Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
66% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

too much money for the value received...

Posted Aug 9, 2016
Pros: location...
I wouldn't give it more than 3 stars...way overpriced for the value received....ceiling vent fell on my wife and hit her in the leg..(no apologies from management btw)..bugs in the room....cracks in the doors, walls, etc.....again not more than a 3 star hotel.....
Comment from Hotel Management
Aug 15, 2016 by Massimo Colli, Hotel Management
Dear Guest, Whilst I can assure you that all of your comments have been thoroughly dealt with at an operational level, any attempt to justify or expand upon the problems you encountered would , I feel, be inappropriate. None of the situations you describe should have occurred. I would therefore like to offer my most sincere apologies to you. You clearly did not receive the quality of service upon which we pride ourselves and the events that you should have experienced. Again my sincere apologies for causing you the mentioned inconveniences, and sad that we did not have the opportunity to meet and discuss it in person. We hope to welcome you back soon to restore your confidence in us and until then I send you my best regards. Your sincerely, Massimo Colli General Manager
4 out of 5
by Alia

Posted Aug 6, 2016 on Hotels
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
Dear Guest, following your recent stay at the Hotel d'Inghilterra, I would like to thank you for your great feedback and I look forward to the pleasure of welcoming you soon. Yours sincerely, Massimo Colli General Manager
5 out of 5
by Peter

Posted Jul 25, 2016 on Hotels
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
Dear Guest, following your recent stay at the Hotel d'Inghilterra, I would like to thank you for your great feedback and I look forward to the pleasure of welcoming you soon. Yours sincerely, Massimo Colli General Manager
2 out of 5
by A verified traveler from dubai

City hotel

Posted Jul 22, 2016
Even with an upgrade to their suite it was a bad experience. Late check in as room wasn't ready. Tv not working, safe not working, wifi connection was terrible. Bathroom amenities missing. Slow service during breakfast. Staff were pleasant & helpful Hotel location very nice
Comment from Hotel Management
by Massimo Colli, Hotel Management
Dear Guest, first I would like to apologiese for all inconvenience you experienced in your room during your stay. The varios technical issues, you mantioned, should have been checked thoroughly prior to your arrival and I am so sorry this was not done.Again I am so sorry for all the inconvenience this must have caused and apologiese most sincerely.I thank also for your great feeback about our tean abd the Hotel location. Kind regards, Massimo Colli General Manager
4 out of 5
by A verified traveler

Posted Jun 17, 2016
The hotel has an amazing location and charming decor. The staff are very helpful. The food is very good.
Comment from Hotel Management
Jul 29, 2016 by Massimo Colli, Hotel Management
Dear Guest, following your recent stay here at the Hotel d'Inghilterra, I would like to thank you for having taken the time to write your great feedback. It is our philosophy to ensure that we provide our guest with the highest standards of product and service at all times. I look forward to the pleasure of welcoming you again to the Hotel d'Inghilterra in the near future. Kind regards, Massimo Colli General Manager
1 out of 5
by A verified traveler

HORRIBLE

Posted Jun 10, 2016 on Hotels
HORRIBLE, MY WIFE AND I GOT BED BUGS .
1 out of 5
by A verified traveler

Neglect and past glory

Posted May 14, 2016
Pros: Nothing
Cons: This is at best a three star hotel, so just call it that.
Location: Great location.
Small, ridiculously uncomfortable rooms, furniture in poor condition.
Comment from Hotel Management
by Massimo Colli, Hotel Management
Dear Guest, first of all, I would like to apologies for any inconvenience caused during your stay. It has been taken very seriously that your recent visit to Hotel D’Inghilterra has been not up to out standards we adhere to. Providing the number one service is our highest priority and taking back the experience you’ve had with our Hotel is what we concentrate on, reading that we’ve not kept to our standards is something we take very seriously. Again my sincere apologies for causing you the mentioned inconveniences, and sad that we did not have the opportunity to meet and discuss it in person. Kind regards,Massimo Colli General Manager We hope to welcome you back soon to restore your confidence in us and until then I send you my Best Regards, Massimo Colli General Manager
4 out of 5
by jonathan from Ca

Posted May 4, 2016 on Hotels
Hotel was in a great location. It's ready for an upgrade.
Comment from Hotel Management
Aug 1, 2016
Dear Guest,I am pleased to read your comment about our location. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon! Warmest Regards, Massimo Colli, General Manager
4 out of 5
by A verified traveler

Nice stay and wonderful location

Posted Apr 30, 2016
Got a good room in the hotel, which has the unbeaten location in the city. Close to Spanish Steps but quiet. Good restaurants and shops around. Will stay here again next time in Rome.
Comment from Hotel Management
Aug 1, 2016 by Massimo Colli, Hotel Management
Dear Guest, I am pleased to read your positive feedback about our location and I will extend you positive comments to all the Hotel d’inghilterra staff. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon! Warmest Regards,
5 out of 5
by Alevtina from Civitanova Marche, Italia

Posted Apr 21, 2016 on Hotels
Останавливаюсь в L'Inghilterra не в первый раз( хотя были и опыты неудачного проживания в отелях поблизости). Удивляет не высший балл в отзывах. Меня устраивает все,- пешая доступность до достопримечательностей центра города, до лучших бутиков для шоппинга, до любимых ресторанов. Сам отель уютен,роскошен, чист,располагает номерами разного размера, однако классический стиль оформления с использованием высококачественного текстиля создает комфорт в любом, персонал максимально приветлив и услужлив. По своему богатому опыту не знаю другого отеля в районе Кондотти, где мне было бы приятнее остановиться. Огромная благодарность сотрудникам за гостеприимство и доброжелательную помощь во всех вопросах!
Comment from Hotel Management
Aug 1, 2016
Dear Guest, I appreciated you sharing your positive ratings regarding your overall experience and I am pleased to know that you found everything to your complete satisfaction. It is our constant aim to make our guests feel at home and to make their stay as memorable and comfortable as possible. I was therefore very pleased by your feedback.