deve prendere il treno, personale del ristorante molto gentile e disponibile
5 out of 5
by A verified traveler from rome italy

Great hotel

Posted Sep 6, 2016
Everything was great. Only complaint is they put two mattresses together for the king size bed and they kept coming apart
4 out of 5
by A verified traveler from Glasgow, Scotland

Excellent location close to Termini train station

Posted Sep 3, 2016
Comfortable stay, bed was very comfortable and breakfast is excellent value for 3 euros per person.
5 out of 5
by A verified traveler from 日本

おすすめのホテルです。

Posted Aug 19, 2016
Pros: 部屋や水回りが綺麗でした。
Cons: ホテルは良いのにロビーが寂しい感じでした。
テルミ二駅が近いです。朝食も安いのに種類も沢山あって良かったです。お部屋もバストイレも綺麗でした。 駐車場があって便利です。
4 out of 5
by A verified traveler

Posted Aug 12, 2016
窓の前が大きな機械が置いてあった。 1階だったので部屋が暗かった。 朝食は3ユーロ/人の割には良かった。
5 out of 5
by A verified traveler

로마 테르미니와 정말가깝습니다

Posted Jul 29, 2016
교통이 정말편합니다. 객실도 매우깔끔하고 좋습니다. 4성급이라서 가격이 조금 부담되지만 그래도 무난합니다. 여기저기 많이 다니실 분이라면 테르미니 중심으로 돌아다니기에 적절합니다.