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Reviews of Hotel Le Clarisse al Pantheon

3 out of 5
Hotel Le Clarisse al Pantheon
Via Arco Della Ciambella 19, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 962 reviews" "
Rating 8 - Good. 376 out of 962 reviews" "
Rating 6 - Okay. 93 out of 962 reviews" "
Rating 4 - Poor. 27 out of 962 reviews" "
Rating 2 - Terrible. 11 out of 962 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cynthia, Whittier

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in a room key was not available and had to use a code sent via email to unlock the room electronically. Initially was confusing but I got the hang of it. This system may pose a problem for guests without a smart phone with access to their email.
Stayed 2 nights in Apr 2024
Response from sara on Apr 17, 2024
Dear Cynthiathanks for your review. As you have been able to test, the automatic system is simple and is mainly used for check-ins after 8.00pm. For check-ins before 8.00pm the staff is present to hand over the keys. Like you, each customer receives an email and a text via WhatsApp the day before with all the information via a link to access independently. If it is not possible to use the automatic system, the customer also receives a code that can be used to open the room door manually. In case of difficulty it is possible to contact the emergency number which will open the room and, once inside, the customer will find the keys.Warm regards

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve been to Rome five times now, staying in five different hotel. Hotel Le Clarisse is now my favorite place to stay. It is in the heart of Ancient Rome, close to major sights, and It feels like a small neighborhood hotel. A taxi stand is a block away, the Pantheon is two blocks away. We easily walked to the Vatican and the Coliseum.
Stayed 8 nights in Mar 2024
Response from sara on Apr 17, 2024
Dear guest,It was a great pleasure to host you and we are happy to be your favorite hotel. Looking forward to welcoming you again in Rome!Warm regards

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from sara on Apr 17, 2024
Dear Philipthank you so much for your 5/5 review! Arrivederci a Roma, we hope!

10/10 Excellent

Raden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Feb 2024
Response from sara on Mar 12, 2024
Dear Raden,5 stars out of 5... wow! Thank you so much for rewarding our hard work. Looking forward to welcome you in Rome again!

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of the city. Very walkable to all the sights and a bus stop/taxi pick up right around the corner. Felt safe in our hotel with multiple locked doors before our room. Nice room that is affordable.
Response from sara on Feb 22, 2024
Dear CierraThank you for taking the time to share your review with us. We truly appreciate your kind words regarding our location, our room.We are happy that you felt safe in our hotel.We hope to see you again in the future. Warm regards

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Gloria, Customer care on Jan 12, 2024
Dear Guest, thank you so much for your 5/5 review! Arrivederci a Roma, we hope!

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Very comfortable room and close to everything.
Stayed 2 nights in Dec 2023
Response from Gloria, Customer Care on Jan 12, 2024
Dear Guest,thank you so much for this great review. We are glad you had a great time and hope you will be back.

10/10 Excellent

Basil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room, well located to everything. Hot water was not always available.
Stayed 2 nights in Dec 2023
Response from Gloria, Customer Care on Jan 12, 2024
Dear Guest, thank you so much for your positive review of your recent stay with us!We are delighted you enjoyed your stay so much. We are a little worried instead to read about the water issue you mentioned: did you let our Staff know whilst you were here? Of course hot water should ALWAYS be available for our Guests so it means there was some kind of malfunction going on that we could immediately take care of, if we knew.Our Staff is always there to help you, keep in mind please!Warmest regards

10/10 Excellent

Rajesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time in Rome & when my taxi stopped, I was a bit underwhelmed at the access and check-in but then once I met the check in staff, my impression started to change. Lovely people and amazing spacious room with high ceiling, tall windows, lovely bed and pillows, clean and modern bathrooms. When I stepped out, I realized the real value. It bang in the middle of archaeological area with walking distance to everything u need to visit. Breakfast was OK and served in the room as the dining room was under renovation but who cares.. Can't recommend it enough especially for the price go for it guys
Stayed 2 nights in Dec 2023
Response from Gloria, Customer care on Jan 12, 2024
Dear Guest,thank YOU! We definitely love what we do and we are so glad when our passion and commitment shows in your reviews. Thank you so much, we are delighted you had a great stay.Arrivederci a Roma!

