Ratings based on 1,435 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Great place to crash for the night near FCO

Posted Jul 26, 2017
As the title says, we only stayed here for one night before our flight back to LA. It was the perfect place for that. However, it would also be a great place for a longer stay. Very modern rooms, nice restaurant and pool, and the grounds were pretty impressive. I also liked the smokers balcony… If I had to pick on one thing, it would be that the queen bed was two twins pushed together, and was a pretty solid mattress… Other than that, it fit the bill…
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice airport hotel

Posted Jul 18, 2017
The pool is awesome and the garden. The only thing that is not pleasant is the elevator. It's very tiny that its hard to haul luggages. The breakfast is good enough.
1 out of 5
by A verified traveler

uncomfortable and unaccommodating

Posted Jul 2, 2017
This was really an uncomfortable stay. Don't let the nice lobby, pool, and restaurants deceive you. Our room smelled terribly of smoke. They wouldn't give us a different room because they were overbooked and couldn't accommodate this big party. We also had a broken shower head, hairs on our mattress, and a broken key-hole/air conditioner. The only positive thing was their pizza and pool. Oh, and they comped us a 6 euro bus ride to the airport for our troubles.
1 out of 5
by A verified traveler

So Disappointed

Posted Jun 30, 2017
Pros: I think the experience will be great, if you can get the shuttle during the hours that they run.
Cons: I think the hotel should write down that they do not provide shuttle service outside of the hours on the schedule for people to be aware.
Location: Close to the airport
I have contacted the hotel twice before getting to the airport about the fact that I will be arriving outside of the shuttle hours. The website and the document with the shuttle hours says that you need to call if you need overtime service. When I called them at the airport, the receptionist told me that they have no service and that I need to take the taxi. The taxi costed me 25 Euros for a 6 minute ride.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Canada

Clean and close to airport

Posted Jun 25, 2017
Pros: The breakfast has a lot of variety and is very nice, both hot and cold. Lovely pool and comfortable quiet rooms
Cons: The A/C would not go lower than 24C
This is a nice, clean hotel. Staff are very friendly and as helpful as they can be. There was a language barrier, our A/C would not go lower than 24 C and when I contacted the front desk and asked for a fan, they sent a blow dryer. I called three times as the room was getting warmer and nothing was done to remedy the heat
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach

Amazing staff

Posted Jun 24, 2017
Stayed at this hotel during an overnight layover in Fiumicino. Check in, pool, pool side bar and restaurant staff was very polite and helpful as well as the cleaning personnel who went out of their way to help me with my bags and my toddler daughter while trying to access my room. Room was spacious, bathroom clean and modern. Restaurant food was delicious. I highly suggest this hotel if you want to stay close to the airport.
3 out of 5
by A verified traveler from NY, NY

Mediocre Hotel near Airport

Posted Jun 18, 2017
Pros: Proximity to airport
Cons: Rooms are depressing and could use an upgrade.
Location: About 5miles from airport, nothing to do nearby
Smooth checkin, although mediocre hotel, tiny twin beds in room - kind of depressing, although I was here because I needed to be near the airport- the shuttle from airport to hotel gets limited after 8pm - so when I arrived after 8PM by car, I thought I would return the car at the airport and take a shuttle back to the hotel, but i missed the shuttle. I ended up keeping my car and driving myself to the airport in the early morning. I was able to get a light dinner in the outdoor restaurant as there seemed to be no options within walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel not too far from the airport

Posted Jun 2, 2017
Pros: location and clean facilities
Cons: The the hotel staff can be more helpful especially for the guests who do not speak Italian
Location: We explored ruins of ancient city of Ostia and the hotel provided shuttle service for 25 Euros each way
The facilities are clean and the staff is friendly
Comment from Hotel Management
Jun 2, 2017 by Marco, Hotel Management
Dear Mr Avtar, Thank you for taking the time to share your feedback with us! Our guests' comments always contribute to enhance our customer service. Looking forward to welcome you again soon. Best Regards
2 out of 5
by A verified traveler from Copenhagen

Golden Tulip

Posted Jun 1, 2017
Pros: Location
Cons: Facilities in general
Location: Good location just to reach the airport
Booked type of room was not available. Downgraded without being informed in advance. Room was antiquated and ancient. Discount offered at check-out
Comment from Hotel Management
Jun 16, 2017 by Marco, Hotel Management
Dear Dario, We are sorry about your experience. We had some problem with the Superior room and we did our possible to solve this matter. Looking forward to welcome you again soon Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2017
Nic hotel, excellent staff, convenient to airport.
Comment from Hotel Management
Jun 2, 2017 by Marco, Hotel Management
Dear Mr Guest Thank you for taking the time to share your feedback with us! Our guests' comments always contribute to enhance our customer service. Looking forward to welcome you again soon. Best Regards