Ratings based on 448 Verified Reviews

3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Sylva, United States of America

OK place to stay near Rome airport and Ostia.

Posted Oct 26, 2016
Pros: Location and decent breakfast.
Cons: The decorations were like somebody's grandmother had decorated the whole place. Very weird.
Location: Close, but not within walking distance of Ostia Antica.
We stayed here to have an easy transfer to the airport and access to Ostia Antica. There is not much around the hotel, but we did find a great restaurant (La Laconda?) within walking distance.
Comment from Hotel Management
Nov 3, 2016 by Matteo, Hotel Management
Thank you for your comment we will ask to the grand mother to change some decoration, but we are in Italy and we love the old style pictures we wish you the best Matteo
4 out of 5
by A verified traveler

Convenient and Comfortable Hotel

Posted Oct 24, 2016 on Hotels
We stayed at this motel because it was near the airport and provided a shuttle. It was comfortable and clean and had a room for 4 people. There was a good restaurant/bar nearby that we could walk to since we had already returned our car. One of the office staff very nicely followed my husband over to the airport to return our rental and then brought him back to the Inn. There was a 15 euro charge for that and we also had to pay for the shuttle the next morning for our party of 4. Shuttles are usually free here at LAX but the convenience of a car arranged by the hotel was worth the money.
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Sorry the shuttle as we mentioned in the web site is on payment the drivers charge the hotel do not charge but if you order a rith to the airport is on payment normaly is 10.00 euro per person minimum two people but you got a discount probably the reception ask for sale to the limo driver thankm you we hope to have you with us very soon Matteo
3 out of 5
Recommended
for Business Travelers
by A verified traveler from British Columbia

Pleasant

Posted Oct 15, 2016
Location: Located on a busy thoroughfare, but the building is very soundproof. Not too many services nearby but at least a Bar and another hotel.
For 3 of us, we had 2 separate rooms but unfortunately only 1 bathroom; very clean and good linens. Unfortunately because we had a 6am departure, there was no breakfast but Manager did prepare a wee basket of cakes and juices which was kind. Disappointing that the transfer fee was 10E, while their pamphlet in rooms advertised 7.50E and hotel down the road was only 6E for same transfer. (and it was only 3 bulding away). Very handy (15 mins) to airport, but unfortunately not many services other than that nearby. The hotel offered all personal amenities, hair dryer, shampoos etc. and plenty of towels.
Comment from Hotel Management
Nov 3, 2016 by Fabiola & Matteo, Hotel Management
Thank you so much, we wish you the best and we hope to see you soon again in our Resort Fabiola& Matteo
4 out of 5
by A verified traveler

Good value

Posted Oct 10, 2016 on Hotels
We arrived late and left early. The attendant who checked us in was efficient, polite and helpful. Breakfast next morning was amazing, great variety and very fresh. We had an early flight to catch and they said they would try their best to have breakfast ready for us prior to taking the shuttle to the airport and they did. The single bed, which probably works as a seating couch by day was a bit slanted down and the pillows were very flat. Otherwise, a comfortable room. Good strong shower.
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Thank you so much we try to improve every day and we love when the guest has a comment nice expecialy for the breakfast cakes are home made as a croissant and we enjoy every day the early morning with our guest thank you again hope to see you soon again Matteo
2 out of 5
by A verified traveler from Los Angeles, CA

Not worth the savings

Posted Oct 6, 2016
Location: There is literally one restaurant within walking distance. The general store was open on the first day, but closed all of the rest. Nothing else neaby
We rented a room here to have a home base during our latest Italy trip. It was a cheap add-on to our Alitalia flight, also booked through Expedia. We slept there only half the time, but needed a place to keep our big bags while we traveled throughout the country. The savings weren't worth it, though, as the taxi rides from FCO averaged $30 - that's IF you could find a driver who didn't want to waste time taking you to the local hotel. The first driver took us to another Euro House property, even after showing him the address! All this after a 12 hour flight. The hotel has a shuttle for to FCO for $25, in addition to spending more time & money on the Leonardo Express to get to the Rome Termini station and back. The shuttle driver was always punctual for our early morning trips and was very helpful. You're better off finding a cheap place closer to Rome if your plans are like ours, though. The room itself was OK, but after walking on the tile floor in my bare feet, they became very dirty. It appears the floors haven't been mopped in months (layer of dust under beds and infrequently traveled areas). There is a small kitchen, but nothing worked, except for the faucet. There's also mold around the AC unit. The office workers were some of the most disinterested and unhelpful we found during our trip. Unless you speak Italian (which my wife does), don't expect much from them.
1 out of 5
by A verified traveler

