- Disliked: Cleanliness, amenities, property conditions & facilities
Carpet dirty. Towels are rough and stiff. Room smells bad. Water not safe to use for brushing teeth. All of us had diarrhea and threw up. Could be the water.
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We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Went to Rome for a long weekend stay along with family. Firstly the positives: good location. Close termini station and also Santa Maria Maggiore and about 15-20 minutes walk to Colosseum, Trevi Fountain area. Lady at reception more helpful than the guys at reception. We went for 2 x family rooms which were of good size. Now for the bad: Rooms are basic (which is okay as you will be out and about mainly really), however, it is quite dated and although sheets, pillows are washed they still have some stains on them. Floor/carpet has damp, stains on them, broken curtain (but you do have window shutters. The bathroom is very small (smaller than expected). The shower is hot/warm but not the cleanest. The water goes everywhere in the toilet/bathroom and also on the carpet (hence the damp). They don't provide extra blankets (only one was in the room and the rest was a sheet the same as the curtain to use as a duvet). The central heating was not working in my sisters room although it was on in mine. They do not have facilities to store luggage (during check out if your flight is later) but they store the bags in the kitchen area. On the last day one of my hand luggage's got stolen (only realized when was at the airport) staff were not too useful (one of the guys on the reception) when we called just kept saying phone back after 20 minutes. I kept phoning back and have emailed several times but no response or anyone picking up the phone.