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Reviews of GP Hotel

4 out of 5
GP Hotel
Via Giorgio Perlasca 50, Rome

Reviews

8.0

Very Good

Rating 10 - Excellent. 207 out of 660 reviews" "
Rating 8 - Good. 293 out of 660 reviews" "
Rating 6 - Okay. 101 out of 660 reviews" "
Rating 4 - Poor. 36 out of 660 reviews" "
Rating 2 - Terrible. 23 out of 660 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jacek

Traveled with family
Tv in a room wasn’t working- no pilot in a room , there were only 2 cups in a room for 3 people, very limited coffee and tea added
Stayed 6 nights in Oct 2023
Response from staff on Nov 23, 2023
Dear Jack,Thanks for your review. We are sorry that these things spoiled your stay. For Tv and the pilot that we struggle to understand how it was possible that it was not present in the room, it was enough to call the reception and we would have immediately solved the problem as always happens.Best regards,The Staff

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC didn't work and it was extremely uncomfortable in the room. Very hard mattress and in an unfriendly part of town
Stayed 2 nights in Sep 2023
Response from staff on Oct 19, 2023
Dear guest,Thanks for your review. We are sorry that these things spoiled your stay. For air conditioning it was enough to call the reception and we would have immediately solved the problem as always happens.Regarding the position, it is honestly very clear on the site therefore I don't think it is necessary to add anything else, Best regards,The direction

8/10 Good

Verified traveler

Liked: Staff & service
Milk. And auger not topped up each day, neither was soap in bathroom which ran out on last night. Staff nice but rooms tired and bathroom def needs overhaul soon.
Stayed 2 nights in Sep 2023

4/10 Poor

Christina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was amazing, but the hotel was definitely outdated and not very clean.
Stayed 3 nights in Sep 2023
Response from staff on Sep 30, 2023
Dear Guest,First of all thank you for your review.The staff thanks you for the compliments.About cleanliness,pur rooms are cleaned every day and we try to keep everything working all the time. We are really sorry if something went wrong with you stay and we will surely investigate with the staff and housekeeping department to understand why and improve the serviceBest regardsThe staff

2/10 Terrible

William

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Better off sleeping on the floor!
Stayed 2 nights in Sep 2023
Response from staff on Oct 19, 2023
Dear Guest,Thanks for your review.It would have been appreciated to have a detailed review so that we could improve expectations for the future.Best Regard,The Staff

2/10 Terrible

ANWAR

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing unique about this property, I do not know how Expedia include this hotel in their system as four stars, this is not true, I will give it two stars. I booked for 5 days, but I got tired and left the fourth day, you guys messed up our vacation, we relied on you to give us an honest review, the review was 8 out of 10, it is not near 2 out of 10. Do not be deceived by the picture that they posted, it is not true. Anyone who try to get to this Hotel, please do not you will regret it.
Stayed 4 nights in Jul 2023
Response from Francesco on Aug 31, 2023
Dear guest,First of all thank you for finding the time to write this review.We are really sorry that you had such a bad experience. It would have been helpful knowing what went wrong with your stay to better improve our service and try to understand why you were so dissatisfied. In any case we hope that you will reconsider and someday decide to give us the chance to prove you wrong and have a nice experience like many other guests did.Best regardsThe staff

6/10 Okay

Audrey

Stayed 2 nights in Aug 2023

10/10 Excellent

Khaled

Stayed 2 nights in Jul 2023

4/10 Poor

Kenneth

Traveled with family
Disliked: Property conditions & facilities, room comfort
Worse experience
The only good thing about this hotel is that it included breakfast and it was clean other than that I would not recommend this hotel. We came to Italy in mid May our room was warm and stuffy and they wouldn't put on the A/C. Our room always smelled like sewage. The towels were old and had holes in them. It is to far from all the main attractions. It took us 20mins to get to anything like Vatican City, Colosseum, ect. The staff was pleasant and helpful.
Stayed 5 nights in May 2023
Response from Francesco on Aug 14, 2023
Dear Guest,Thanks for your review.About the air conditioning, as we told, in Rome you have to wait for the municipal resolution to be able to make the transition from hot to cold air and during your stay we still didn't have the green light.Also, the position of the hotel is specified on the site and therefor you should be aware of it once you make the reservation.Other than that we are truly sorry if your stay did not go as expected and we will always try to improve our service.Regards,The staff

