Deluxe Triple Room | Balcony

Reviews of Capitolium Rooms

Capitolium Rooms
Via Montebello 104, Rome, RM

Reviews

8.8

Excellent

Rating 10 - Excellent. 483 out of 996 reviews" "
Rating 8 - Good. 415 out of 996 reviews" "
Rating 6 - Okay. 78 out of 996 reviews" "
Rating 4 - Poor. 13 out of 996 reviews" "
Rating 2 - Terrible. 7 out of 996 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Leonard

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Cleanliness is lacking. Floor was not swept and blood stains on pillows. Funky smells in the morning probably from the sewers. Okay for a night but not longer. They do provide snacks and a small bottle of champagne which was a nice touch.
Stayed 2 nights in Mar 2024
Response from Capitolium Rooms on Mar 21, 2024
Dear Leonard, Thank you for taking your time to review your stay in Rome.We are truly sorry you could not enjoy your experience to the fullest due to the lack of cleanliness. Thank you for bringing it to our attention, we will verifiy it and take action if necessary. We are very attentive to cleanliness and little details as snacks and bottle of Prosecco in the room.We really hope you would like to give us a second chance in the future to improve the judgement about the cleaning. Thank you for choosing our place to visit Rome,Best regards from all the Team

10/10 Excellent

Faaea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Capitolium Rooms Team on Mar 15, 2024
Dear Faaea, Thank you for your top score review!We are glad you had an amazing time with us. Best regards from the Eternal city

10/10 Excellent

Ella Mai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a convenient and nice property with an amazing view. Staff were really helpful and welcoming and had a really nice time! Will be returning :)
Stayed 3 nights in Feb 2024
Response from Suitinn Team on Feb 15, 2024
Dear Elia,Thank you for your amazing review!We are truly happy you appreciated our place and the helpful staff.We really hope to hosting you again in the future, you are always more than welcome here at Suitinn

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, owner very attentive and great and convenient location
Stayed 1 night in Nov 2023
Response from Capitolium Rooms on Nov 29, 2023
Dear Michael,Thank you very much for your amazing review!We are truly glad to read your stay was great thanks to our very attentive owner, the cleanliness of the room and common space and the central location which allow you to reach on foot the main attractions.Looking forward to hosting you again in the future!Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
It was great. Walking distance 20-40 mins walk to most places we wanted to visit. We didn't even noticed the time because you will enjoy the walk. There are restaurants around the area. TERMINI STATION is only few blocks away. Maybe just a little upgrade on the room's floor. If you are looking for a fancy place to stay then this is not for you. This place is a little older but we had a comfortanle bed at the end of the day. But for the price and location I recommend it.
Stayed 4 nights in Nov 2023
Response from Capitolium Rooms on Nov 12, 2023
Dear Anonymous,Thank you for sharing your feedback with us! We're delighted to hear that.We are happy you enjoyed our central location, which allow you to visit the main attractions walking and next to good restaurants. If you would like to write us in private a suggestion to reach a 10 score we will appreciate it. We aim to provide our guests a wonderful stay. Best regards,

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent place to stay at! The room was spacious, comfortable, and full of everything we needed. It was an especially nice touch that they provided a bottle of prosecco for us since we are on our honeymoon :) thanks for a great stay!
Stayed 5 nights in Nov 2023
Response from Capitolium Rooms on Nov 12, 2023
Dear Vanessa,Thank you for your marvellous review!We are thrilled to hear that you found our accommodations excellent and that the room met all your expectations. It's truly heartwarming to know that you enjoyed the spacious and comfortable atmosphere we aim to provide.We are glad you chose our place for your honeymoon!We hope to hosting you again in the future,Best regards from our team

2/10 Terrible

Lori

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We arrived. There was no way to get in nobody to greet us at the door. After we finally got in touch with the person on the phone, they gave us a code to get into the room. Yes he did not work. And when I took a shower, I stepped in a hole because the drain cover wasn’t screwed in and my toe bent backwards and took off half my nail. I would like to be reimbursed for my stay
Stayed 1 night in Oct 2023
Response from Capitolium Rooms on Oct 23, 2023
Dear Lori,Thank you for your feedback.We are really sorry your stay was not as you expected.From the moment you booked the room it is a standard procedure for us to contact the guest.We tried to contact you many times with no luck. We suggest you to contact the hotel when you have a problem during your stay in order to fix proptly it and make your stay relaxing. Once again, we apologize for the inconveniences you encountered, and we are dedicated to ensuring a more pleasant experience for you in the future.

