Ratings based on 74 Verified Reviews

3.8 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Great location for adventures in Rome

Posted Oct 17, 2016
Pros: Location. Cleaning staff.
Cons: The showers are relatively small but that wasn't a deal breaker.
Location: Five minute walk to Termini and another station. Walking distance to a bunch of sights.
We used this clean comfortable hotel as our home base to explore Rome. Its central location and proximity to the metro allowed us to wander and be comfortable after a long day of exploration. I absolutely recommend staying here.
Comment from Hotel Management
Oct 17, 2016 by Jino Joy, Hotel Management
Dear guest, Thank you for choosing our Hotel for your recent stay . We are glad that you enjoyed the location, staff , price value and that you felt at home with us.Hope to have you with us soon again. With warm regards Jino Joy
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, Texas

Good launch point for exploring Rome!

Posted Sep 29, 2016
First trip to Rome so I didn't really know what to expect or what is important in a hotel there. The proximity to Termini is great. A 5 minute walk gives you access to the whole city while getting you far enough away to keep you from feeling like you live in the metro. The room was clean and simple and the staff was friendly and helpful. Breakfast wasn't robust and is the only negative thing I can think of. A great place to stay if you're more interested in the city than the hotel accommodations.I would definitely recommend the hotel and I would stay here again.
Comment from Hotel Management
Oct 1, 2016 by Jino Joy, Hotel Management
Dear Mr.Trev, Thank you for staying with us and for sharing your positive experience here for others . Thank you also for your suggestion about the breakfast. As you experienced we offer only Continental breakfast at the cost of 5 euro. But those prefers american breakfast , there are lot of bars located close to our hotel .Overall, we were all happy to hear you had a nice stay. We hope to see you again soon. Yours sincerely, Jino Joy
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Excellent, modern hotel in great location

Posted Jun 20, 2016
The hotel looks quite new. The rooms were really nice and quite spacious for Rome. The beds were comfy with spare pillows available. The bathroom was clean and quite large. All showers in Italy are quite small. This one was maybe slightly bigger than usual. There was a tv, a desk, a fridge, a cupboard. The staff were very helpful and friendly. They were happy to arrange a check out half an hour later than usual to suit us better. The only thing was the noise from the bars downstairs. With the big thick windows and screens this wasn't a problem. But then, the room was quite warm. While there was an aircon and it did work, we couldnt work out how to get the temperature down (which is more our problem than the hotel's!). It was a very good price. I recommend this hotel!
Comment from Hotel Management
Jun 26, 2016 by Jino Joy, Hotel Management
Dear Mr. Abbey, Thank you for leaving this nice comment after your recent stay at our hotel . We are glad that we could exceed your expectations and would be very happy to welcome you back soon again! Warm regards Jino Joy
4 out of 5
Recommended
for Everyone
by A verified traveler

Nothing to complain about

Posted Jun 11, 2016
Around action for younger people.... Central location... Not close to attractions but handy to the main metro station and all lines so I would stay there again.... Wasn't very hot but a/c didn't seem strong
Comment from Hotel Management
Jun 12, 2016 by Jino Joy, Hotel Management
Dear guest, We are glad to hear that you had a comfortable stay at Hotel Continentale and were satisfied with our services. It'll be a pleasure to accomodate you again in your next trip to Rome. Stay tuned for our new special offers for new guests and discounts for previous guests who already stayed in our hotel. Thank you again for your nice review Warm regards, Jino Joy
3 out of 5
Recommended
for Everyone
by A verified traveler from Leeds, UK

Centrally located, near termini (station)

Posted Mar 13, 2016
Pros: Location.
Cons: Unfair question as it is a budget hotel and as such it was excellent value.
Location: Central Rome, easy access to Termini (station) 5 mins walk. Good access to all historic sights, we walked to them all.
Hotel was undergoing refurbishment at time of our stay. Small room but we knew that when booking. Staff excellent. location excellent. Some street noise on a night but hey, it is central Rome!. Very enjoyable stay, excellent value for money.
Comment from Hotel Management
Mar 15, 2016 by Jino Joy, Hotel Management
Dear Mr.Ian, thank you for your excellent review, which we were delighted to read!We are happy to hear that you enjoyed your stay and that you appreciated our services. Looking forward to your soon return visit. Warm regards Jino Joy
2 out of 5
by A verified traveler from UK

