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Reviews of Caprice

3 out of 5
Caprice
Via Liguria, 38, Rome, Lazio

Reviews

8.0

Very Good

Rating 10 - Excellent. 146 out of 571 reviews" "
Rating 8 - Good. 298 out of 571 reviews" "
Rating 6 - Okay. 93 out of 571 reviews" "
Rating 4 - Poor. 23 out of 571 reviews" "
Rating 2 - Terrible. 11 out of 571 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was advertised as having both a bar and room service but has neither. Disappointing but not the end of the world.
Stayed 6 nights in Feb 2020
Response from Guest Relations on Feb 25, 2020
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. Our bar is available with room service from 7 am to 11 pm, we did not find any note about your request anonymous, in fact it is quite difficult to find one in your case. We hope to welcome you soon again. Best Regards Guest Relations

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel it’s self is actually very nice and modern and the staff were very polite all the time and were happy to help. The rooms were small but that didn’t matter to us and we would spend all of our time being out anyway. The room did get hot at night time and the air con wasn’t great but there is a massive window that you can open so we just had that and it was fine. We didn’t have breakfast as that’s not our thing so can’t comment on that. WiFi was good. Overall it was a nice stay
Stayed 3 nights in Jan 2020
Response from Enrico on Feb 2, 2020
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. We hope to welcome you soon again. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Guest Relations on Jan 19, 2020
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. We hope to welcome you soon again. Best Regards

10/10 Excellent

AFS, Toronto, ON, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- 4 mins walk to Pimlico underground station. Clean well maintained street. Nice clean, very well designed lobby and room. Room has all you might need on the trip, even kettle. Very glad I stayed here.
Stayed 4 nights in Dec 2019
Response from HC on Jan 5, 2020
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. We hope to welcome you soon again. Best Regards Guest Relations

8/10 Good

ahlam

Traveled with group
Liked: Cleanliness, staff & service
Very small rooms
Stayed 3 nights in Dec 2019
Response from Guest Relations on Jan 3, 2020
Dear Ahlam, thank you for leaving a review sharing the experience you had at our hotel. The spaciousness of the rooms is definitely not always large but this is the typical characteristic of the hotels in the historic center of Rome which are basically within ancient buildings structurally modified but fortunately it is appreciated the charm (this building was the Fontana Sisters' Roman atelier during the second half of the XX Century), if someone needs more spacious we suggest our Superior Room. We hope to welcome you soon again. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from HC on Dec 26, 2019
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. We hope to welcome you soon again. Best Regards Guest Relations

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great lobby and location, walking distance to everything, superb breakfast, modern rooms, incredible staff, clean and well run
Stayed 10 nights in Nov 2019
Response from HC on Nov 23, 2019
Dear Guest, Thank you for your nice words about Hotel Caprice. We are pleased to read from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, included our very central location. Hoping to see you again very soon in Rome, we send you our Best regards. Guest Relations

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine, room was fine, breakfast was good. Internet access was difficult at times
Stayed 4 nights in Oct 2019
Response from Guest Relations on Nov 2, 2019
Dear Guest, first of all thank you so much for the review. We are really glad you liked our hotel and that you appreciated our room and services. Thank you for telling us about the wifi slow speed, we will try to understand what happened and solve it, also it is available WIFI premium with an extra charge of 10 eur. Hoping to welcome you soon again. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN LOVELY STAFF AND BREAKFAST AND VERY HELPFULL
Stayed 7 nights in Oct 2019
Response from Guest Relations on Oct 27, 2019
Dear Guest, Thank you for your nice words about Hotel Caprice. We are pleased to read from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, included our very central location. Hoping to see you again very soon in Rome, we send you our Best regards.

10/10 Excellent

Matt

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing service. Staff is great and rooms are a good size.
Stayed 5 nights in Oct 2019
Response from fc on Oct 17, 2019
Thank you for your review, we are happy to know that your stay with us was pleasant. thanks again and greetings.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. Friendly staff at the front desk. Very helpful. Thanks
Stayed 1 night in Oct 2019
Response from fc on Oct 15, 2019
Thank you for appreciating our hotel, we are happy to know that you have enjoyed your stay, come back and visit us.