4 am Shuttle Service, 3 am Wake up call NOT DONE

Posted Sep 30, 2016
Pros: I booked as it was closed to the airport and advertised/promised the early morning shuttle service
Cons: Everything needs improving. The only thing that worked was the driver did show up to pick me up at the airport! Don't promise what you cannot deliver.
I rented this hotel with the express promise of 4 am shuttle service from three people including the reservations desk, the reception desk and the driver himself. Not only was there neither the wakeup call nor the shuttle service as promised, I was locked into the premises with no way out, since neither of the two "emergency" numbers reached anyone! I was only lucky that someone came into work at 4:30 am and unlocked the gate plus called a taxi for me. Otherwise I would have missed my flight, etc. Horrible experience. Besides the fact that the shuttle costs 25 euros each way and that cost was not advertised.
Comment from Hotel Management
Nov 3, 2016 by Matteo, Hotel Management
Sorry Sir we ck on line and on our Computer it was miss understandind we could not find the reservation for the shuttle service or limo car Sorry Again but we cannot look the guest always the guest have a key of the room and the gate Sorry again we wish you the best hotel Staff Matteo
1 out of 5
by A verified traveler from Central, Florida

Terrible for the 2nd time

Posted Sep 29, 2016
Pros: NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cons: Knock it down and rebuild!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I did not know that thru Expedia you cant cancel reservations so I had to stay in 2 occasion and the experience was the same VERY BAD, VERY OLD and NOT WELL MAINTAINED. For some reason they were surprise when the room WiFi did not work after re sating and many other things. Same problem the first time!! I'm a traveling baker with over 40 weeks per year of traveling. I know what good is and what is bad.
Comment from Hotel Management
Nov 3, 2016 by Matteo & Fabiola, Hotel Management
Sorry Sir, if you been with us and you found the problem why did not ask to the management we try to help the people to make the best pleasent stay even up grade the room ,Hope next time you call the Manager and explain wht was the matter on your stay , we have so many Guest every day in our Resort and I wish the all very good comment and review are from the people that knows WHAT IS GOOD AND WHAT IS BAD any how Thank you again we wish you the best very best regards euro house inn airport
5 out of 5
by A verified traveler

Spacious, friendly atmosphere, and convenient

Posted Sep 23, 2016 on Hotels
Close to airport and great pizza restaurant. Manager was very welcoming.
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Thank you so much always welcome in our property the staff wish you the best and hope to see you again in our Resort Matteo
1 out of 5
by A verified traveler from Dallas

Recent stay at Euro House

Posted Sep 22, 2016
Pros: it was large, for European standards
Cons: See 'experience' comment
Location: it was after midnight, we just needed a place to shower and sleep before our flight
This has to be the worst hotel I have ever selected from Expedia. I initially requested the sister property next to the airport (our flight left early the next morning), but when we arrived, they informed us that they were booked solid, imagine my confusion, our reservation was just confirmed. Then I was informed they had a sister property not far from the airport (not true, had to pay another taxi fair, then an additional shuttle fair in the AM to take us back to airport). This was just the beginning. The room was not clean, hair on the floor, toilet unclean, cobwebs hanging from ceiling. There was no overnight staff for emergencies, they simply locked us all in behind a gate; oh, they were kind enough to give us a key...wow! Very unsafe, what if there was a fire!
Comment from Hotel Management
Nov 3, 2016 by Matteo, Hotel Management
Sorry Sir always there is one person ck the hotel at night after 24:00pm and you guest have the key of the hotel gate and the room door .when you book the hotel you have to ck the address and give the full address to the taxi if the taxi take you arround in different Hotels in not our fault,, Sorry again but we did the best to made you calm after your experience from the FCO airport but always remember the ADDRESS and the full name of the hotel to the driver thank you Shuttle is on payment You have to book the night befor and you have the mobile number of the driver thank you very best regards
4 out of 5
Recommended
for Couples
by A verified traveler from Auckland

Location close to airport for transfer

Posted Sep 21, 2016 on Wotif
Pros: Location close to the airport and room size
Cons: Rooms need updating and provision of a breakfast option
Location: Close to airport but a long was from downtown Rome
A one night stay to connect with a flight to Hong Kong. Access from the airport was quick and easy and the hotel provided transport out to the airport again following our stay. Rooms were large and comfortable, if not somewhat dated. Options for breakfast would also have been helpful.