Clean hotel, great full breakfast buffet
Posted Jul 26, 2016
Great room, very spacious and clean with a balcony, shower and a jetted tub. Staff spoke English and were very helpful. Full breakfast buffet was amazing.
The downsides are that this hotel is far out of the city centre. Because it said free shuttles to and from city centre I thought this wouldn't be a problem, but it is! The free shuttle is only available from 9:30am-12:30pm going into city centre with drop off points pre-determined, and then pickups from city centre from 18:30-21:30, after that, you're on your own. Also, once the van is full for that time slot, you have to pick another time slot or take a taxi or a bus. This is a van, not a shuttle bus. It holds 8 passengers, that's it.
The 2nd problem is that there is only one person at reception. The staff are excellent but they need to have two people at reception all the time. They are responsible for everything, checking you in and out, arranging and explaining the shuttle to everyone, and questions you have about anything, they take all the calls from the rooms too. They are over worked and need more reception staff!