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities
Extremely small hotel/ rooms. The shower was really bad and had next to no pressure. Also the shower had no door and so water went all of over the bathroom when you used it. Not a great choice for breakfast. The hotel could do with updating and the beds were very uncomfortable. On the Monday morning building work across the road started at 2AM!!!!!! Wouldn’t recommend this hotel. Good location but note it is a 5 minute uphill walk from the TOP of he Spanish Steps.
Stayed 3 nights in Sep 2019
Response from FC on Oct 7, 2019
We are sorry that the hotel has not found your satisfaction, we will check the comfort of the beds, regarding the noise coming from the building in front of the hotel unfortunately we are not responsible, thank you for having found the time to leave a review and to be been our client. Best regards.

8/10 Good

Jordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, nice stay in Rome
The hotel was nice and clean. The staff were friendly and very helpful. The rooms were a bit small, but that is to be expected in Europe. The location was convenient to most restaurants and sights. Overall, great short stay in Rome. One note, the hotel is immediately next to a strip club, which may be bothersome to families. However, we didn’t hear anything during our stay so it wasn’t a concern for us.
Stayed 5 nights in Sep 2019
Response from Guest Relations on Oct 3, 2019
Dear Jordan, thank you for the review. We are really glad you liked our hotel and that you appreciated our services and the staff as well.. We are happy you enjoyed our 3 stars hotel in the famous Via Veneto area, known for being the favourite vip location during the "50's and 60's Dolce Vita Years". It’s still one of the most beautiful and luxurious area in Rome, embassies, shopping streets and important companies are here. We are sorry for being near a night bar but every city has some and sometimes are even in nicest area of the city. We had many families in the same period of your stay and enjoyed them stay. Thank you again for the compliments about our hotel services and staff. We will be very happy to welcome you soon again. Best Regards

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fit for purpose. Very friendly stafff. Clean.
Stayed 3 nights in Sep 2019
Response from fc on Oct 1, 2019
thanks for the positive review, we are happy that the Hotel has lived up to expectations.

8/10 Good

Pascuale

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019
Response from HC on Oct 2, 2019
Gentile Cliente, Grazie per la sua recensione positiva. Speriamo di accoglierla nuovamente presso l'Hotel Caprice, Cordiali Saluti A Presto Guest Relations

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from HC on Sep 18, 2019
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. We hope to welcome you soon again. Best Regards Guest Relations

10/10 Excellent

ToniC

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed. Clean. Friendly helpful staff.
Stayed 3 nights in Sep 2019
Response from Guest Relations on Sep 17, 2019
Dear Tonic, Thank you for your nice words about Hotel Caprice. We are pleased to read from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, included our very central location. Hoping to see you again very soon in Rome, we send you our Best regards.

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019
Response from HC on Sep 7, 2019
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. We hope to welcome you soon again. Best Regards Guest Relations

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always nice and friendly but they need to improve the air conditioning services
Stayed 8 nights in Aug 2019
Response from Guest Relations on Sep 3, 2019
Dear Guest, Thank you for your nice words about Hotel Caprice. We are pleased to hear from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, also the technician is available during the day to deal with the inconvenience that could happen accidentally. Hoping to see you again very soon in Rome, we send you our Best regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly great location. Limited breakfast selection but was fine nonetheless. Friendly kind staff. Nice clean hotel. Enjoyed our stay here. Would absolutely stay here again when we next visit Rome. Superb value for money.
Stayed 3 nights in Aug 2019
Response from Guest Relations on Sep 3, 2019
Dear Guest, Thank you for taking the time to leave feedback about Hotel Caprice. It was fantastic to read your kind comments about our location and décor. We are also delighted to know how much you enjoyed the genuine and caring service provided our staff. We are looking forward to welcoming you back to the hotel soon to create another memorable experience for you.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place Within Walking Distance
You can walk most anywhere in the city from here (if you are in good shape) it isn’t super fancy but it is clean and has everything you need. They even had a few English tv channels if you need to see the news. WiFi is available but a little spotty at times. It was a clean room with a small bathroom but no complaints. If you were very tall it may be hard to sit on the toilet. I am 6 feet and my knees nearly touched the wall.
Stayed 3 nights in Aug 2019
Response from HC on Aug 30, 2019
Dear Guest, Thank you for your nice words about Hotel Caprice. We are pleased to hear from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, included our very central location. Hoping to see you again very soon in Rome, we send you our Best regards. Guest Relations

