Daily continental breakfast (EUR 15 per person)

Reviews of Euro House Inn Airport Hotel & Residence

4 out of 5
Euro House Inn Airport Hotel & Residence
Via della Scafa 422, Fiumicino, RM

Reviews

7.6

Good

Rating 10 - Excellent. 250 out of 776 reviews" "
Rating 8 - Good. 286 out of 776 reviews" "
Rating 6 - Okay. 130 out of 776 reviews" "
Rating 4 - Poor. 48 out of 776 reviews" "
Rating 2 - Terrible. 62 out of 776 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

jose m

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Fabiola on Jan 8, 2024
thank you so much hope to see you again very soon fabiola and the big staff

6/10 Okay

Kyoung Hoon

Traveled with family
Disliked: Staff & service, property conditions & facilities
It has free parking that is good for one driving a car. Appreance of guest room seems outdated and feel cold. Staffs are not attending during the night and the hotel has not any dining service. Amenity provoded were from several different brands.
Stayed 1 night in Dec 2023
Response from Fabiola on Jan 8, 2024
thank you so much for your stay

10/10 Excellent

Lisa, ACTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed 12 hours, but we were glad to be near the airport. The private driver for pick up and drop off to the airport were great
Stayed 1 night in Nov 2023
Response from Fabiola on Nov 12, 2023
Thank you Lisa best regards see you soonFabiola

10/10 Excellent

miyuki, las vegas

Stayed 1 night in Nov 2023
Response from Fabiola on Jan 8, 2024
thank you so much see you soon very best regards 5 stars guest

10/10 Excellent

Teri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a little gym this hotel was. The beds slept so great with exquisite bedding. Great comforters, and big thick down pillows. It was so nice. The bathroom was fantastic. The shower. It has a great equipped little kitchen and refrigerator. It’s just really nice. It has everything you could want. Three of us stayed there. Both rooms had televisions. Great AC a nice balcony patio. It was just a great hotel. The staff is very accommodating. They arrange your ride to and from the airport. And the best restaurant to eat at was within walking distance. It was fantastic we love staying here.
Stayed 1 night in Oct 2023
Response from Fabiola on Nov 11, 2023
Thank you so much Hope to see you soon again The staff

8/10 Good

Jenny-Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think I'd stay again
I arrived grumpy after a dodgy cab driver took me to the wrong place! Had to call for staff to arrive to check me in. They did so quickly and were so lovely and accomodating. Note: there is NO restaurant or bar at the Hotel (in case you arrive tired and "thirsty" as I did) but (as advised by the friendly staff) there is great food not far away. Most places open at 7pm. The room was clean and comfortable, mini bar is alcohol free FYI, and small sweet treats are left as complimentary breakfast nibbles if you need them. I couldn't work out where to plug the kettle in though - didn't seem to be a powerpoint handy! Overall I'd stay here again and try to see more of Fiumicino. I ate at La Locanda on a Monday and was treated to a local boot scooting class over dinner!
Stayed 1 night in Sep 2023
Response from Fabiola on Sep 25, 2023
GRAZIE YOU ALWAYS WELCOME Thank you so much hope to see you again Staff Inn

8/10 Good

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice working but room was a little dated. Very accommodating workers though.
Stayed 1 night in Aug 2023
Response from lavinia on Aug 25, 2023
thank you so much hope to see you soom best regards the general manager Lavinia

10/10 Excellent

Wendy

Liked: Staff & service, amenities, property conditions & facilities
Pro-active communication on support needed when stranded at Rome airport
Stayed 1 night in Jul 2023
Response from Fabiola on Jul 24, 2023
grazie infinite thank you so much hope to see you soon again best regards the staff LUIGI Fabiola C

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luigi was amazing and friendly.
Stayed 1 night in Jun 2023
Response from Fabiola on Jun 15, 2023
Thank you

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, very clean and friendly staff. Thank you.
Stayed 2 nights in Mar 2023
Response from Fabiola on Mar 18, 2023
Thank you so much

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early flight next day we decide to stay near airport. We were not expecting anything. As soon as we arrived very early then usual checkin we were greated by an amazing lady full of energy and information She offered an alternative room as we were very early which turn out super cool ( stairs required ). Sure clean bed was so comfortable great water pressure for shower. She recommended a very good restaurant 250 metres away so we were able to walk and drink. Strongly recommend this place
Stayed 1 night in Feb 2023
Response from Fabiola on Feb 26, 2023
Grazie thank you so muchSee you soon in our resort Best regards Fabiola

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Fabiola on Nov 12, 2022
Thank you so much

