Ratings based on 382 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from laval, quebec

Good Hotel

Posted Jul 25, 2016
Would need a design refreshment in the rooms and new carpets all around.
Comment from Hotel Management
Jul 25, 2016 by grilli@hotel-invest.com, Hotel Management
Thank you for your review, in which you drew my attention to your experience while guest at Crowne Plaza Rome-St. Peter's! We are very happy to know that you found our Hotel good and that we met your expectations. On the other hand we are sorry to read that you missed completely to mention the last renovation and refurbishment in a new contemporary style of the lobby, reception, restaurant, relaxing area and the bar (we have already refurbished some bathroom and they look fabulous). It was a pleasure having you stay with us and we look forward to welcoming you back in future. With best regards, Davide Grilli, General Manager
4 out of 5
by A verified traveler from UK

Very pleasant hotel in lovely grounds

Posted Jun 16, 2016
Pros: The Hotel is set in a very tranquil place and offers a pool for guests. Room was always spotless wand wifi was good.
Cons: Some parts of the Hotel could do wiyh being refreshed, but this was not a problem.
Location: The Hotel is a fair way out of the centre, however you can purchase a 1.5 euro ticket from reception, get the bus from just outside to the nearest Met
Rooms were lovely. We had a private balcony with a view of the grounds. Reception staff were very helpful. The Hotel is a fair way out of the centre, however you can purchase a 1.5 euro ticket from reception, get the bus from just outside to the nearest Metro and, still using the ticket, take the metro to where you want to go. The Hotel also offers a shuttle service. If you are a night owl you may need a cab back - cost 20 euro.
Comment from Hotel Management
Jun 19, 2016 by grilli@hotel-invest.com, Hotel Management
Dear Berni , Thank you for your review, in which you drew my attention to your experience while guest at Crowne Plaza St. Peter's located away from the hustle and bustle Rome. We are very happy to know that you loved our hotel in lovely grounds. As you mentioned the Crowne Plaza Rome-St. Peter’s is an urban resort featuring facilities that of course you won’t be able to find in a more central location such as gardens, 25m length swimming pool, pool bar, Spa, tennis courts, large comfortable bedrooms and extensive free parking facilities. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work. It was a pleasure having you stay with us and we look forward to welcoming you back in future. With best regards, Davide Grilli, General Manager
4 out of 5
by A verified traveler from Cardiff Wales

Accessible

Posted Jun 8, 2016
Pros: It has a swimming pool & accessible
Cons: The room should be a it more spacious especially the family room where we stayed.
Location: It's an excellent location, near to Vatican. My only complaint is there's no local shop nearby where we can get basic essentials.
We had an excellent time. The hotel is very accessible as it is near to all the places we want to visit. The restaurant staff are very accommodating & cheerful. We love every minute of it. It is a family friendly hotel & I will recommend it to all my friends.
Comment from Hotel Management
Jun 9, 2016 by grilli@hotel-invest.com, Hotel Management
Dear Carol, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Regarding the space of the family room allow me to explain that the hotel offers twin room with 2 beds(size of each bed 145cmX200cm), Double room with King bed (size 200X200cm). Furthermore interconnecting rooms are available if you wish to enjoy more comfort during your stay. Every room is very large (25sqm) compare to the size in Europe. By reading your review we see that you didn’t’ find shops, restaurants (Arturo just at the doorstep of our Hotel) , bars, cafes and supermarket available in a small village 300 meters on our left hand side. Once again, I appreciate you taking the time to share your comments with us and I hope to see you at Crowne Plaza Rome St. Peters again in the future. With kind regards, Davide Grilli, General Manager
4 out of 5
by A verified traveler from Philly

Nice hotel close to St Peters

Posted May 13, 2016
Great location great breakfast nice pool to relax rooms were clean and well outfitted Enjoyed our down time at the Piano Bar
Comment from Hotel Management
May 13, 2016 by grilli@hotel-invest.com, Hotel Management
Dear Jaycee, Thank you for your review following your stay with us. We are glad to know that you found the hotel nice and read appreciation about the location, comfort of the room, great breakfast, piano, etc. Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future. With Best regards, Davide Grilli, General Manager
5 out of 5
by Nella

Posted May 2, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Davide Grilli, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Davide Grilli, General Manager
5 out of 5
by Joe from USA

Runner's Paradise.

