Ratings based on 469 Verified Reviews

3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2017
Convenient location very close to Leonardo Da Vinci Airport. Clean, well appointed room. Very helpful and attentive staff and management. Excellent continental breakfast with ample selection of items and beverages including fresh fruit. Would definitely stay again.
Comment from Hotel Management
Jun 29, 2017 by Matteo & Shannon, Hotel Management
Thank you for choosing the HAMPTON INN EXPRESS WE LOOK FORWARD have you with us again very soon the intere staff say thank you for the plasure to have meat you in our resort very nice Guest the best an hotel can required very best regards we wish you the best and we wish you 'll be back to us for your next holiday
1 out of 5
by A verified traveler from B

NO GOOD

Posted Jun 25, 2017
TERRIBLE STAFF, NO INTERNET SERVICE ,OLD ROOMS , A 12 inch COMPUTER SCREEN FOR TV, CABLE TV ONLY 3 Channels IN ENGLISH. DO NOT STAY HERE LOOK DOMEWHERE ELSE
Comment from Hotel Management
Jun 29, 2017 by Matteo & Shannon, Hotel Management
thank you sit compair to other guest we notise you slept in another hotel we are not like you have mentioned next time take a look to the name of the resort hotel you have been next door sorry for you
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great place to stay waiting for your flight

Posted Jun 23, 2017
Pros: Location for what we needed and the cleanliness of the room
Cons: I can't think of anything
Location: Not much to do nearby. This is a hotel to stay in as you get ready to head out from the airport. You would need a car or taxi to take you anywhere.
This is close to the airport but you don't hear the plane noise at all. It is comfortable and quiet. The beds and pillows are fine. Don't expect the Ritz but it is clean and well maintained. The free breakfast is a treat and saves time. There is no on site restaurant but there are two restaurants that are walkable. My criteria is clean, quiet and comfortable. This fit the bill. The AC worked well too.
Comment from Hotel Management
Jun 29, 2017 by Matteo & Shannon, Hotel Management
Thank you for choosing the HAMPTON INN EXPRESS WE LOOK FORWARD have you with us again very soon the intere staff say thank you for the plasure to have meat you in our resort very nice Guest the best an hotel can required very best regards we wish you the best and we wish you 'll be back to us for your next holiday
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable, clean accommodations close to airport.

Posted May 21, 2017
Pros: Clean, affordable, good staff, close to airport, on bus route.
We needed to stay at a place close to the airport for a day or so, and this was very affordable. It has a small bedroom, with a sitting area with small kitchen, along with a mini-bar size refrigerator. The room is clean and well-appointed. Mini-bar isn't free, but it will keep drinks that you may want to buy cold -- small grocery store within easy walking distance, along with a couple of small restaurants. The hotel is on a bus route, and you can catch a bus to the Lido Centro station where you can take a train into Rome (with a couple of transfers to different lines) or a bus to Ostia Antica. Abundant Continential breakfast, staff very helpful with questions. There is a 2 Euros a night per person city tax and it is best to pay this in cash, so have a little Euro cash on hand.
Comment from Hotel Management
May 29, 2017 by FABIOLA, Hotel Management
THANK YOU SO MUCH ALWAYS WELCOME THE STAFF HAMPTON INN EXPRESS
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Close to Airport Accommodations

Posted Apr 9, 2017
Pros: See above comments
Location: See above comments about beach
Although no shuttle, it is a short drive to the hotel. Nice setting. They have electrical adaptors they will loan you if you do not have one of your own for your cell/I-Pad, etc. Nice and very helpful staff. Close to the Osil beach and EASY, free bus ride, if needed.
Comment from Hotel Management
May 3, 2017 by Matteo, Hotel Management
We do have Shuttle service! Next time you can use the shuttle! And Thanks for the Reviews!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vermont

Touring Italy 2017

Posted Apr 8, 2017
Pros: Everything
Cons: keep it as is
Location: Fiumicino is on the coast and a great place to hang out
The Eurohouse is a great place...you can prepare a meal with the kitchenette that comes with your room!!!!
Comment from Hotel Management
May 3, 2017 by Matteo , Hotel Management
Thank for the review!
1 out of 5
by Mark