8/10 Good

RAHIME

Stayed 4 nights in May 2023

8/10 Good

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hotel we stayed at with conditioner which was amazing!
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel far from City Centre
Great business hotel, ideal if you are driving as the Highway is close by. Rooms are spacious and very clean with good Internet connectivity. One word of warning, this hotel in, this hotel is not ideal if you want to tour Rome. The the nearest metro is 30 minutes walk away at a brisk walk And the nearest tram is 12 minutes away. It's still took 45 minutes to get to terminate 3 to terminate train station. Otherwise this hotel is superb
Stayed 3 nights in Apr 2023

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

8/10 Good

DIANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very attentive and helpful.
Stayed 2 nights in Mar 2023

10/10 Excellent

Srihari

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed there for 5 nights and it was pleasant. Staff was friendly. Breakfast service was very good. Was expecting the location and surroundings to be better but overall I would rate YES to this.
Stayed 5 nights in Mar 2023

10/10 Excellent

Cristian

Stayed 1 night in Feb 2023

10/10 Excellent

Meenu

Stayed 2 nights in Dec 2022

4/10 Poor

Moe

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property overall is ok. Towels in the room where not that clean with stains very visible. Also the electric kettle was very dirty that I had to clean and wash several times before using it. At checkout we had to pay for city tax which wasn't charged by Expedia but the hotel credit card system according to front desk staff wasn't working so he had to write my CC information down to charge it later. I gave him my email to send me a copy of the receipt but never happened. I informed my bank for any unusual charges on my card begining the hour after checkout.
Stayed 1 night in Oct 2022

2/10 Terrible

Tony

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

jean

Traveled with family
Decent stay Friendly front desk staff Generous breakfast Housekeeping not generous with supplies
Stayed 3 nights in Sep 2022

10/10 Excellent

Semih

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eveything was good
Stayed 3 nights in Sep 2022

8/10 Good

Sergio

Liked: Cleanliness, staff & service
Modern and roomy. I think they are affiliated with Holiday Inn.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thw property is clean and have good breakfastzs. Far frim the airport
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Diana

Traveled with family
Liked: Staff & service, room comfort
Great location when driving
Reception is warm and welcoming, breakfast is ok but service team is cleaning right when clients are still in the area without notifying - very annoying. Rooms definitely need to be updated , however, warm (in winter) and comfy, beds are too soft and not pleasant to sleep on. The area is very accommodating when driving, parking is free (unguarded public zone) and great (can see your car from the window of your room) close to ciampino airport about 16 min drive
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the stays of my trip. Every staffs were very helpful and family oriented and loved the complimentary breakfast.
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was clean, staff spoke good English and were very helpful with information about transport and other things. The breakfast that was included was outstanding.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The guys at the check in were very rude and off putting. Then getting to the Rome the smell is so strong and bad. I could spend more than one day there. They were nice enough to refund us and they honestly had a very nice breakfast.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Small hotel, to far away to the main the Roma and center the city
Stayed 4 nights in Nov 2019

2/10 Terrible

Ahmet

Stayed 2 nights in Nov 2019

2/10 Terrible

Asad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever- Definitely not a 4 star!
The worst hotel I have stayed in my life by far. Terrible service by the hotel staff. The rooms we had were dirty, and broken, holes in walls. The towels had not been changed and put back up on the towel racks. When the hotel staff were informed they tried to say that's how new towels looked like. When presented with new towels that we had as well as those in another of our rooms they apologised. One of the rooms air conditioning units was not working and they accepted they could do nothing without hesitation and didn't try and resolve the issue or present another room. After complaining to the manager, we were then provided two pedestal fans. When asking the reception staff about the parking facilities provided by the hotel and travel to the city centre they seemed lost and could not explain at all. Overall the worst hotel I have ever stayed in especially on a 10 day trip in Italy, even worse than a camping chalet in Florence. 4 star - i think NOT!
Stayed 2 nights in Oct 2019