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
its good price. if you want to stay in via benetton its the best price for the location
Stayed 1 night in Aug 2019
Response from HC on Aug 22, 2019
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. We hope to welcome you soon again. Best Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel for this price and safe area , near brogues museo and spanish steps
Stayed 1 night in Aug 2019
Response from HC on Aug 18, 2019
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. We hope to welcome you soon again. Best Regards Guest Relations

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to sleep and shower! Easy to get around and nice staff.
Stayed 3 nights in Aug 2019
Response from HC on Aug 11, 2019
Dear Guest, Thank you for your nice words about Hotel Caprice. We are pleased to hear from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, included our very central location. Hoping to see you again very soon in Rome, we send you our Best regards. Guest Relations

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is small - smaller than I thought. Their elevator is small with max 3 persons in it. It feels cramped. Hotel room is also small with no room to relax. Window is close and can not be open and effectively there is no window in the room. Corridor is also small.
Stayed 2 nights in Aug 2019
Response from Fabrizio on Aug 8, 2019
Dear Guest, The hotel is located in the historic center of the city, in an ancient noble palace, these buildings were not built with a lift, but this was done later in the reduced spaces that an ancient building can offer. These issues are common to almost all hotels in the central area of the city. Our rooms all have windows that can be opened, we don't have rooms without windows, if you had contacted the concierge we could have helped you. We thank you for the review, however, and hoping to have you as our guest again, we cordially greet you.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Perfect hotel for a long weekend break.
Stayed 3 nights in Aug 2019
Response from HC on Aug 6, 2019
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. We hope to welcome you soon again. Best Regards Guest Relations

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-positioned, clean property where the majority of the staff were helpful and polite. Good air-conditioning in rooms, although sadly, didn't have the benefit of a balcony. Limited selection of breakfast was available, but was adequate. Located near the Spanish steps with all the designer shops, great for shippers and sightseers alike. Would return again....
Stayed 3 nights in Jul 2019
Response from HC on Jul 27, 2019
Dear Guest, Thank you for your nice words about Hotel Caprice. We are pleased to hear from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, included our very central location. Hoping to see you again very soon in Rome, we send you our Best regards. Guest Relations

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a really nice hotel. We enjoyed staying there, staff was very helpful and I already answered this with your smiley faces.
Stayed 2 nights in Jul 2019
Response from HC on Jul 26, 2019
Dear Guest, Thank you for your nice words about Hotel Caprice. We are pleased to hear from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, included our very central location. Hoping to see you again very soon in Rome, we send you our Best regards. Guest Relations

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Better A/C condition to be mere conftoboble on other part its okay
Stayed 4 nights in Jul 2019
Response from Guest Relations on Jul 25, 2019
Dear Guest, Thank you for taking the time to share your feedback. Regarding the A/C (was interesting to know the room's number), we would like to inform that we have a daily technician that is checking all of them to give more satisfactory service. Thank you again for choosing us. Kind regards.

8/10 Good

C&A, Massachusetts

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location!! Within walking distance of all tourist attractions. Very friendly and helpful staff. Good breakfast, including coffee and Tea. We enjoyed our stay very much.
Stayed 3 nights in Jul 2019
Response from fc on Jul 16, 2019
Thanks for the positive review, we are happy that your stay at our hotel was pleasant, see you next time.