10/10 Excellent

Jim

Liked: Property conditions & facilities
We liked the kitchen area, croissants were provided in the freezer that we baked in the toaster oven. Milk, coffee, treats in the room were provided with a nice big common area. It had an elevator which was very handy to get our luggage up to our room. Rolando was very easy to communicate with.
Stayed 2 nights in Sep 2023
Response from Capitolium Rooms on Oct 2, 2023
Dear Jim,Thank you very much for your great review!We are glad to read that you appreciated the kitchen and common area, our vintage elevator and Rolando which is very responsive. We truly hope to hosting you again in the near future.Best regards from Rome,

10/10 Excellent

Woochan

Liked: Cleanliness, staff & service, property conditions & facilities
All went well. Great hotel for visiting Rome if you stay 2 - 3 night. Waking distance to and from most places.
Stayed 3 nights in Sep 2023
Response from Capitolium Rooms on Sep 25, 2023
Dear Woochan,Thank you for your amazing feedback!We are truly glad you had a great stay at our place and you appreciated our central location that allow you to visit Rome on foot.We really hope to hosting you again in the near future!Best regards,

8/10 Good

Rosa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room looked different from the pictures advertisement. There was an ugly smell in the lobby. When we got there, we had a problem with the AC and as soon as I called them, they were there to fix it almost immediately. We also needed an energy transformer and they also got it for me right away.
Stayed 4 nights in Sep 2023
Response from Capitolium Rooms on Sep 25, 2023
Dear Rosa, Thank you for reviewing your recent stay in Rome!We are glad you appreciated our responsive team. We try our very best to make every stay as comfortable as possibile.If you would like to let us know which part of the room looked different from the online pictures please write us in private.We hope you enjoyed our beautiful city.Best regards

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Capitolium Rooms on Sep 15, 2023
Dear Marie,Thank you for your top score review!Best regards from Rome

8/10 Good

Hend

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice, quiet and clean room . Everything is organized without communicating with anyone. Amenities are good , close to what you need such as transportations ,stores and not too far from attractions.The only negative thing in my point of view is that the room needs to be renovated.
Stayed 3 nights in Aug 2023
Response from Capitolium Team on Aug 31, 2023
Dear Hend,Thank you for your fabulous review!We are happy you appreciated the cleanliness of the room and the organization of the place.We are in a really central position,it is true.Critics to improve are always welcome and we invite you to write us in private to give us more details!We aim to improve everyday the experience of our future guests.Best regards from Rome

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in (as long as you read the instructions). Nice room, air conditioning did struggle a bit and we couldn’t use the washing machine at a convenient time but overall a great place to stay
Response from Capitolium Team on Sep 4, 2023
Dear Kelli,Thank you for your fantastic review!We are glad you had a smooth check-in and you appreciated the room. We hope to hosting you again in the near future!Ciao ciao from Rome

6/10 Okay

Chris

Liked: Staff & service, property conditions & facilities
The owner is amazingly accomodating. We came in very late and access was made very easy. It is soundproof to the outside, but if you have noisy guests on your floor you will know it. Shower needs to be gutted, and it could use AC in both rooms, but other than that it was great.
Stayed 3 nights in Aug 2023
Response from Capitolium Team on Aug 31, 2023
Dear Chris,Thank you for taking your time to review your recent stay!We are happy you felt comfortable during your stay.Thank you for your comment about the shower, we will consider it.Best regards from Rome

