Nice Lobby...That is about it
Posted Aug 8, 2016
Staff was friendly at check in and the lobby is lavish and nice...Get to room after "upgrade" only to find our room is in a completely different building practically-it takes two elevators and a half flight of stairs to get there-once in the room the balcony is a JOKE, legitimately a concrete wall in front of your "view" so off putting and weird like you're in jail or something...the bed was TERRIBLE also like jail and supremely stiff and uncomfortable...bathroom was large (for Europe). The pool (if you can call it that) is another sick joke, filled with people standing up to their hips at best in water, it is about 10ft long and better suited for ducks not people...the only chez to lay down on are 50ft or more from the actual pool, staff on roof were very sassy and not helpful. Upon checkout, phone ceased to be functioning, no bel hop would come get our mass amounts of luggage, had to haul everything up the half stairs, long walk, and two elevators downstairs only to find a bill of $500+...and for what? Advice: have a room facing the front roundabout or don't stay here at all.