Ratings based on 466 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2017
Great experience. The hotel is clean. The pool is nice and big. The breakfast was great but a little pricey.
4 out of 5
Recommended
for Everyone
by A verified traveler

excellent pool and good location

Posted Jul 24, 2017
Pros: nothing to dislike
Cons: prices?
Location: Good location although nothing much outside the hotel. 40min walk to Rome Vatican although the shuttle bus is really go
Rome is a beautiful place but stay on the track of the tourists a=or there maybe certain parts which aren't so pleasing on the eye.
Comment from Hotel Management
Jul 24, 2017 by Dgrilli, Hotel Management
Thank you for your feedback following your recent stay with us. We are very happy to read that you found out hotel a great place to stay and that we met your expectations. Regarding the prices I wish to highlight that costs are comparable to all Hotel & Restaurants in Rome and Continental Europe of the same level. It is our goal to consistently provide customer satisfaction and your comments are very important to us. We hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome. With kind regards, Davide Grilli, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston TX

Good hotel within driving distance of all major si

Posted Jul 22, 2017
Nice hotel, if a bit on the pricey side but overall good.
Comment from Hotel Management
Jul 24, 2017 by Dgrilli, Hotel Management
Dear Jorge, Thank you for your 5-star review and to have chosen for Crowne Plaza Rome St. Peter’s. We are glad to know that overall we met your expectations and that you loved our property. Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future. With Kind regards, Davide Grilli, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sheffield, UK

Perfect hotel for trip to Rome

Posted Jul 14, 2017
Pros: Food excellent, great selection. Evening meals were delicious. Room very clean, comfy beds and for us the courtesy coaches were brilliant.
Location: There are a few café's, deli restaurant and ice cream parlour within about 10 minute walk of the hotel. The bus stop is outside the hotel.
Spent 6 nights in Rome at this hotel, great selection at breakfast, great pool and never a problem to get a lounger. Friendly staff. Room cleaned everyday with tea/coffee and water topped up. Shuttle mini bus/coach provided by the hotel to the airport and centre of Rome were brilliant, a lot cheaper than taxi and on par with the bus. We sunbathed during the morning and then caught the 16.15 hotel coach into Rome centre catching the return coach at 21.15 allowing plenty of time to see the sights with temperatures a little cooler and not so busy. You can catch the bus as the hotel provide the bus tickets and the bus stops just outside the hotel this is the same price as the hotel shuttle 1.50 euros. The food was excellent in the restaurant we ate there 3 nights the staff were very friendly. The pool side food is again very good and large portions so we shared meals. The location is out of the centre but the hotel courtesy coaches solve that problem. Felt like we had a proper holiday being able to relax and sunbathe and then sightsee later in the day. Would definitely stay at this hotel again.
Comment from Hotel Management
Jul 17, 2017 by Dgrilli, Hotel Management
Dear Angie, Thank you for your 5-star review and to have chosen for Crowne Plaza Rome St. Peter’s. I am delighted to read such a gleaming report of our Hotel, facilities, location, breakfast and staff. I have shared your review with my whole team we are very much grateful for your compliments. Your advice and suggestions will be of great help for future guests in order to get more familiar with Hotel & connections. It is our goal to consistently provide customer satisfaction and your comments are very important to us. We hope you will join us again in the near future for more of our great service that we pride ourselves in delivering to our guests. With best regards, Davide Grilli, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Nice hotel with a grlittle at pool

Posted Jul 11, 2017
The hotel was nice and had a great pool and an excellent breakfast. The wi-fi worked great and there was free parking included. The only negative was it was a little far from the sites in central Rome. There was a shuttle for a small fee but the hours and drop off locations were not convenient for us. We used the subway, but it was a 20 minute walk, or took cabs which cost between 10 and 20 Euro depending where we were going. Overall it was a good hotel that we would recommend to families.
Comment from Hotel Management
Jul 12, 2017 by Dgrilli, Hotel Management
Dear Melissa, Thank you for your feedback following your recent stay with us. We are very happy to read that you loved our breakfast, great pool and that you had a comfortable stay. Regarding the location allow me to put on record that the Hotel offers a regular shuttle bus (1,50€ one way, 3€ return), greatly appreciated from all our guest staying with us. The bus runs on a regular basis to Vatican Museum & St. Peter's Basilica (nearest underground Ottaviano) in the morning (9-10-11-12) and to the heart of the city center (Trastevere) in the afternoon (16-17-19-20-21) and evening. Moreover 2 different public busses are available just at the doorstep of the hotel to reach downtown which is only 3 km far from our Hotel), or reach the nearest metro station and in 20 minutes discover all the main attractions in the heart of Rome. In addition Taxis are always readily available (taxi stand on site in our car park) and cost only 12 euros to get in to the city center. The Crowne Plaza Rome-St. Peter’s is an urban resort featuring facilities that of course you won’t be able to find in a more central location such as gardens, 25m length swimming pool, pool bar, Spa, tennis courts, large comfortable bedrooms and extensive free parking facilities. It was a pleasure having you stay with us and we look forward to welcoming you back in future. With best regards, Davide Grilli, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Aviemore,UK