10/10 Excellent

Leslie k, Washougal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I did my shopping online I did not know that this would be rooms in an unmarked building in Rome (versus a hotel) so that was a bit of a surprise, but it was fine. The online check in was efficient yet impersonal, and therefore seemed unusual to me. However, the directions were clear, the facilities were clean, quiet, and they definitely served their purpose! Free coffee, treats and WiFi were a perk! It was about a 10 minute walk to the train terminal and there were dining options nearby. When I needed a shuttle to the airport, I called their number and it was arranged seamlessly and professionally. I have only great reviews for Capitolium Rooms. They were well worth the price! Thanks for the great memories in Rome!
Stayed 2 nights in Aug 2023
Response from Capitolium Team on Aug 31, 2023
Dear Leslie K,Thank you very much for your detailed and beautiful review!We like to think that our anonymous entrance allow you all the privacy you need on holiday.We are glad you appreciated our amenities, wifi and our central location, last but nit least the efficiency of our team.You are always welcome here when you want to visit Rome.Best regards,

8/10 Good

Diana

Stayed 2 nights in Jul 2023
Response from Capitolium Team on Aug 25, 2023
Dear Diana, Thank you for your rating!We are glad you valued t positively.A warm regard from our Team

8/10 Good

Mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Capitolium Rooms Team on Aug 3, 2023
Dear Mohamed,Thank you for your leaving a review from your recent stay in Rome!We are glad that everything was perfect.Best regards from Rome

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Area felt safe. There were many restaurants walking distance. Just be sure to check-in online before arrival so you can have all instructions to access the building/room. Room was very clean and spacious. Help desk (no front desk, but I communicated with them via WhasApp) was very responsive. Our room was very quiet as it faced a nice garden area. We enjoyed our stay.
Response from Capitolium team on Jul 6, 2023
Dear Maria,Thank you for your feedback!We are glad you appreciated the area, the clean and spacious room and the very responsive staff.Looking forward to hosting you again in the near futureBest regards

8/10 Good

Laura, Lake Orion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best service ever. Staff was attentive and very helpful. Transportation was arranged from the airport which made it really easy for us to get to Rome. Last minute, I needed to use their washing machine, printer and arrange transportation to the port of Civitavecchia. All of my needs were addressed in a very quick manner. The only set back was having to carry the luggage upstairs/downstairs and not being able to use the elevator. Other than that, excellent stay and convenient location to termini. If you want to save money on your stay, this wonderful room is the place to be.
Stayed 2 nights in Jun 2023
Response from Capitolium Team on Jul 12, 2023
Dear Laura, Thank you very much for your detailed review!We are glad you appreciated the efficiency of our team.We are sorry to read that you could not use the elevator. It is very curious because it is for all our guests. It is a old fashioned elevator so both doors must be completely closed to work. Next time you will come to Rome we will show you how to use it. Ciao ciao from Rome

10/10 Excellent

Samer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the hotel from 21 till 25 of june. I recommend this hotel if you want to be near almost everything and also the main terminal station. The hotel was great, the staff are very helpful and friendly.
Stayed 4 nights in Jun 2023
Response from Capitolium Team on Jul 12, 2023
Dear Samer,Thank you for your top score review!We could not be happier to read such a wonderful feedback. Our aim is to provide a comfortable stay for evey guest.We are glad you appreciated our central location and the helpful staff. We hope to hosting you again in the near future! Ciao ciao from Rome

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 2 nights in Jun 2023
Response from Capitolium Team on Jul 12, 2023
Dear Tracy,Thank you for your review!We are happy your stay was comfortable and the room clean.A warm regard from Rome

10/10 Excellent

Alisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet place in Rome. Very walkable and great little restaurants nearby. Would stay here again
Stayed 3 nights in May 2023
Response from Capitolium team on May 25, 2023
Dear Alisha, thank you for your lovely review! We are happy you enjoyed your stay in Rome.You are always welcome here

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay highly recommend
Stayed 5 nights in May 2023
Response from Capitolium team on May 25, 2023
Dear Taylor, We are glad you loved everything about your stay! Looking forward to hosting you again very soon.