Posted Apr 28, 2016 on Hotels
Location is far enough from downtown to be quiet, but close enough to get there quickly by bus, shuttle, or taxi. Rooms are large. Hotel is close to a great park for running or walking. Great pool in summer for swimming laps.
Comment from Hotel Management
Jul 2, 2016 by Davide Grilli, Hotel Management
Dear Joe, Thank you for your positive feedback and to have chosen the Crowne Plaza Rome St. Peter for your stay in Rome! I am delighted to read such a nice report about our Hotel, location, comfort and facilities. As you mentioned, at our Crowne Plaza Rome- St. Peter’s we provide ways for our guests to stay energized and balanced to perform at their best. Running station near our lobby with running maps, Fitness Centre and Spa, so our guests can maintain their fitness routines. Your advice and suggestions will be of great help for future guests in order to get more familiar with location and connections. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from experienced and valued guests like yourself, enables us to keep up the good work. I hope you will join us again in the near future for more of our excellent service that we pride ourselves in delivering to our guests. With warmest regards, Davide Grilli, General Manager
5 out of 5
by A verified traveler from Arizona

A little distance away but WELL worth it!!

Posted Apr 19, 2016
This hotel was good from the time we arrived a bit before check-in time till we checked out before breakfast was served. Good staff who went out of their way for us. Both restaurants had excellent food and service. Be sure to get their breakfast. It's a real deal. Looked like Sunday buffet each day. They even fixed us a boxed breakfast since we had to leave at 4 am.
Comment from Hotel Management
Apr 20, 2016 by grilli@hotel-invest.com, Hotel Management
Dear Jo, Thank you for your 5-star review and to have chosen the Crowne Plaza Rome-St. Peter’s! I am delighted to read such a gleaming report of our Hotel, facilities, food and staff. I have shared your review with my whole team. We are very much grateful for your compliments! It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work. It was a pleasure having you stay with us and we look forward to welcoming you back in future. With best regards, Davide Grilli, General Manager
5 out of 5
by A verified traveler from Romford, Essex

Very nice and clean hotel. Food very good

Posted Apr 9, 2016
Staff were very nice and very helpful. Had a bottle of Prosceco left in my room on my birthday which was a very pleasant surprise. When we ask for assistance they were there very sharply.
Comment from Hotel Management
Apr 10, 2016 by grilli@hotel-invest.com, Hotel Management
Dear Winonna, Thank you for choosing the Crowne Plaza Rome St. Peter’s. I’m very glad to know that you loved the complimentary bottle of prosecco delivered in your room to celebrate your birthday and learn your appreciation about the facilities of our hotel, helpful staff. I have shared your review with my whole team . We are very much grateful for your compliments. It is our goal to consistently provide customer satisfaction and your comments are very important to us. We very much hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome! With best regards, Davide Grilli, General Manager
5 out of 5
by ALEJANDRO from Buenos Aires

Safe choice, recommendable

Posted Apr 7, 2016 on Hotels
Nice hotel, good choice if you wish to avoid the crowded areas downtown Rome but still have a short conmute time to St Peter`s zone. Good cost/quality ratio. Recommendable for both business travellers or family groups.
Comment from Hotel Management
Jun 11, 2016 by Davide Grilli, Hotel Management
Dear ALEJANDRO, Thank you for your 5-star review and to have chosen for Crowne Plaza Rome St. Peter’s! I am delighted to read such a gleaming report of our Hotel, facilities, good value for money. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work. It was a pleasure having you stay with us and we look forward to welcoming you back in future. With best regards, Davide Grilli, General Manager
5 out of 5
by A from Broadstone

Very comfortable hotel - recommended

Posted Apr 4, 2016 on Hotels
Very nice hotel with very attentive, friendly staff. Great bus service into town. Nice food. Only moan was bar prices were very high.
Comment from Hotel Management
Jun 11, 2016 by GM, Hotel Management
Dear A , Thank you for your feedback following your recent stay with us. We are very happy to read that you found out hotel comfortable and nice, with friendly staff and great services. Regarding the prices of the bar I wish to highlight that costs are comparable to all Bar & Restaurants in Rome and Continental Europe of the same level. It is our goal to consistently provide customer satisfaction and your comments are very important to us. We hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome. With kind regards, Davide Grilli, General Manager