Posted Oct 2, 2011
The hotel was located beside a busy road with nothing else in the area, no bars, shops or restaurants so you were stuck in the hotel with no facilities after 10PM. The evening meal was nice though, which is more than can be said for breakfast, the coffee was never more than lukewarm, the fruit salad was tinned but there was a selection of cereals and bread and croissants with ham and cheese as well as hard boiled eggs, fresh apples and pears
The hotel was well outside Rome, about a 20/30 minute train trip which wasn't bad at 1 Euro each way. The hotel provided a mini bus shuttle service between the hotel and the station which had to be booked. The earliest shuttle in the morning was 8.15 so if you had to be in Rome before 9.00 am you had take a taxi to the station which cost us 17 Euros. On our last day we were due to be picked up at 17.15 at the station as we were leaving the hotel at 18.00 but the minibus did not turn up and we had to get a taxi back just making it in time for our pick up at a cost of another 17 Euros. The hotel staff said the minibus did turn up but we did not see it and we were waiting from 17.00 to 17.40.
The room was fine with good air conditioning and very clean. Tea and coffee facilites were supplied on request but they came with no milk and they were taken away the following day but supplied again later again on request but as it was after 9.30 they could not give us a kettle, even though this time the milk was supplied, what was the point?
Comment from Hotel Management
by Hotel Management, Hotel Management
We thank you for your comment, which was duly appreciated, but we still wonder where is the “rubbish”.
In your comment you quote: about breakfast “there was a selection of cereals and bread and croissants with ham and cheese as well as hard boiled eggs, fresh apples and pears”, then “The room was fine with good air conditioning and very clean”.
Tea and coffee facilities are available on request free of charge, milk is available on request because we like to give fresh milk to our guests. Kettle was taken away the following day to permit us to clean it.
We offer a free shuttle service to the Metro Station available from 8.15am to 11.00pm, we’re sorry you could not meet our shuttle as other guests did.
Location is clearly stated in the Hotel description (both in this website and in the others).
We still thank you for your kind comment and remain yours sincerely