8/10 Good

Lisa, Captain Cook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator didn’t work well had to walk stairs with luggage
Stayed 3 nights in Apr 2023
Response from Capitolium team on May 29, 2023
Dear Lisa, Thank you for taking your time to review your stay in Rome with us.We are really sorry the elevator did not work during your stay. You did not mentioned it with anyone of our staff, we would have helped you with your luggage.We did not had any complain from other guests concerning the elevator. Is it possible that when you called it it was temporary in use for other people in the building.Ciao ciao from Rome

8/10 Good

Dante

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Rome near Termini Station
Great that you only need to call a number to open the main door and input numbers on the keypad to get in your room. The room itself is clean and provided with amenities (soap, shampoo, water, snacks and other welcome drink). Location is a few blocks from Termini station and felt safe, even at night. The TV has netflix and youtube which is a plus, as other places we've been to only has TV channels all in Italian. Overall, a great place to stay in Rome- quite affordable and worth it.
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my need! 10 stars!
I needed a place to stay near the Roma Centrale and this hotel was a perfect choice. It was about an 8-minutes walk from the train station, so it was very convenient. The hotel and the room were very clean. Accessing the hotel using the code was perfect since I don't like carrying heavy keys around the city. I highly recommend this hotel. I would stay here again the next time.
Stayed 2 nights in Jan 2023

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect stay in a strategic location.
Stayed 1 night in Nov 2022

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, I loved the fact that it was codes to get in and even for check in. We arrived late at night and was very easy to get into our room. The restaurants around the property were amazing. The only thing we had problems with was the wifi was up and down.
Stayed 5 nights in Nov 2022

10/10 Excellent

Réal, Dollard des Ormeaux

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect when you arrive or leave by train.

10/10 Excellent

IAN, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the air conditioning was not allowed to be turned on in mid May it was not needed at night as temperatures fell to 59 degrees Fahrenheit. Note: Most rooms are above a busy pedestrian ally selling handicrafts till about 10pm (no cars) and some talking comes up to room if windows left open during the day.
Stayed 7 nights in May 2022

10/10 Excellent

Frequentvisitor, New York City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms away from street and facing garden with huge palm trees. Wall to wall carpet. Best to communicate with staff through texting or What’s App. Independent air conditioning with own controls in each room.They are there mornings otherwise Tex or email them to get keys and be let in. No phones in rooms. Old very secure 19th century apartment building.Small elevator. New bathroom fittings.10 minute walk from Roma Termini Train Station.
Stayed 7 nights in Nov 2019
Response from Capitolium Rooms on Dec 5, 2019
Thank you so much!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Max on Dec 11, 2019
Thanks, we hope to host you soon

10/10 Excellent

Denise, Pennsylvania

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was terrific for walking around to restaurants
Stayed 2 nights in Oct 2019
Response from Capitolium Rooms on Nov 26, 2019
Thank you so much! We hope to see you again on our property!

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
This property is more like a apartment bedroom with a bathroom. Very dated, however it did the job for us. We only were in Rome for 2 nights and weren’t gonna be in the room that much so it was okay. There was no one to greet us though
Stayed 2 nights in Apr 2019

6/10 Okay

Felecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
It was an overnight stay we were one night in Rome from Torino. We had a 24 hour layover before we headed to Spain. We are in Europe for 3 weeks and this is the end of our Italy tour and we picked this hotel for the reviews on Hotels.com They were very good. We found out afterwards after we booked that the front desk closed at 7pm so if you are planning to arrive late, it’s not a good idea. We had to arrange for a taxi service to pick us up through the hotel because we couldn’t cancel we paid $50 extra which was fine but when we got there we didn’t realize that it was on the 4th floor of the building and there was a young girl Waiting for us it was midnight and we had 3 weeks of luggage. She did her best.. the room was immaculate but again if you could get here at the proper time it would be better. The rooms are very small but they are super cute and all you need for a few nights stay. Typical hard ITALIAN beds but ladies they have a real Blow dryer not the one that is attached the wall so I was actually able to blow dry my hair!
Stayed 1 night in Oct 2019
Response from Massimiliano on Oct 13, 2019
Hi Felecia, nice to hear about our real Blow dryer :-) Maybe you was too tired but our little hotel is on THE 2 floor not 4... We have a lift for the luggage too!!! We closed at 7/9 pm. but if some customers arrives at night we are happy to wait for them... I hope you had a wonderful holiday Massimiliano

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within 8 minutes of Termini station. The value is awesome too. Pictures exactly as room is.
Stayed 4 nights in Sep 2019
Response from Massimiliano on Oct 13, 2019
Thanks, happy to have met you!