10/10 Excellent

JOHANNA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing.
Stayed 3 nights in Dec 2023
Response from Gloria, Customer Care on Jan 12, 2024
Dear Guest,thank you so much for such a nice review! We are glad you enjoyed your stay so much. It will be a pleasure to host you again when in Rome next time.

10/10 Excellent

Bryan

Stayed 2 nights in Nov 2023
Response from Gloria, Customer Care on Jan 12, 2024
Dear Guest, thank you so much for your 10/10 review! Arrivederci a Roma, we hope!

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Clarisse is super well located. There was an elevator to the hotel floor, which is always nice. Tucked onto a side street, it was very quiet. The staff were very friendly, making sure we got our taxi to Termini early in the morning. We never could get the television to work. We probably could've gotten the staff to help, but it wasn't that big a deal. The shower temperature was possible to control, so moved from cool to hot on its own.
Stayed 2 nights in Nov 2023
Response from Gloria, Customer care on Jan 12, 2024
Dear Guest,thank you so much for such a nice review! We are glad you enjoyed your stay so much. It will be a pleasure to host you again when in Rome next time.

10/10 Excellent

Dee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location everything is in walking distance. The room was amazing clean bed comfy and breakfast delivery to room each morning. Fantastic
Stayed 2 nights in Nov 2023
Response from Gloria, Customer Care on Jan 12, 2024
Dear Guest,thank you so much for this kind review! We hope it will help other travellers in choosing the right place for their Roman adventure.Looking forward to your next visit, we hope!

10/10 Excellent

Maria, GUATEMALA

Stayed 1 night in Nov 2023
Response from Gloria, Customer Care on Jan 12, 2024
Dear Guest, thank you so much for your 5/5 review! Arrivederci a Roma, we hope!

10/10 Excellent

Anielka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, so close to everything but not in the middle of the chaos. Incredibly clean and the room was spacious. Amenities were top notch. Staff was very helpful and polite. I travel a lot and I highly recommend it.
Stayed 3 nights in Nov 2023

6/10 Okay

Peter

Disliked: Staff & service
Stayed 3 nights in Nov 2023

8/10 Good

Cynthia Helen

Traveled with partner
Liked: Cleanliness, staff & service
The location was excellent. Staff was friendly. Bed was in poor condition. Shower had water temperature issues-it’s hot, now it’s not! Light and fan in bathroom on a timer that went off after 3 minutes, not easily reactivated.
Stayed 3 nights in Oct 2023

10/10 Excellent

Britta

Stayed 1 night in Nov 2023
Response from Gloria, Customer Care on Jan 12, 2024
Dear Guest, thank you so much for your 5/5 review! Arrivederci a Roma, we hope!

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for pretty much everything. Great breakfast. Friendly & responsive staff. Would recommend and stay again ourselves.
Stayed 2 nights in Oct 2023

10/10 Excellent

Maria R

Stayed 2 nights in Oct 2023

10/10 Excellent

Maria R

Stayed 1 night in Oct 2023

10/10 Excellent

Annalyse, Long Beach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this property! Was easy to find, staff was friendly and accommodating the entire time! Would recommend to everyone and will definitely stay again should we return to Rome!
Stayed 3 nights in Oct 2023

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location being easily walkable to many sights.
Stayed 3 nights in Oct 2023

10/10 Excellent

LIONEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Dated room but super clean Excellent breakfast
Stayed 5 nights in Oct 2023

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception and location
Stayed 1 night in Oct 2023