Posted Jul 9, 2017
A wee bit away from the centre but shuttle bus and local Rom busses are great. Not a place to go walking from as a great lack of pavements.
Comment from Hotel Management
Jul 10, 2017 by GM, Hotel Management
Dear Gavin Thank you for your review and to have chosen for Crowne Plaza Rome St. Peter’s! I am glad to read that overall we met your expectations. It is our goal to consistently provide customer satisfaction and your comments are very important to us. Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future. With best regards, Davide Grilli, General Manager
1 out of 5
by A verified traveler from uk

Most of the hotel was very dated

Posted Jul 7, 2017
The pool bar staff manger was varey rude put me off going back.the spa was nice it takes 20/30 min to get thou the traffic to get to the city there was a new hotel near the Trevi fountain called Harry's simailar money I would go there next time very good location .
Comment from Hotel Management
Jul 10, 2017 by GM, Hotel Management
Dear EV Thank you for your comments, in which you drew our attention to your experience while guest at the Crowne Plaza Rome St. Peter's! We are of course very disheartened that your stay was not as positive as the ones of other guests who reported their comments on this site. We know that every stay experience is different and we always take seriously any feedback. I have forwarded your comments to our Restaurant Mnager. We know they share the vision of providing the best guest experience possible and we are confident they will take the necessary steps to continue to improve their quality and service. We are also sorry to read that you missed completely to mention the last renovation and refurbishment in a new contemporary style of the lobby, reception, restaurant, relaxing area and the bar (we have already refurbished many bathrooms and they look fabulous). Once again we apologize if your stay di not live up to expectations and we do hope to have the opportunity to welcome you back to our Crowne Plaza in the future and to restore your faith in the hotel and us. With kind regards. Davide Grilli, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Monterrey

Comfortable but far for everything

Posted Jul 6, 2017
Very nice and comfortable hotel. The only con is that it will take you more than 30 minutes to be at the city center.
Comment from Hotel Management
Jul 7, 2017 by GM, Hotel Management
Dear Mexican family Thank you so much for your review and for your good comment about our hotel. Although the hotel is slightly out of town it is easy to get to the city centre, using our shuttle service or public buses. I hope we will have another opportunity to welcome you back to the hotel in the near future. Kind regards, Davide Grilli General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel with friendly and helpful staff

Posted Jul 1, 2017
Hotel was lovely, staff were so friendly and helpful. Would definitely stay here again.
Comment from Hotel Management
Jul 3, 2017 by GM, Hotel Management
Dear Anonymous Thank you for your review and to have chosen our Crowne Plaza Rome-St. Peter’s, away from the bustle and hustle. We appreciate the fact that you had a very comfortable stay with us and that we met your expectation. I have passed on your kind words to all the team here at the hotel. Your advice and suggestions will be of great help for future guests in order to get more familiar with location, connections and our facilities. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work. We look forward to welcoming you back on your next visit. With best regards Davide Grilli, General Manager
5 out of 5
Recommended
for Families
by A verified traveler from Norfolk, England

Lovely hotel, very clean, good breakfast,

Posted Jun 9, 2017
Pros: Everything except for the food and drink prices
Cons: Heat the pool? Reduce drink & food prices so affordable and not get ripped off.
Location: Location a bit far out of from centre of Rome to walk but shuttle bus ran regular trips for 1.5 euros
Plus - Nice hotel. Very clean, nice pool (but a bit cold), friendly staff, nice rooms, well presented gardens, good shuttle bus to Rome centre. Good breakfast. Good restaurant next door. Negative - food and drinks far too expensive for the average family (Ok for business guests). Didn't eat or drink in hotel because of this as went next door for half the price and really good Italian food. Hotel prices - Ice creams 4 euros. Bottle of bud 8 euros.
Comment from Hotel Management
Jun 9, 2017 by Dgrilli, Hotel Management
Dear Dean, Thank you for your feedback following your recent stay with us. We are very happy to read that you loved our hotel, cleanliness and breakfast. Regarding the prices of the food I wish to highlight that costs are comparable to all Bar & Restaurants in Rome and Continental Europe of the same level. It is our goal to consistently provide customer satisfaction and your comments are very important to us. We hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome. With kind regards, Davide Grilli, General Manager