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Reviews of Cardinal Hotel St Peter Rome

4 out of 5
Cardinal Hotel St Peter Rome
Via L. Dehon, 71, Rome, Lazio

Reviews

7.6

Good

Rating 10 - Excellent. 164 out of 762 reviews" "
Rating 8 - Good. 327 out of 762 reviews" "
Rating 6 - Okay. 179 out of 762 reviews" "
Rating 4 - Poor. 68 out of 762 reviews" "
Rating 2 - Terrible. 24 out of 762 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel to stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of 4 from Canada... beautiful, spacious, modern rooms. A lovely pool. Excellent air conditioning which was appreciated in the middle of summer! Very comfortable beds/bedding! Had wonderful live evening entertainment in their patio restaurant but the food wasn't up to par so, recommend eating off the property. All the front desk staff were very pleasant with excellent English which was helpful for getting assistance with directions, etc. Would stay here again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Krzystyna

Traveled with family
Perfect for family. Pool was needed during the heat wave of 2023. Rooftop bar looking over to St. Peter’s was class. Loved our stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jena

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great property just a little far away from shops and restaurants.
Stayed 1 night in Jun 2023

6/10 Okay

Tommaso, ST-Leonard

Stayed 1 night in Jun 2023

8/10 Good

Arfa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything including the breakfast spread was amazing hotel staff was truly exceptional and very helpful and informative...
Stayed 3 nights in Jun 2023

8/10 Good

david

Liked: Room comfort
Stayed 1 night in Mar 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Nice hotel lovely rooms. Mine was in need of some TLC (the bathroom had a damaged extractor fan switch). Only one English TV channel. Breakfast, plenty of choice of sweet, cereals, bread, fruit and savoury items. Dinner menu is small but great choice and not rushed. Cab service from the hotel was totally unexpected a "Black Car" an E Class Mercedes, smooth drive back to Fiumicino.
Stayed 5 nights in Mar 2023

2/10 Terrible

Kristin

Impossible to communicate with this property. I tried to email, message through their number on their site, and use Expedia- no response.
Stayed 1 night in Oct 2022

10/10 Excellent

Annmarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022

8/10 Good

Andy

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2022

4/10 Poor

John

Traveled with family
Disliked: Staff & service, amenities
Rooms are small, pool hours during summer are short. When people return from a hot day of exploring they cannot use pool. Staff at pool not friendly at all.
Stayed 8 nights in Jul 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Good hotel, Good localisation but needs to be renovated
Stayed 4 nights in Jul 2022

4/10 Poor

Michelle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in and services at the front desk really good. Bus station close and other stores. Really good service to go back to the airport. however very old hotel. Need updates and repair. Breakfast not really good.
Stayed 2 nights in Jun 2022

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
MOULD
Our room was full of mould and had a permanent damp smell. Mould was in the room and in the bathroom. No ventilation, did not feel well being in this room. Would not recommend.
Stayed 3 nights in May 2022

6/10 Okay

Susan

Business traveler
Hotel staff went out of their way to not let me check in until 3 pm even though one staff member made it clear my room was being cleaned and ready two hours earlier. Lots of noise from the hallways could be heard in my room and I had ants in my room… definitely wouldn’t stay there again by choice!
Stayed 4 nights in May 2022

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

2/10 Terrible

Marcos

Disliked: Staff & service, property conditions & facilities
Terrible from the beginning.
Stayed 3 nights in Apr 2022

4/10 Poor

CLAUDIA

Traveled with family
Disliked: Cleanliness, property conditions & facilities
La habitación que nos toco, estaba en condiciones que no representan el precio a pagar: las paredes sucias y manchadas. la alfombra no les recomiendo caminar descalzo en ella. Había hormigas en la habitación, especialmente en el baño, el baño tenia un sistema de calefacción para secar las toallas que no dejaba de funcionar lo que hacia que la habitación estuviese demasiado caliente, tuvimos que dormir con la puerta del balcón entre abierta para que se refrescara la habitación ( y digo que la puerta estaba entre abierta ya que la habitación estaba tan pequeña que la puerta no daba para abrirla completa, no era puerta corrediza.) como era comienzo del mes de Abril tenían bloqueado el uso de aire acondicionado. En nuestra estadía pagamos para incluir el desayuno. La verdad ir a Italia y tener un desayuno americano, no tiene sentido, por suerte el hotel no esta ubicado en la zona turística de Roma aunque esta como a 15 min caminando del Vaticano y alrededor del hotel hay muchos lugares donde puedes comer la autentica comida italiana a un precio razonable mejor que el del hotel.
Stayed 4 nights in Apr 2022

8/10 Good

Khachik

Stayed 3 nights in Apr 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no electric kettle in the room at arrival but was provided after request. Unfortunately there was no A/C facility in the room and has no ceiling fan either which was not comfortable on such hot days. Otherwise everything was good.
Stayed 4 nights in Mar 2022

8/10 Good

Meredith

Traveled with group
Liked: Staff & service, property conditions & facilities
All the staff were amazing, so helpful and friendly always trying to help, beakfast had a nice selection of cake, but the restaurant in the evening was quite expensive, but our food wasn’t actually very edible, but rooms were big and it looked lovely as we came in
Stayed 3 nights in Mar 2022

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Excellent
Stayed 1 night in Feb 2022

6/10 Okay

Brandon

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay parking with trailer was ideal
Great stay. I had dog and trailer and hard to find place good for both.
Stayed 1 night in Sep 2020