4/10 Poor

Matthew

Stayed 1 night in Oct 2022

8/10 Good

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is not in the best part of town, but close to FCO. Room clean, and after we were moved to a larger room( not the attic room ), it was nicer. The air conditioner never blew cold air. It is more like a fan. You really need cool air, to help with the humidity. To the nice owner; please do not put those scent diffuser bottles in the rooms. They are too strong, and sweet smelling. I noticed several out in the hall. I suppose that other guest removed them from their rooms also.
Stayed 1 night in Oct 2022
Response from Fabiola on Oct 16, 2022
Thank you so much

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a bed & breakfast. Was quiet, cute and very pleasant. They were very accommodating and helpful. We were happy. Wish we could have stayed longer but stayed only one night as we had a flight to catch.
Stayed 1 night in Sep 2022
Response from FABIOLA& LUIGI on Oct 11, 2022
thank you so much

2/10 Terrible

Sunil

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Terrible location and staff. Advertised as airport hotel but that’s not true. Very far from airport spent Euros 30 each way and staff not helpful. Won’t recommend.
Stayed 1 night in Aug 2022
Response from Luigi on Aug 20, 2022
Thank you for your review We did not see youAirport 5 km from HotelStaff welcome you

10/10 Excellent

Khaled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent to stay good coustomers service
Amazing very good coustomer service Room very clean shower excellent to use clean kitchen very nice view quiet place
Stayed 1 night in Aug 2022
Response from FABIOLA& LUIGI on Aug 10, 2022
THANK YOU SO MUCH HOPE TO SEE YOU SOON AGAIN IN OUR PROPERTY

10/10 Excellent

Adriano

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great customer service. A big thank to the Manager and Luigi who went above and beyond. Thank you for everything.
Stayed 1 night in Jun 2022
Response from Fabiola on Jun 30, 2022
Thank you so much and hope to see you soon

10/10 Excellent

Jeremy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. We stayed for two days, until our flight left. Very nice apartment, location was good but a little far from airport or the small beach cities near by. There is a bus that goes to both the airport and the beach cities that passes the hotal every hour. Price was reasonable and over all one of our best stays in Europe.
Stayed 1 night in May 2022
Response from FABIOLA& LUIGI on Jun 13, 2022
THANK YOU SO MUCH ! IT WAS A VERY NICE STAY WITH THIS WONDERFULL GUEST S THANK YOU AGAIN LOOKING FORWARD HAVE YOU WITH US AGAIN SOON FABIOLA AND THE STAFF

8/10 Good

Joanruth

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It's very hot in room 21. Needs a fan. Opening skylights helped some. Not enough. Everyone was very nice and helpful. Thx
Stayed 1 night in May 2022
Response from Fabiola on May 17, 2022
Ciao thank you so much Fabiola and friends

10/10 Excellent

Anna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small place for a family of five but can’t say it was too tight. It was still very cozy and had everything we need. Staff was very accommodating, I highly recommend.
Stayed 1 night in Apr 2022
Response from FABIOLA& LUIGI on May 31, 2022
THANK YOU SO MUCH HOPE TO SEE YOU SOON FABIOLA E LUIGI

4/10 Poor

Donatella

Stayed 1 night in Jul 2021

2/10 Terrible

AHMED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very bad and the hotel staff were argued said that my booking doesn't include free breakfast despite showing them the evidence of the service in my email. The room was located in the second floor with a sealing I have to bend down to move around the room. From my experience I have not seen such room in any hotel like that before. In addition , the hotel staff demanded me to pay 3 euros claiming that it was a tax for my room. My booing was inclusive at the point of online payment completed from the UK. online payment collected. I am not satisfied with service they provided and I don't recommend the hotel to anybody . many thanks
Stayed 1 night in Jul 2021
Response from Matteo on Jul 11, 2021
You where the mosts discontinuing person we never had in Htl 3€ are city tax ci on line all over the world you must pay city tax I personally served the breakfast in your room you have eat as pig and you say because you have to pray in your carpet you cannot eat in the breakfast room You were screaming all over the hotel in a language we could not understand You leave many Time th security door of your room open and I came to closed up you are dangerous guy Anything else we could do to let you leave from our beautiful place at the end you even insult the driver just because he charge for the limo car to the airport We finally understand sorry sir different culture The intere staff wish you the best

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
The room was better than advertised. The service was top notch. The location was great, especially for accessing the airport, including easy access to an E.N.I. gas station.
Stayed 1 night in Mar 2021
Response from Fabiola on Mar 9, 2021
Grazie infinite

