Unbelievable Staff. Wonderful Experience.
Posted Dec 6, 2016
This is ABSOLUTELY the best service we have every experienced in a hotel. We have stayed all over the place in Europe and the US (London, Venice, Barcelona, NYC, and many more) and we were blown away at the attention and service we received at Hotel Diocleziano in Rome. The hotel itself is a little small, but situated VERY conveniently about a block away from the Termini train station. As soon as we checked in, our bags were carried for us up to the room and we were shown around by an incredibly friendly bell boy/bar tender Joshua. Signs were posted in the room directing us to contact the staff if anything was needed, including if you wanted a softer or firmer bed. Really incredible attention to individual needs. We were easy cab rides away from the main sites, Colosseum and Forum, Vatican, and ended up walking through the rest of Rome to other places like the Spanish Steps, Trevi Fountain, Pantheon, and numerous, beautiful churches and basilicas, to make our way back to the hotel for the evenings. The breakfast was really amazing as well. Immediately upon entering the dining room, the staff made fresh squeezed orange juice and espresso and set them at our table before we finished through the buffet line. Plenty of fresh baked pastries, fruit, meats and cheeses, eggs and cereal, anything you could possibly want. This was truly and amazing experience and we would definitely recommend this to anyone. We will certainly be back ourselves!