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great Location in walking distance to all main attractions in Rome. Modern style rooms and great accommodating staff. Breakfast room is a bit hot though....
Stayed 3 nights in Jul 2019
Response from fc on Jul 16, 2019
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. We hope to welcome you soon again. Best Regards

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
When we first checked in the staff wasn’t very friendly. We noticed that the room was extremely hot reported the problem and they said it was working without even checking the unit. After a second night I couldn’t stand it any longer and demanded someone check the AC unit in our room in comparison to others. The staff determined there was an issue but no technician. The only option we were given was a smalller unit then what was originally booked but has a working AC. Definitely a damper and the staff was not welcoming or friendly throughout the entire experience. Definitely wouldn’t recommend or return.
Stayed 4 nights in Jul 2019
Response from Guest Relations on Jul 10, 2019
Dear Guest, Since this is an anonymous feedback we don't know if it is a true one.... If it is possible to have more further information about your stay. As you can see about our Staff the score is high, because attention to detail and high quality comfort is all that we want to offer in order to make your stay unforgettable. Best Regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff were friendly and helpful. Room was comfortable and clean. The air conditioning was great in the room. Less than a 10minute walk to trevi fountain and Spanish steps. Great value for money. Would definitely recommend to others.
Stayed 3 nights in Jun 2019
Response from HC on Jun 21, 2019
Dear Guest, Thank you for your nice words about Hotel Caprice. We are pleased to hear from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, included our very central location. Hoping to see you again very soon in Rome, we send you our Best regards. Guest Relations

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was excellent Right near everything walking distance
Stayed 4 nights in Jun 2019
Response from HC on Jun 21, 2019
Dear Guest, Thank you for your nice words about Hotel Caprice. We are pleased to hear from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, included our very central location. Hoping to see you again very soon in Rome, we send you our Best regards. Guest Relations

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019
Response from HC on Jun 19, 2019
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. We hope to welcome you soon again. Best Regards Guest Relations

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Guest Relations on Jun 18, 2019
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. We hope to welcome you soon again. Best Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jun 2019
Response from Guest Relations on Jun 13, 2019
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. We hope to welcome you soon again. Best Regards

6/10 Okay

Verified traveler

Liked: Cleanliness
It was a good location. The main complaint I have is how loud the staff was So loud during the night. Slamming the elevator door and moving glasses around. Etc.
Stayed 6 nights in Jun 2019
Response from Guest Relations on Jun 13, 2019
Dear Guest, thank you for leaving a review sharing the experience you had at our hotel. About the staff in the night be advised that we only one person during the afternoon until 23:00 and Reception open 24H of course is always ready to satisfy all of the necessities or preferences of our customers. We hope to welcome you soon again. Best Regards

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and very central to everything, 10 minute walk from the Trevi fountain, 10 minute walk from the Spanish steps. Lots of restaurants and bars around the area.
Stayed 4 nights in May 2019
Response from HC on Jun 1, 2019
Dear Guest, Thank you for your nice words about Hotel Caprice. We are pleased to hear from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, included our very central location. Hoping to see you again very soon in Rome, we send you our Best regards. Guest Relations

8/10 Good

Ashlin, Durban, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Guest Relations on May 27, 2019
Dear Ashlin, thank you for leaving a review sharing the experience you had at our hotel. We hope to welcome you soon again. Best Regards

6/10 Okay

Parastoo

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is next to a strip joint!
Stayed 2 nights in May 2019
Response from Guest Relations on Jun 13, 2019
Dear Parastoo, Thank you for taking the time to share your feedback. Our 3 stars hotel is located in the famous Via Veneto area, known for being the favourite vip location during the "50's and 60's Dolce Vita Years". Is still one of the most beautiful and luxurious area in Rome, embassies, shopping streets and important companies are here. We are sorry for being near a lap dance bar, but every city has some and sometimes are even in nicest area of the city, we had many families in the same period of your stay and enjoyed them stay. We are looking forward to welcoming you back to the hotel soon to create another memorable experience for you. Sincerely

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to all major sights, quiet at night. Staff reasonably friendly, always someone available at reception
Stayed 3 nights in May 2019
Response from Guest Relations on May 14, 2019
Dear Guest, Thank you for your nice words about Hotel Caprice. We are pleased to hear from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, included our very central location. Hoping to see you again very soon in Rome, we send you our Best regards.