6/10 Okay

Stephen

Stayed 1 night in Aug 2020
Response from Matteo on Sep 10, 2020
GRAZIE INFINITE PER IL VOSTRO COMMENTO ASPETTIAMO DI AVEVVI OSPITI PRESTO ALVARO BARBINI

2/10 Terrible

Kathy, New York

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend. Dusty with spider webs all over. Ripped sofa, bedsheets, curtains and headboard. Room had a bad smell
Stayed 1 night in Feb 2020
Response from The staff on Mar 2, 2020
Just because we ask you to pay mini bar you invented all this lies about our resort hotel? Read the other people comment on line and realize what you said, any how thank you so much we are sure your stay was pleased

10/10 Excellent

MarkC, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome, and they did a great job of coordinating our transportation into Rome (I highly recommend booking a car rather than dealing with convoluted public transportation). The room itself had a quirky layout, but it was very comfortable and clean.
Stayed 2 nights in Dec 2019
Response from Matteo on Dec 16, 2019
Thank you for the warm reviews!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Place was hard to find (outside the building they use a different name). Suite was larger than we expected, but shower was very crowded (although bathroom could allow a larger one) and it was hard to was the infant. Although wifi is advertised, the room didn't have it. Reception claimed that it is too far from the router and we can use the lobby area (but it is much less comfort, and I expect to get wifi in the room as advertised). Kitchen tap didn't work! Microwave was hidden and I had to lift it up from a bottom drawer and place it next to the minibar for use. there were only 2 sockets in the kitchen so we needed to juggle between the microwave, fridge and electric pot. To summary - for its price is was reasonable place to stay the night before the flight, but not more. I'll probably not go back there.
Stayed 1 night in Oct 2019
Response from staff on Oct 29, 2019
Thanks so much, we will improve

6/10 Okay

Mollie

Liked: Cleanliness
Disliked: Room comfort
Mediocre beds and poor transportation services
When we arrived at the hotel we were quite hot from a day of touring Rome. We could not find a way to turn on any AC. When we asked at the desk we learned that we were in the "off season" for AC and would not be able to cool the room off. The beds were quite uncomfortable but served the purpose if all you need is a place to lie down for sleep. We booked transportation to the airport for an early morning flight. When we arrived at the requested time the clerk in the lobby said she would call our driver. We waited about 10 minutes for the driver to arrive and prepare the vehicle. We then learned that we had to stop and pick up another rider at another hotel. When we got to the airport we were dropped off at the wrong terminal and had to wall to the correct one.
Stayed 1 night in Oct 2019
Response from staff on Oct 29, 2019
We will provide to improve !

6/10 Okay

Tito Salvatore

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2019
Response from Alvaro on Oct 10, 2019
Grazie infinite per la sua recensione l' attendiamo presto in hotel staff inn htl hampton

4/10 Poor

Roman

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2019
Response from Matteo on Sep 25, 2019
thank you so much

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Stayed 1 night in Sep 2019
Response from Matteo on Sep 17, 2019
Thank you for staying with us we enjoy the time you spent in the hote

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Drains were clogged in shower and bathroom sink. AC in one room made a very loud sound constantly. Bed is in the middle of the kitchenette. Shower head sprays everywhere. No towel to put feet on coming out of shower. Soaps and shampoo come in a little packet and are stored in a basket on the radiator. Beds are raggedy and squeaky.
Stayed 1 night in Aug 2019
Response from ALVARO on Sep 1, 2019
THANK YOU SIR

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last night in Italy
The room was large and comfortable. AC did not work well- they gave us a fan.
Stayed 1 night in Aug 2019
Response from ALVARO on Sep 1, 2019
THANK YOU

6/10 Okay

Verified traveler

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
I had one BIG problem with this place. I left my room at 6am to take my family to the nearby airport for their flight, and when I returned just before 10am (before the checkout time of 11am), my room door was wide open. No cleaning person in sight. Some personal items had been removed from my room. I spoke to the person at the desk and they thought I had left, even though I did not check out. They returned my things and apologized for the confusion. I'm very glad I did not leave anything valuable in the room. Otherwise, this was an average place for an average, maybe slightly high price. The family room was good size and had three single beds and a double bed, a small refrigerator and kitchenette. The pet fee is 20 Euro per night, which is twice that of every other place I've stayed in Italy over the last two years. This place served our needs for the one night: allowing my family to stay together in one room, close to the airport, with a pet. Due to the security issue, I'm not sure that I would return. This is the first time in over 20 years of traveling that I've had personal items removed from my room by hotel staff before checkout time.
Stayed 1 night in Jul 2019
Response from Matteo on Aug 10, 2019
Hi, So, you left the room in early morning, after few hours, nobody come back, we called the room and no answers, after waiting many time to understand if you will back or not, we decide to check, if everything, or you was fine, The personal thing, was 3 item lefted on the desk. And i keeped for you in the reception closer for you. there was no lugguge, no other personal item or value item... we are honest, i work here from 13 years, and we keep safe our guest. Thabk you for the suggestion,