8/10 Good

Vishal

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Steve, Calgary AB Canada

Traveled with partner
Liked: Cleanliness, staff & service
Front desk friendly and efficient. Convenient location, quiet with underground secure parking. Clean adequate room. Unfortunately no fridge.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine Guest should be informed of the city tax on arrival The amount we had to pay was shocking as we almost spent all we came with
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Front desk staff are just fantastic and want to help out in any way possible. The hotel as it says is express, so it caters for large tourist groups there for the night. Skip the breakfast and you won't miss anything. Hotel is clean, in a distant location so there's only residential buildings around and a huge grocery story next door. I found the detergent smell they used in washing the bedding too imposing and overpowering - neutral freshness is a much better option.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities
The amenities on this property included a restaurant/bar. This hotel does not have that. Breakfast is served in the lobby area. There are vending machines but no ice machine. No irons or dressers in the rooms and although we requested two beds our room only had one. During our stay, we asked for an iron and got one but when we plugged it in, we blew a breaker and although an employee came right away, it still took time to resolve. No do not disturb signs and a housekeeper came in while we were sleeping to clean.
Stayed 6 nights in Jun 2019

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair!
Good value for money but on top of all that I lost my phone into the lobby and found it at reception well and safer. 5 stars for fairness.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very pleasant, and helpful. Breakfast was excellent and good schedule. Good for bus, trains adventure if dont mind walking... Not enough activities in the area, example, only one walking distance restaurant.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, breakfast included and close to the train station. Plus there is a mini mall with a grocery store behind the hotel. One thing I didn't like was that you could hear your neighbors thru the double shared doors.
Stayed 7 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They would not turn on the air conditioning, it was hot every single night,
Stayed 4 nights in Apr 2019

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable, would recommend this hotel
Hotel was very clean and bright. Staff were always very helpful, polite and approachable. Nice breakfast, with plenty of choice. Stayed for six nights and always got a table straight away at breakfast time. The hotel is quite far out of Rome City Centre , however, a ten minute walk took us to the tram stop which took 40 minutes to get to Termini Station. The hotel provides a shuttle service for 2 Euros per person to the train station which gets you to Termini station in less than 20 minutes (check return time pick ups at hotelreception) Felt safe using both tram and train, and it’s a great way to see the outskirts of Rome. A shopping centre is a short walk from the hotel with a very large supermarket which catered for all our needs. A nice sandwich/coffee shop is opposite. Quite a few other shops and restaurants are around too. Would recommend this hotel if you’re happy to travel into Rome each day. Would also recommend purchasing the 3 day Omnia/Roma Pass cards too for entry into The Vatican and a couple of the main sights, also can use for public transport and Vatican open top tour bus.
Stayed 6 nights in Apr 2019

6/10 Okay

Nav, Toronto

No comments please. Overall it was a good hotel. Need more English speaking staff in the breakfast area.
Stayed 2 nights in Apr 2019

10/10 Excellent

Sabarinath, Bangalore, India

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Value for money. 2. Location is good, Near a big Shopping mall and eating joints nearby. Rome East is not in the middle of the city as the name also suggests. 3. Railway station is 350m away. 4. Hotel provides affordable Suttle services to nearest big Metro station. 5. Breakfast is very good. 6. Front desk is helpful. 7. Property is well maintained though the bathrooms look a little old.
Stayed 2 nights in Apr 2019

4/10 Poor

Yair, telm aviv , il

Traveled with family
Disliked: Amenities, property conditions & facilities
hotel is very far from city if you go by trum or bus to the centre of city it can take one hour , rooms are not clean , only the breakfast was good , i will never come again dont believe its not 4 from 5 i think the hotel is 3.5 from 5. staff also were not very onest. i am sorry thats the truth.
Stayed 4 nights in Apr 2019