When I did my shopping online I did not know that this would be rooms in an unmarked building in Rome (versus a hotel) so that was a bit of a surprise, but it was fine. The online check in was efficient yet impersonal, and therefore seemed unusual to me. However, the directions were clear, the facilities were clean, quiet, and they definitely served their purpose! Free coffee, treats and WiFi were a perk! It was about a 10 minute walk to the train terminal and there were dining options nearby.
When I needed a shuttle to the airport, I called their number and it was arranged seamlessly and professionally.
I have only great reviews for Capitolium Rooms. They were well worth the price! Thanks for the great memories in Rome!