BEWARE extra person fees - different prices room

Posted Apr 3, 2017 on Hotels
While traveling internationally we used Hotels.com for this stay and booked two rooms for our family of 6 at a great rate of <60euros... or so we thought. With slow internet page loading we managed to check the features and fine print to book. (wanted free parking, no cleaning fees, wifi, etc) First we booked the room for two. No problem- saw the room choices, picked one with the right bed and it had several price options with no difference in the package deal so we booked the lowest price. Then to book for 4 people (putting in 2 adults and 2 children ages 15 and 13) We picked a room with the number of beds needed and 'sleeps 4', 'free breakfast for 4' Seeing the identical options for this room with only the price being different (why? We couldn't tell) I booked at the lowest price again. Then confirmation that the price was over 150 euro We could have got nearly 3 rooms for the price of the second room. Why? Fees required by the hotel for extra persons!!! We booked for 4 people but apparently they don't tell you that is the different prices offered were for more people. However the extra person fees are worse than all the options for the same room had origin. The hotel wouldn't help us saying it was HOTELS.com's problem and that their website is hard to work and I should have used Expedia because it is more clear. Hotels.com says it is the hotels fault for content. I was able to get a credit from hotels.com but that credit wasn't enough to cover the added fees.
Comment from Hotel Management
Apr 16, 2017 by shannon, Hotel Management
SORRY YOU HAVE BOOKED A DOUBLE ROOM YOU ARRIVE FOUR PEOPLE AND YOU ASK TO REFOUND THE EXTRA CHARGE TO EXPEDIA BECAUSE OF THE ADDITIONAL PEOPLE IN THE ROOM EXPEDIA SAID no, you went to the Manager at the reception and you asked for the 1th of May free room WITHOUT PAIMENT AND WE WERE SO SURPRICE ABOUT IT acting as the people said if you do not give me the rooms free we put a bad comment for you!!!!!!!!!!!!!!!!!!!!!!! SORRY FOR YOUR FAMILY, WE GIVE YOU THE BEST IN THE ROOM SERVICE , BUT IN ITALY 13 AND 17 YEARS OLD ARE NOT CHILDREN THEY NEEDS BEDS TO SLEEP AND AFTER 2 YEARS OLD THEY PAY EXTRA CHARGE. SORRY FOR YOU EVEN IF YOU BOOK A BIg SUITE WITH 4 BEDS KING SIZE YOU PAY FOR THE PEOPLE SLEEPING IN THERE NOT JUST FOR THE APARTMENT LOFT. Thank you always wellcome The Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from HOUSTON

NICE HOTEL. FREE PARKING WHICH IS BLESSING IN ROME

Posted Mar 18, 2017
Pros: LOCATION. COMFORT. BREAKFAST. FREE PARKING
CLOSE TO THE AIRPORT. VERY FRIENDLY STAFF. EXCELLENT BREAKFAST BUFFET.
Comment from Hotel Management
Mar 26, 2017 by Fabiola& Matteo, Hotel Management
thank you so much we welcome you and waiting have you with us soon The Staff wish you the best Have a beautiful season back to your country Very best regards Hampton INN Express Fabiola & Matteo
3 out of 5
by A verified traveler from Melbourne, Australia

Budget style hotel close to airport

Posted Mar 12, 2017
Pros: Staff
Cons: comfort of bed and freshen up decor
Location: close to airport, walking distance to a few restaurants. Only stayed overnight prior to our flight home so dont know what else there is to do nearby
Best feature of this hotel are the staff who are extremely friendly and helpful. It is close to the airport if you need to be in that location and there is a shuttle service available for a reasonable price. Room and bed linen clean but mattress and pillows seemed quite old and were uncomfortable. Furnishings and decor very outdated. Bathroom appeared to have been updated recently and all amenities were more than adequate. Good breakfast provided and the breakfast room was located in a nice bright and sunny room with good facilities. Very reasonable room rate and lovely staff made this hotel adequate for a short overnight stay on the last night of our holiday but wouldn't recommend for a longer stay.
Comment from Hotel Management
Mar 16, 2017 by Matteo, Hotel Management
thank you for everythimg, we hope to have you like guest again and show you all the change in better we will make.
5 out of 5
by A verified traveler

Nice property close to the airport

Posted Dec 5, 2016 on Hotels
This is a cute hotel. The rooms are spacious. Love the patio. Plenty of parking space that is locked at night.