Terrible, tiny rooms, free WiFi that didn't work, luke warm water in the room. On arrival we asked for a coffee only to be told that the bar didn't open until 7 so we would have to wait! We came down for dinner later and were guided towards the restaurant that didn't belong to the hotel. The menu was in Italian and they didn't have an English one but the waitress took time to explain the menu for us, we had steak and it was without a doubt one of the best I have ever had!! We then went back to the hotel at around 9.30 for a coffee before bed to be told that the bar was shut! Breakfast again was awful, we put bread in the automated toaster only for it to burn and fill the room with smoke, no apology just waitress' laughing at us, they did the same when we put eggs in the egg boiler for seven and a half minutes and they were still raw!! I stayed in the hotel Flemming in Rome for a third of what this dump cost and it is far far superior. AVOID at all costs, they don't deserve the custom!!!!!!!!!!