Strange layout for a hotel

Posted Dec 2, 2015
Cons: Lighting in rooms, bigger bathroom, room safe
This hotel layout is the weirdest I have ever encountered as it resides in a complex of hotel/hostels. We entered a large opening and there were signs for different hotels and lots of students sitting everywhere. This hotel is up some stone stairs (no lift from ground floor) and you pass other hotel receptions on your way up so there are different people around from different hotels. We find our hotel reception through a broken glass door and checked in, then we had to go back into the stairwell where there is a very small lift situated between the flights of stairs (very quaint but can take no more than two people with hand luggage). We asked for a room overlooking the back courtyard of the hotel for quietness which was quite a dark room even when the shutters were open. The beds were OK and I had to ask for a softer pillow as the ones on the bed were like a brick. The bathroom was tiny (two of you couldn't be in there at the same time unless one of you were in the shower). The room itself was a strange shape and the full length mirror was in the darkest place in the room so it wasn't of much use. This room didn't feel nice to be in and unless it was much cheaper I would not stay here again. The breakfast was all sweet stuff and was OK if that's what you wanted.
Comment from Hotel Management
Jan 2, 2016 by Jino Joy, Hotel Management
Dear guest, Thank you for sharing your experience with us First of all we would like to express our sincere apologies for the inconvenience you experienced during your stay With respect to your feedback, I would like to inform you as follows:As the hotel is situated above the lower ground, which can be seen from photos, the hotel offers rooms that are situated on second and third floors. Sorry to hear that you didn't like the ambiance of the hotel. As many other reviews attest, we do have a wonderful relaxing atmosphere.But I believe, it's just a personal choice. Eventhough our lift may not have met your expectations, we are pleased that you appreciated the location, price value and services. As you experienced our hotel located in elegant 19th c building together with other hotels.It is very difficult to have large elevator due to the huge infrastructural limitation.The lift is small due to the the fact that our building built before the introduction of modern type elevator and it is very common in historical cities .Our reception is situated on raised ground floor , from there starts lift to the various floors Eventhough we do not have porter service our front desk are willing to assist those persons need special assistance ( physcially challenged ,carrying woman or old people)to manage their luggages by themselves. It is quite sad that you were not satisfied with your room size and format of the bedroom, we actively ensure all promotional materials are open in regards to the size of our bedrooms, this is due to the ancient building which we take huge pride in remains characteristic yet high class. We always recommend to Guest prior to booking, that they explor all room types available, sizes and amenities of which differ, to ensure that Guests choose and book the room type most suitable to their needs.We also provide upgrading facility.
3 out of 5
by A verified traveler from England

Staff pleasant

Posted Nov 17, 2015
Pros: Friendly staff
Cons: Buffet and bar selection.
Location: Nothing much near by but doesn't take long to reach any tourist attractions. Close to the Termini, couple nice restaurants. Very dirty area.
Staff extremely friendly and efficient, hotel not ideally situated, area is not the best. Room was comfortable even though small. Is mainly for students of which we did not realise.
Comment from Hotel Management
Nov 19, 2015 by Jino Joy, Hotel Management
Dear Mr&Mrs.Jen&Andy,it was a pleasure having you with us. Thank you so much for your nice review! I'm so happy to hear that we you were impressed by the service as it's our number one priority! We look forward to seeing you again soon and stay tuned with us for special offers we are planning for already stayed guests. Best Reagards Jino Joy
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Good location. Good price.

Posted Nov 15, 2015
Pros: Good location, Good shower, Free Wifi, Good price
Cons: Improve the bathroom ventilation. It will be good if the hotel keychain was smaller and more light. The key chain is pretty heavy and bulky
Location: It's 5min walk from Roma Termini Station/ Airport Bus shuttle. Close to supermarkets.
We chose this hotel because it's right next to Roma Termini Train Station. You can take either the train (for 8 euro) or the airport bus (for 4 euro if booked online) to get to Fiumicino airport. We stayed there for 3 nights and we visited Rome entirely by walking. It's a nice cozy room with a large window. The bed is very comfortable for those who like hard mattress. The bathroom is very small, you have to be slim fit inside. The shower is great with good water pressure and temperature. The room has AC and heating. The bathroom is very clean but it has a bad smell. The ventilation is poor. The hotel room has free reliable WiFi. The staffs are pleasant.
Comment from Hotel Management
Nov 18, 2015 by Jino Joy, Hotel Management
Dear guest, We are grateful for your comment as such information enables us to continually monitor and improve the service we are offering. Thank you for your suggestions .Your feedback will be gratefully received by the whole team. Regarding the key, we are planning to introduce card system. . We insist our guests not to put hard substances to toilet which may obstruct the drainge system.I suspect that odour happened due to sewage block. Had you mentioned the issues regarding the odour in the bathroom we would have been more than happy to either send the maintenance team to your room to resolve the issue or offer you an alternative room. We greatly value every guest that chooses our hotel,I want you to know that our objective is simply to provide warm, professional and friendly service, ensuring we do all in our power to give our guests an experience that is enjoyable and memorable. We hope to welcome you soon again in our hotel. Kind regards Jino Joy
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable. Good location. Great staff.

Posted Oct 26, 2015
Stayed 3 nights. Easy walk to Metro stations. Staff was very helpful. Laundromat within a block. Near restaurants and shops.
Comment from Hotel Management
Oct 26, 2015 by Jino Joy, Hotel Management
Dear guest, Thank you for choosing our Continentale for your recent stay in Rome. We are glad that you enjoyed the location and that you felt at home with us. We would be more than happy to have you soon again with us. Nice regards Jino Joy
4 out of 5
Recommended
for Couples
by A verified traveler from London

Adequate hotel in a convenient location.

Posted Oct 10, 2015
Pros: Friendly staff and good value breakfasts.
A clean, pleasant hotel, well located for Terminii station and local transport. Suitable for visiting all Rome's sights and well served with local restaurants.
Comment from Hotel Management
Oct 13, 2015 by Jino Joy, Hotel Management
Dear Mr.BrianThank you for choosing our Continentale for your recent stay in Rome. We are glad that you enjoyed the loacation, continental breakfast and that you felt at home with us. We would be more than happy to have you soon again with us. Warm regards Jino Joy