4/10 Poor

Minks, London

Traveled with family
Liked: Cleanliness
There are rooms facing the courtyard eating area with mirrored glass so people can't see inside. However we were not told this and felt uncomfortable. They changed rooms to one above where bins were collected at 5am. They we were moved to another room... in front of the swimming pool, no privacy and lots of noise. No one tells you of these things! Check wha tyou are getting. Breakfast food OK, we spent a lot of time out of here touring Rome.
Stayed 5 nights in Aug 2019

2/10 Terrible

Olga, Ottawa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was non functional. Air conditioner did not stop working bringing room temperature to the dangerous level. Toilet did not flush. Personnel were arrogant and careless. Surprisingly unpleasant experience. Look for room somewhere else. It’s way too expensive for nothing.
Stayed 4 nights in Aug 2020

6/10 Okay

Verified traveler

Furniture was old, need renovation. Ladies at reception was friendly but Two gentlemen at reception were always nervous, and not friendly. Would not go again.
Stayed 3 nights in Jan 2020

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Italia
Staff was very friendly and willing to help. Loved the shuttle service.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was extremely helpful, rooftop bar, pool and balcony were great. Restaurant wasn't great for dinner -- price, food and staff. Location was pretty inconvenient -- needed to take taxis to/from everything.
Stayed 3 nights in Oct 2019

10/10 Excellent

Joel E

Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, amenities
Even though each room has a thermostat, the front desk actually controls the temperature in each room. They seem to randomly change it and don’t react well to a request to adjust the setting. I had stayed here twice in one trip with time in between. My room was hot during my second stay and I asked for it to be adjusted. The guy tried in his computer and said it was done. I happen to know from my stay earlier in the week that the only computer controlling the HVAC is at the other end of the counter and you have to get up to make the change. Our friends (in a group of 8 - 4 rooms) all had similar problems. Other than that, it’s a pretty nice property in a good location. Prepare to sweat while you sleep or freeze to death though.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Tricia

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
We are not totally happy with our stay. Some of the staff are friendly and some are outright rude. A lot of the fixtures in the bathroom were ill fitted and loose. Kettle does not work properly and some of the sockets don't work either. It is not sound proofed and it is very noisy. Way overpriced and does not deserve 4 stars.
Stayed 3 nights in Sep 2019
Response from Cardinal Hotel St Peter on Oct 2, 2019
Dear Tricia , First of all we would like to thank you for taking your time to share with us your recent experience at the Cardinal Hotel St. Peter. We deeply regret to read that your experience here at Cardinal Hotel was disappointing, we always work hard to try to meet and exceed our guests’ expectations and we will continue focusing on this goal. We will definitely take your precious notes into consideration while planning works. Your report is very important for us to check what really happened and to take the appropriate measures to avoid it for the future. We hope to see you again at Cardinal Hotel St. Peter. Best Regards, Guest Relations-Cardinal Hotel St. Peter

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good location, slightly dated in parts but immaculately clean with great facilities. Good value for money.
Stayed 3 nights in Aug 2019
Response from Guest Relation-Cardinal Hotel St. Peter on Oct 16, 2019
Dear Jennifer, Firstly we want to thank you to choose the Cardinal Hotel St. Peter for your stay in Rome. It is a pleasure to read that you enjoyed your stay in our property, the accommodation and the service provided. Thank you also for your good review to our staff team, we will certainly share your feedback with them. We look forward to having again as our guest in the future. Best regards,

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Not a 4 star quality hotel. No kettle in the room even basic budget hotels have a kettle to make a drink. Disappointing that the pool closes early after being out through the day it would be good to be able to go into the pool later. Bad food menu only 1 vegetarian option. wouldn’t recommend this hotel.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to center just one bus to take and 10 min on it. Staff very helpfull provided maps and what buses to take.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely pool and area to cool off in on hot days. Overall comfortable and enjoyable. Location makes a taxi ride a requirement to get to a number of key central Rome sites
Stayed 3 nights in Jul 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jun 2019

8/10 Good

Antonio

Liked: Staff & service, property conditions & facilities, room comfort
Great place to stay. 1 bus ride to downtown. Pool was decent breakfast was pretty good except the expresso. Not too much around the neighborhood but fairly easy to get downtown in 15-20 min. Did find a couple of bugs in the room also.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If traveling in Summer, the pool is worth it's weight in gold. It was clean and well maintained. The staff were all extremely friendly and helpful. We stayed in a Superior room with balcony. The room was comfortable with a good firm mattress. The bathroom was excellent. The ample balcony was delicious at night and necessary for a good cell signal. I advise not to eat in the restaurant. The neighborhood was perfect. Plenty of shops and restaurants with normal working class prices. Taxi rides to almost anywhere in the city are between 10 and 15 euros. This is not a four star hotel as it is a bit worn but is an excellent value.
Stayed 13 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast served free at the hotel but we were told that our breakfast were not included. They will charge 15$/person. The policy was not clear.
Stayed 9 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities
The hotel is located in the outskirts of Rome and 15 -30 minutes by taxi depending on the traffic.If you are just looking for a comfortable bed to sleep on with good airconditioning and a bathroom and a toilet this place would do. But if you're like me who would like to have the small comfort of having a cup of tea in the room after you wake up or in the afternoon this is not the place for you. And there is no way you could get even a snack after 2.30 in the afternoon till early evening as the restaurant isn't open and the bar only serves liquor that is only if you are lucky enough to find the barman. The same dilemma after 9.30pm. Despite our pleas for a kettle we were rudly dismissed as we were in a standard room and not a superior room. My offer to pay and upgrade to a superior room was also not successful apparently because no rooms were available. Interestingly a kettle with teapot and mugs arrived instantly after I related my experience to our tour group director. In summary an ok hotel but poorly managed.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 6 nights in Jun 2019