Ratings based on 250 Verified Reviews

4.0 out of 5
76% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Dec 14, 2016 on Hotels
Great service and comfortable and clean room.
2 out of 5
by A verified traveler from Dallas

Had a terrible time.

Posted Oct 10, 2016
Location: Great location. Lots to do nearby. Great Pizza Place on the adjoining street before Euro House.
I found hotel staff to be cold, condescending and totally lacking in empathy. I called before booking from London. Explained clearly to the woman who answered the phone I will be arriving on a red eye flight, will leave at 7am for Florence, come in at 9pm from Florence and catch a 7am flight back to London. Got to the hotel at 2.18 am To be told I will have to pay for two nights instead of one and I had to check out by 10.30 am. The desk clerk Mr Noumane will not even give me a late check out when I told him I would spend my night and check out in the morning. Mr Noumane did not offer to help with my bags as I lugged them across as my room was across the road - a lady at 3 am in the morning. Conversely, staff at the Best Western Hotel next to them offered me the best of service and everything I did not get from Euro House. Best Western staff arranged cheaper airport shuttle to get on my train to Florence 6 euros compared to 15 euro at Euro House, Best Western held my bags till I returned from Florence to check in. Loaned me a charger for my IPad. I also got free wifi from Best Western while I had to roam data in my room at Euro House. The best thing about Euro House was the breakfast and the sweet lady who handled that service. I am African American by the way. Not sure if that played into the dynamics of my experience and service.
3 out of 5
by A verified traveler

Hotel convenient to airport

Posted Oct 6, 2016
Hotel Staff very rude refused late check out bed very uncomfortable felt like I was lying on a rock it was very clean though but staff needs to learn manners
4 out of 5
by A verified traveler

Convenient clean hotel

Posted Sep 30, 2016 on Hotels
Great. Room was clean, large. Great breakfast. Good restaurant.
4 out of 5
by A verified traveler

Nice hotel, great staff, convenient to airport.

Posted Sep 20, 2016 on Hotels
Hotel was very nice, staff very nice. A couple of restaurants within a couple blocks, but other than that not much to do in the area. Stayed there because of close proximity to airport and shuttle service, which was great!
3 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Nice place in fumiaccino

Posted Sep 3, 2016 on Orbitz
Nice hotel. Small rooms, staff does not speak English. Good breakfast. 20 minutes walk from fumiaccino.They will not change money for you and the nearest exchange facility is the airport. check in time, although stated to be 11:30 on orbitz, their actual check in time is 2:30.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 1, 2016 on Hotels
2 out of 5
by Magid H from Dublin, Ohio

Posted May 27, 2016 on Hotels
A small room at the attic, with one chair, very small bed, basic bathroom, and that is it. It is good for sleeping for few hours till next flight, but not any more. I gave it only one star.
3 out of 5
by Bambi from MURPHYS, CA

GREAT ACCESS TO DA VINCI AIRPORT

Posted May 22, 2016 on Hotels
WE LEFT BEAUTIFUL SORRENTO AND NEEDED AN INEXPENSIVE PLACE FOR 6 HOURS SLEEP BEFORE OUR FLIGHT HOME. THIS FIT THE BILL.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Nice hotel

Posted May 16, 2016
We stayed one night, close to airport (FCO), great breakfast, would stay again if need to be close to airport