10/10 Excellent

Margarita

Traveled with family
Liked: Amenities
Le Charisse is a small hotel that isn’t very modern but what it lacks in amenities, it makes up on customer service. The staff is friendly and helpful. The place is very clean and organized. The room service breakfast is plentiful and good.
Stayed 5 nights in Oct 2023

10/10 Excellent

Heliz

Stayed 2 nights in Oct 2023

8/10 Good

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! I felt as though they were happy to have me as a guest. 2 mile walk to the colosseum and Forum. Similar to the Trevi fountain and Spanish Steps. I would return to this property. I recommend staying here
Stayed 2 nights in Oct 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property. It is is right next to a Michelin starred restaurant, but even the modest restaurant at the end of the alley was nice. The staff provided excellent service and assistance during our stay. I would recommend this property to friends and family!

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable accommodation that is close to the Pantheon, Piazza Navona and walkable to many other destinations. Easy access to bus and taxi. Staff was pleasant and helpful

6/10 Okay

Ramsey

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find.
Fantastic hotel right in the heart of the centre. Receptionist was brilliant. Only downside potentially is some steep stairs on one side of the building with no lift. Was ok for us but may be a problem for others.
Stayed 2 nights in Sep 2023

6/10 Okay

Denise

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms and friendly staff
Stayed 1 night in Aug 2023

8/10 Good

amanda

Stayed 1 night in Aug 2023

10/10 Excellent

Zoe Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff go above and beyond to make sure you are completely happy with everything. This hotel is highly recommended
Stayed 4 nights in Aug 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities
Location is amazing plus the room has very high ceiling. One thing we didn’t like is we could hear the next room snoring and it was loud.
Stayed 5 nights in Aug 2023

8/10 Good

Lance, North Andover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 3 nights at the beginning of the week, with our adult daughter in a room for 3. We had an excellent experience. Sarah, the staff person at the desk, was especially noteworthy for her kindness and responsiveness. We returned for one night at the end of the week before our flight home. There was just my spouse and I this time, so we were in a double room. Sarah was terrific once again. She arranged our transportation to the airport for the next morning. We had trouble with the Wifi in the room. We could connect outside the room at the hotel, but it was impossible inside the room. We were only there one night, so not a huge deal, but if we'd stayed longer that would be a bigger issue.
Stayed 1 night in Aug 2023

10/10 Excellent

Lance, North Andover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Quiet and clean. Sarah at the desk was terrific. Knowledgeable, friendly, and very responsive. We would stay there again.
Stayed 4 nights in Aug 2023

8/10 Good

Miroslav

Traveled with family
Perfect destination to visit every nice places
Stayed 3 nights in Aug 2023

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic
We’ve stayed here before and love everything about the hotel. Highly recommended.
Stayed 1 night in Aug 2023

10/10 Excellent

Vera

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2023

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to Pantheon and restuarants/shopping
Stayed 1 night in Aug 2023

10/10 Excellent

berenice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my daughter and the staff was amazing very helpful ladies at the reception and gave us recommendations for food and a map to move around the city. I also felt very safe in this hotel and the room was comfortable and very cute. I would recommend this to anyone.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jane, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel! The location is awesome, the property is perfect and the staff is wonderful. We were very impressed and delighted!
Stayed 3 nights in Jul 2023

10/10 Excellent

John

Stayed 4 nights in Jul 2023

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very suitable. Receptionist Sara was very kind and supportive. We'd come back.
Stayed 3 nights in Jul 2023

4/10 Poor

Patrick

Stayed 3 nights in Jul 2023

10/10 Excellent

Becky

Stayed 1 night in Jul 2023

10/10 Excellent

Erin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Hotel le Clarisse al Pantheon!! Zaiga & Sara were so helpful and kind!!! The hotel is in a prime central location. Walking distance to most key sights! It was absolutely spotlessly clean!! The breakfast on their terrace for 8 Euro was delicious and plentiful! The beds were comfy and the shower had great pressure!! We were more than happy and will tell all our friends to stay here when they visit Rome!
Stayed 3 nights in Jul 2023