10/10 Excellent

Philip, Wigan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in an excellent location. 5 minutes to Spanish steps, 10 minutes to Trevi. 20 minutes to Vatican & coliseum. Great restaurants & bars.
Stayed 4 nights in May 2019
Response from Guest Relations on May 8, 2019
Dear Philip, Thank you for your nice words about Hotel Caprice. We are pleased to hear from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, included our very central location. Hoping to see you again very soon in Rome, we send you our Best regards.

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff. The rooms are really clean and fresh. The beds are really comfortable,
Stayed 3 nights in Apr 2019
Response from Guest RElations on Apr 28, 2019
Dear Guest, Thank you very much for taking the time to review your stay at Hotel Caprice and we are delighted to hear you enjoyed our convenient location, our rooms and above all our staff. We do very much look forward to welcoming you again soon. Kind regards,

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019
Response from FC on Apr 26, 2019
Dear guest thank you for your evaluation.

6/10 Okay

Michelle, Atlanta

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was helpful, but the room was always too warm since the ac didn't work. The tv only worked half the time.
Stayed 5 nights in Apr 2019
Response from HC on Apr 18, 2019
Dear Guest, Thank you for your words about Hotel Caprice. We are sorry about the clime in the room but air conditioned system will be on in the prox days following the change of the external temperatures. We are pleased to hear from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, included our very central location. Hoping to see you again very soon in Rome, we send you our Best regards. Guest Relations

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location. Friendly helpful staff. Had a great stay here. Breakfast was the only slight downside but that is purely down to me being a full english breakfast man. It was continental as you would expect so we had to go out each day for a cooked breakfast (not that easy to find in Rome). Overall would definitely recommend staying here.
Stayed 3 nights in Apr 2019
Response from HC on Apr 18, 2019
Dear Guest, Thank you for your nice words about Hotel Caprice. We are pleased to hear from you that your stay was enjoyable and that you have appreciated the service and professionality provided by our staff, included our very central location. Hoping to see you again very soon in Rome, we send you our Best regards. Guest Relations

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for two nights with my 8 year old daughter. The hotel is situated just off Via Venato in a very nice part of Rome and centrally locates. It is only a short walk to the top of the Spanish Steps. The room was lovely and clean and tastefully furnished and the bathroom was very nice too. The Reception staff were friendly and professional. The ladies at breakfast were exceptional, very kind and friendly. My daughter has a peanut allergy and they spent time finding written information on all the food with allergens listed. They also did not charge for her breakfast. I would like to thank them for their amazing hard work and kindness to us. The breakfast was a buffet style with toast, fruit, cereal, coffee, fruit juice, yoghurt and pastries as well as cheese and salami. I felt it was good value for 7 Euro. Right next door to the property is a lap dancing club. It is quite discreet and I didn’t see or hear anything untoward. I would recommend this hotel.
Stayed 2 nights in Apr 2019
Response from HC on Apr 17, 2019
Dear Guest,thank you vry much for your positive review, we will be happy to welcome you again, thanks again and best regards.

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Property is reasonably close to landmarks. Area is not the best.
Stayed 3 nights in Mar 2019
Response from HC on Apr 13, 2019
Dear Guest, thank you for the review. We are sorry to read that you didn’t enjoyed our 3 stars hotel in the famous Via Veneto area, known for being the favourite vip location during the "50's and 60's Dolce Vita Years". It’s still one of the most beautiful and luxurious area in Rome, embassies, shopping streets and important companies are here. We will be very happy to welcome you soon again. Best Regards Guest Relations

8/10 Good

Fran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. On bus routes to the city's sights. Easy to walk to the gardens of the Villa Borghese & the Spanish Steps. The Trevi Fountain & the Pantheon were a pleasant walk away too. Very quiet location. Breakfast was good value. The PC for guest use in the lobby was badly configured & we couldn't use it to print our boarding cards. (However, reception staff assisted using email.)
Stayed 3 nights in Mar 2019
Response from Guest Relations on Apr 8, 2019
Dear Fran, Thank you for taking the time to leave feedback about Hotel Caprice. It was fantastic to read your kind comments about our location and décor. We are also delighted to know how much you enjoyed the genuine and caring service provided our staff. We are looking forward to welcoming you back to the hotel soon to create another memorable experience for you. Kind regards.