The reviews for this property were pretty good, so I decided to stay here. Horrible idea. 1) My flight landed later than expected, so I called the hotel to determine the best transportation method. Right before spending 50 euros for the taxi, (yes, if you arrive too late --past 11:30PM, the buses no longer run and taxi is your only option) I was told that they gave away my room (that I booked 2 months in advance) and I needed to go to the Black Hotel. The Black Hotel was so filthy that there were fresh stains in the bed. 2) Pisana was nice enough to pay for a taxi for transport from Black Hotel to Pisana, but the process took over 2 hours . 3) We paid Pisana for bus vouchers to get to central Rome (a 40 minute ride to where the tourist attractions are). The bus stop is conveniently located in front of the hotel, but the bus is SUPER UNRELIABLE (the bus app may say that the bus is arriving, but may still take 20 minutes to actually arrive). Also, the bus starts running at 5:30AM, but I never saw a bus before 9:15AM. 3) When I finally checked into my room, there was a cigarette odor so strong that my eyes were watering and I had to request another room. 4) While obtaining another room, the staff at the desk convinced me to purchase a guided tour of the Colosseum. I thought this was a steal since they were all sold out online. However, the front desk staff told us the wrong time for the tour. Guess who is going through hell to get their 147 euros back? Just get an AirBNB