The standard hotel room that we stayed in was clean and very basic. The room did not have an iron or ironing board and we had to collect a key from reception and travel to the second floor to use the iron which was irritating and time consuming. The room did not have a clock and the English channels on the TV did not work. We were also unfortunate to be given a room facing the inner court yard of the building, there was no natural sunlight and the room was very dark and depressing. The staff did however allocate another room which was slighty better. The hotel also seems to be a local boarding house for police staff working at the police station across the road. The staff however were very helpful and customer service excellent. I would not recommend this hotel for a sightseeing trip to Rome. It required a 15 minute bus journey to the metro station and a 30 minute journey into Termini or longer for other stations such as Collosae. You would also need to purchase a daily BIT ticket €1.50 for a single trip (which you can buy in advance because the bus does not take cash) or buy a travel card, so travelling can become quite expensive. Other than that we had a fantastic trip to Rome....it's a must see city. Looking forward to going back but I would not stay here again.
Comment from Hotel Management
Jun 13, 2016 by public relations manager, Hotel Management
Dear guest, we thank you for the review. The comments of our visitors help us to improve the quality of our services. Our rooms are equipped with TV with foreign channels, in case there were any problems, our staff is ready to solve them. We have a room on the second floor, dedicated to ironing, otherwise we have an agreement with a laundry service that often our guests require. Our rooms have various amenities such as mini bar, TV, private bathroom ... etc are functional rooms and very spacious. As for the room change that you have requested, we are pleased to know that it was satisfied in its demands by our staff. The Hotel is located just 8 km far from the center, reachable by bus (447) and metro b (10 stops), in just 25 minutes, but it can take our private shuttle, including in the comfort room rate, which takes you directly to subway.
We regret that your judgment is to not back, in case you change your mind, we would like to welcome you again as our guest.