8/10 Good

Jacqueline

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view from my window. I did not like the stains in the carpet
Stayed 1 night in Oct 2019
Response from Massimiliano on Oct 13, 2019
Thanks, next time no more stain...nice to have met you!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful when needed. It was quiet and very clean, close to train station.
Stayed 1 night in Sep 2019
Response from Capitolium Rooms on Sep 22, 2019
Thank you so much!

8/10 Good

Juhye

Traveled with family
Liked: Cleanliness, room comfort
Old but well maintained.
It was easy to find. A bit further away from landmarks but we only needed it for one night. I have been talking to the manager before getting to the place but when I changed check in time, I couldn’t get her response quickly and manager wasn’t at the place to open the door. We eventually went back to the place at the time I said before the change. Room was old but well maintained mostly except the shower room was missing the door and the water splashed out to the washroom floor.
Stayed 1 night in Sep 2019
Response from Massimiliano on Oct 13, 2019
Thanks, now the door of the shower is fixed. Nice to have met you.

6/10 Okay

Sergey

Stayed 1 night in Aug 2019

6/10 Okay

Fae

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
it doesnt have 24 hr front desk, must wait till 10 am for front desk. Rooms were hot and building is old. Only 1 person and luggage fit into elevator.
Stayed 3 nights in Aug 2019

8/10 Good

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable
We were very happy with the overall standard being maintained. The hotel staff are very helpful and prompt in taking actions.
Stayed 3 nights in Aug 2019
Response from Capitolium Rooms on Aug 10, 2019
Thank you! We hope to see you again! Capitolium Rooms

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well located walking distance to many attractions staff is very nice
Stayed 1 night in Jul 2019
Response from capitolium rooms on Jul 31, 2019
thank you so much, yes the property is very well located. we hope you see you soon.

8/10 Good

Wilfredo

Liked: Staff & service, property conditions & facilities, room comfort
Rome: The Eternal City!
- Very close to the train station Roma Termini - Several restaurants around - Has AC and TV - The only issue? I had problems with the WIFI connection on my second and last days. Very slow and las night did not work at all!
Stayed 4 nights in Jun 2019
Response from Johnny on Jul 29, 2019
Thank yo uso much Wilfredo for giving us 8 Stars!! We hope to see you again!

6/10 Okay

Soha, Toronto

Traveled with partner
Liked: Cleanliness, staff & service
We enjoyed the price point, general cleanliness and bed. The AC in the room was not quite powerful enough and took quite a long time to cool the room. We also had to ask for soap in the room as they had forgotten to provide it.
Stayed 3 nights in Jul 2019
Response from Johnny on Jul 17, 2019
Hi Soha! Many thanks for your 3 stars! RE AC, as we explained you, there are 3 different power levels on the controller, you should have just set up the right power level :-) RE Soap: our cleaners did not forget anything, your soap was on your sink in your bathroom immaculate, that is why you haven't got new soap/shower gel. We hope to see you again! All the best

8/10 Good

Armando, Morristown

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host is wonderful, very helpful, and very friendly. Highly recommended!
Stayed 3 nights in Jun 2019
Response from Johnny on Jul 4, 2019
Thank you so much Armando! We wish you all the best to you and your family!

10/10 Excellent

alaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Rome
The receptionist and the owner were very helpful.
Stayed 3 nights in Jun 2019
Response from Johnny on Jul 3, 2019
Thank you so much Alaka! come back soon please!

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2019
Response from Johnny on Jun 25, 2019
Thank you!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 min walk to train/metro/hop on spots. Some nice cafe’s in the area. Room was nice and quiet. Very small elevator.
Stayed 4 nights in Jun 2019
Response from Johnny on Jun 11, 2019
Thank you! Yes, plenty of cafè and nice restaurant in our area, and rooms extremely quiet at the same time. Many thanks!