Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
71% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from C

Stunning hotel in the hills of Frascati

Posted Nov 8, 2016
Amazing views of Rome, friendly staff, brilliant spa
2 out of 5
by A verified traveler from LONDON

Amazing views of Rome from a wonderful villa

Posted Oct 31, 2016
Pros: The views of Rome and the historic palatial building with loads of character.
Cons: Poor breakfast, parties until early hours making it impossible to sleep and room not being made up one day.
Location: Frascati is a 3 minute drive from the hotel - there is a great selection of trattorias and restaurants serving good local food.
The building is very palatial with wonderful gardens and the view is amazing especially at sunrise and sunset. We had 2 adjoining rooms on the fifth floor overlooking Rome - wonderful to wake up to in the morning. The rooms were clean and sufficiently furnished with modern bathrooms which you don't always find in older buildings. Facilities in the room were basic but we were out all day so it didn't really matter. Staff were very welcoming and efficient. A continental breakfast was included but I have to say this was very poor quality and frugal. We are not fussy eaters but it was really unappetising and sparse - horrible machine made coffee, cheap ham/cheese slapped on a plate, supermarket muffins. In fact we only had it on the first morning and went out the other mornings for breakfast. It wouldn't be so hard to have fresh croissants, ciabatta rolls and mini selection of local cheese etc. One evening, there was a large party on the 6th floor, being on the 5th floor, we heard every footstep of the guests plus their singing, talking and laughing which kept us up until 12.30am. We chose the hotel for some tranquillity and did not expect this. The hotel, out of courtesy should at least of informed us and when we called the receptionist at midnight he was very rude in his reply. Overall, I would not return to this hotel or recommend it to others unless it was for a one-night stop over.
1 out of 5
by A verified traveler from München, Bayern

"Grand" ist leider nur die Villa

Posted Sep 19, 2016
Cons: Den Service, die Zimmerausstattung
Die Villa ist groß und schön, natürlich sehr altmodisch eingerichtet. Die Zimmer sind ohne jeden Komfort, sie sind allerdings nicht schön eingerichtet, sondern sehr simpel. Schimmel im Bad, kein Wasserkocher/Tee etc. Der Service aber ist wirklich schlecht: Als ich gegen 17:00 die Rezeption anrief, dass ich bitte einen Schwarzen Tee und etwas Brühe benötigen würde, weil mein Sohn sich schon den ganzen Tag übergeben habe und stark dehydriert sei, erhielt ich die gleichgültige Antwort: das Restaurant öffnet erst um 19:30. (Aufgelegt) Ein Grand-Hotel, das einem Kind in Not nicht mal einen Tee aufs Zimmer bringen will???? Um 19:30 bestellte ich dann telefonisch im Restaurant Tee sowie eine kleine Suppe und sagte, dass mein kranker Sohn schon deliriere und das dringend benötige. Nach 1 Stunde musste ich erneut anrufen, dann erst brachte man die Bestellung aufs Zimmer. Da war kein Interesse, kein Mitgefühl, nicht mal eine Einstellung als Dienstleister zu spüren.
5 out of 5
by A verified traveler

May try it again

Posted Aug 23, 2016 on Hotels
It was the end of our trip. Great view of Rome night lights. Great chateau feel. Grandiose a little tired but a fun experience. Wheelchair room great.
5 out of 5
by A verified traveler

family wedding

Posted Aug 22, 2016
We came for a family wedding and had a wonderful stay scenery was breathtaking staff were friendly. Breakfast was awesome. Pool was fantastic building was well preserved and decorated lovely
5 out of 5
by Rolf from Espergærde

Fantastic view from the large terrasse

Posted Aug 9, 2016 on Hotels
4 really nice days with the most amazing view from the large Terrasse
3 out of 5
by renata from cardiff

beautiful hotel

Posted Jul 29, 2016 on Hotels
well located for Rome,beautiful surroundings .shame about the lack of wi-fi in rooms and rather basic breakfast.t
5 out of 5
by Anasimona

This traveler left a rating score only Posted Jul 18, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Jul 14, 2016
Traumhafte Lage, schoenes Anwesen. AC Anlage muss komplett ueberholt werden und die Elektrik. Fruehstuecksbuffet sehr karg. Hat das potenzial zu mehr aber gutes management fehlt.
4 out of 5
by Fabrizio

This traveler left a rating score only Posted Jul 13, 2016 on Hotels