4/10 Poor

Angelica

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Close to the airport. Very clean. The wifi was not working and we thought breakfast was included. It should be more clear that breakfast is available for purchase. The tv in our room did not have a remote control. They gave me one but it didn’t work. The wifi was not working, they said they would reset it but it didn’t fix the problem. The air conditioning system was noisy
Stayed 1 night in Jul 2019
Response from matteo on Aug 1, 2019
Thank you for the review, but the breakfast, if is included or not, it's clearly written on the reservation and before you finalize your reservation, and the platform it's of expedia not of us. We checked and fixed the wi fi and tv remote problem.

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Good for one night
We had problems to locate the hotel because on the front it says hampthon inn and not euro house inn
Stayed 1 night in Jun 2019
Response from matteo on Jun 26, 2019
Thanks for the review

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 3 miles from Rome airport. Stayed overnight before an early flight. Bed was comfortable. Shower had wonderful pressure. Appreciated the hotel shuttle to the airport in the afternoon.
Stayed 1 night in Jun 2019
Response from Matteo on Jun 26, 2019
thanks so much for leaving a review!

2/10 Terrible

Na, ASHBURN

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I absolutely never leave reviews. This time I am compelled to leave one. Please DO NOT stay at this place. The ONLY nice thing at this place was the person who checked us in. That’s it. It is the most disgusting place my family and I have ever stayed at. The beds had someone else’s hair all over it; my bedsheet was so badly stained; the towels ad yellow stains on them and the worst part, there were bugs in the bathroom. It was really really bad. Also, it has a huge Hampton Inn sign in front of it. Please don’t make the same mistake as us, thinking that it will be like a Hampton Inn in the US. It is NOT! The only reason we didn’t leave was because we checked in around 11:00 pm and my daughter had a high fever. We also had to leave for the airport by 6:00 am. I just can’t believe that this place has a 3 out of 5 rating! It should be 0.
Stayed 1 night in Jun 2019
Response from Matteo on Jun 26, 2019
You and your family, when asked for change, we check the room and was used too much to change without paying an extra. We are happy that at the check in the guy was kind, nobody say to us for the hair on the bed, nothing about the bugs (are mosquito, it's normal if you leave the window open). You have to leave at 6 am and we start shuttle service at 4.00. We got many good review, sometimes it's just what we find and how we are in that moment. But we hope to see you again and try to change your mind about this hotel

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019
Response from Matteo on Jun 19, 2019
thank's so much for the review.

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019
Response from Matteo on Jun 18, 2019
thank you so much for the review!

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for Fiumicino airport
Great Hotel close to Fiumicino Airport. Restaurant nearly next door, perfect for last night in Italy.
Stayed 1 night in Jun 2019
Response from Matteo on Jun 11, 2019
thank you for leaving such a nice review for us, hope you will back to us.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the friendliness of the staff and the airport shuttle service. The hotel was difficult to find at night because of dual names of the same facility- Hampton House in big letters and Euro House Inn in smaller letters
Stayed 1 night in May 2019
Response from Matteo on May 28, 2019
Thank you for the review, we are working on the name outside to help the guests to find us better! Keep in touch!

6/10 Okay

Verified traveler

Stayed 1 night in May 2019
Response from matteo on May 21, 2019
We hope to offer you a better service next time

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2019
Response from Matteo on Apr 30, 2019
Thank you so much for the Review, we hope to see you again in our hotel

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Good parking. Very nice staff.
Stayed 1 night in Apr 2019
Response from Matteo on Apr 22, 2019
Thank you so much for the nice review

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matteo at check in was very patient and offered many suggestions for things to do. Very clean rooms. It was a great little place close to airport but not to close!!
Stayed 1 night in Mar 2019
Response from Matteo on Mar 28, 2019
Thank you for the nices words for our staff and hotel! Hope to see you again here with us.

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large comfortable rooms Very convenient to Fiumicino airport
Stayed 1 night in Dec 2018
Response from Matteo on Feb 27, 2019
Thank you so much

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money. We had a car, so did not need the shuttle, but we were told that it was quite expensive. The airport is about 15 minutes away depending on traffic.
Stayed 1 night in Feb 2019
Response from MATTEO & FABIOLA on Feb 24, 2019
thank you so much