Ratings based on 1,387 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Ohio

Unbelievable Staff. Wonderful Experience.

Posted Dec 6, 2016
Pros: Incredible staff. Great Location. Great Breakfast.
Cons: Nothing.
Location: Colosseum. Vatican. Pantheon. Trevi Fountain.
This is ABSOLUTELY the best service we have every experienced in a hotel. We have stayed all over the place in Europe and the US (London, Venice, Barcelona, NYC, and many more) and we were blown away at the attention and service we received at Hotel Diocleziano in Rome. The hotel itself is a little small, but situated VERY conveniently about a block away from the Termini train station. As soon as we checked in, our bags were carried for us up to the room and we were shown around by an incredibly friendly bell boy/bar tender Joshua. Signs were posted in the room directing us to contact the staff if anything was needed, including if you wanted a softer or firmer bed. Really incredible attention to individual needs. We were easy cab rides away from the main sites, Colosseum and Forum, Vatican, and ended up walking through the rest of Rome to other places like the Spanish Steps, Trevi Fountain, Pantheon, and numerous, beautiful churches and basilicas, to make our way back to the hotel for the evenings. The breakfast was really amazing as well. Immediately upon entering the dining room, the staff made fresh squeezed orange juice and espresso and set them at our table before we finished through the buffet line. Plenty of fresh baked pastries, fruit, meats and cheeses, eggs and cereal, anything you could possibly want. This was truly and amazing experience and we would definitely recommend this to anyone. We will certainly be back ourselves!
5 out of 5
by A verified traveler from Atlanta

Nice hotel close to train station

Posted Nov 30, 2016
We stayed for 3 nights, room was specious and clean. There was a complementary mini bar which they filled it up daily with non alcoholic beverages. Breakfast awesome and the ladies worked in breakfast room very friendly. The staff all very nice especially Doreen. We will stay there again !
5 out of 5
by A verified traveler from Mexico City

Hotel increíble muy cerca de la Termini Station

Posted Nov 26, 2016
Muy limpias las habitaciones, moderno y el personal muy amable y todos hablan inglés, sin dudarlo regresaría al hotel. Estancia muy agradable.
4 out of 5
by A verified traveler from US

Relaxing stay at Hotel Diocleziano

Posted Nov 21, 2016
I stayed at the hotel during the week of Nov 14th. It is very close to the train station and the metro station. This made it very convenient for metro trips through the city and day trips out of the city. The room was clean and the breakfast was very nice. The staff spoke very good English. In addition, I arrived in the early morning and I was allowed to check in. I would stay here again.
5 out of 5
by A verified traveler from taiwan

Near station

Posted Nov 20, 2016
Perfect location, close to station 5 minutes by walk, and near the sightseeing bus stop. Nice room and good customer service, especially you could drink everything in the refrigerator is free.
5 out of 5
by A verified traveler from Tasmania

Great Hotel

Posted Nov 18, 2016
Super quiet in such a busy central location near the main railway station. Staff very friendly and the breakfast was also very good. Mini bar free inclusions of water and soft drinks a bonus. Great restaurants and mini market all really close
5 out of 5
by A verified traveler

Just a bit cold during winter season but, other

Posted Nov 16, 2016
Pros: Service and room
Cons: Just a bit cold and blanket wasnt warm
Just a bit cold during winter season but, other than that everything was perfect and just brilliant. Wonderful staying
4 out of 5
by A verified traveler


Posted Nov 15, 2016
Pros: スタッフの対応がとても丁寧で親切でした。朝食も美味しかったです。毎日の清掃も行き届き快適に過ごせました。
Cons: ホテルについては特にありませんが、テルミニ駅はスリが多く治安が悪いのが難点です。大きな荷物を持ってる時は注意して下さい。
Location: 駅やコンビニが近くでどこへ行くのにも便利
5 out of 5
by A verified traveler from 日本


Posted Nov 13, 2016
Pros: スタッフの気持ちの良い対応。 駅が近く、観光、その他の移動に便利。 静か。
駅から5分以内の便利な場所であるにも関わらず、1本横道に入るので静かな環境です。 早目の到着時間でしたが、部屋が掃除されており直ぐに部屋を利用できました。 ホテルのスタッフ全員(レセプション、ポーター、レストラン)は、いつも笑顔で気持ちの良い対応をしてくれます。 レセプションのフロアーから、エレベーターがある場所まで少し階段があるのですが、ポーターさんが運んでくれます。 部屋からの眺めは期待できるものではありませんが、窓が広く射光は十分です。 冷蔵庫の飲み物は全て無料で、毎日補充してくれます。 バスタブはありませんが、湯量も十分、排水も問題ありません。
4 out of 5
by A verified traveler


Posted Nov 12, 2016