Exterior

Reviews of art’otel Rome Piazza Sallustio

4 out of 5
art’otel Rome Piazza Sallustio
Piazza Sallustio 18, Rome, RM

Reviews

8.8

Excellent

Rating 10 - Excellent. 473 out of 1001 reviews" "
Rating 8 - Good. 409 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Neelam

Traveled with family
Liked: Staff & service
Staff was very friendly and helpful. HVAC was weak and breakfast seemed stale and lack luster. Dumpsters on the street smelled bad
Stayed 3 nights in Jun 2022
Response from Patrick - Front Office on Jul 8, 2022
Dear Guest, thank you for your review. We always read everything very carefully in order to improve ourselves every day and to be able to do everything possible to make our customers' stay something special.

10/10 Excellent

Stephanie

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, safe, and quiet. Our room was very spacious and comfortable. Big shower, big bed, and a big breakfast buffet. Food was good quality, and lots of options. Front desk staff was very helpful, pleasant, and spoke English very wel.
Stayed 4 nights in Jun 2022
Response from Patrick - Front Office on Jul 8, 2022
Dear customer, thank you for your review. Ours is a very satisfying job and we are happy to read these things! THANK YOU!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with old class feel and great service
Excellent service from front desk and breakfast servers. Comfortable and spacious rooms in a safe neighborhood. Will be back
Stayed 2 nights in Jun 2022
Response from Patrick - Front Office on Jul 8, 2022
Dear Cliete, thank you for your nice words, all these nice reviews give us a lot of strength to be better and better. See you soon in Rome! ARRIVEDERCI

10/10 Excellent

jyoti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is very good
Stayed 4 nights in Jun 2022
Response from Patrick - Front Office on Jul 8, 2022
Dear Guest, thank you for your review, we always try our best!

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome
Lovely hotel and helpful friendly staff
Stayed 2 nights in May 2022
Response from Patrick - Front Office on Jul 8, 2022
Dear Guest, thank you for these nice words, we are always very happy when things go well!

10/10 Excellent

Christopher

Stayed 1 night in Jun 2022

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good restaurant recommendations from the staff and very attentive.
Stayed 2 nights in Jun 2022
Response from Patrick -Front Office on Jul 8, 2022
Dear Guest, thank you for your review, we are always very attentive to all requests. Rome is waiting for you soon!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great place
Stayed 7 nights in May 2022

8/10 Good

Tibor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2022

10/10 Excellent

Marios

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a delightful stay, nice hotel and very good stuff!!
Stayed 4 nights in May 2022
Response from Patrick - Front Office on Jul 8, 2022
Dear Guest, thank you for these nice words which are very important to us. Rome is still waiting for you!

10/10 Excellent

Leslie, Holly springs

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had wonderful parking. The staff was friendly and the rooms quaint. The breakfast was incredible. Probably the best options I’ve ever had in a hotel for a free breakfast
Stayed 1 night in May 2022
Response from Patrick - Front Office on Jul 8, 2022
Dear Customer, thank you for your review, we are very happy to read what you wrote. We care about our breakfast and we are glad you enjoyed it. Arrivederci!

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and well located, i recommand! The receptionnists are very friendly end helpful. The bed and the room are amazing and very big! Great stay in Londra and Cargill (only the shower has a small problem but it was fine).
Stayed 3 nights in May 2022
Response from Patrick - Front Office on Jul 8, 2022
Dear Guest, thank you for these nice words, these are a great strength for us to be better and better! Thanks and see you soon in Roma!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, all of the staff we very accommodating. Good breakfast, nice rooms and a very good location. Would stay there again
Stayed 3 nights in Apr 2022

8/10 Good

FLAVIA

Traveled with family
Liked: Cleanliness, staff & service
Frendly staff
Stayed 1 night in Apr 2022

6/10 Okay

Johannes

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
One has to shower in a bath so small it’s impossible to turn without slipping. It’s a safety risk. The need to use actual, large keys for your room is ridiculous. Decor massively outdated. Breakfast and service good but that’s it.
Stayed 4 nights in Mar 2022

10/10 Excellent

astrid

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Place, location and staff
Stayed 3 nights in Mar 2022

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
Would like to thank Mirko C who was very friendly and helpful during my stay. He has went out his way to ensure guest is happy. Also in general I enjoyed stay very much. Nice location, very clean and quiet.
Stayed 3 nights in Mar 2022

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy
Clean, quiet and nice hotel perfect for business trip
Stayed 4 nights in Mar 2022

10/10 Excellent

Rafael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great service, great location, great breakfast!! Front desk clerks were very helpful. Definitely recommend!!
Stayed 2 nights in Mar 2022

8/10 Good

John

Stayed 5 nights in Mar 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Old and tired
Given the price and the ratings we expected more. While the service was great and the marble bathroom was delightful, this hotel is in real need of face lift . . . water damage, old-nonfunctioning safe, old carpet and upholstery. It was quaint but pricey for the quality.
Stayed 3 nights in Mar 2022

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in Rome
What a superb hotel and incredibly impressed with the level of customer service. The reception desk staff in particular deserve a special mention as they always went ‘above and beyond’ Great choice for breakfast and freshly cooked. Would definitely visit again.
Stayed 4 nights in Mar 2022
Response from Patrick - Front Office on May 5, 2022
Dear Guest, a really big thanks by all the staff for the wonderful review, these words are very important for us. We hope to see you soon once again in Rome! GRAZIE MILLE!

8/10 Good

Danielle

Stayed 3 nights in Mar 2022

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Super friendly staff. Great food.
Stayed 5 nights in Feb 2022
Response from Patrick - Front Office on May 5, 2022
Dear Mr. Kenny, Thank you for your review. We always do our best! We look forward to seeing you soon for a new holiday in Rome!

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

shireen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the last night in Rome and it was nice. Walking distance to restaurants and bars and attractions were close by! Front desk was helpful, and the rooms were clean and big!
Stayed 1 night in Mar 2022
Response from Valentina on Apr 16, 2022
Dear Guest, thank you for the nice review! This is very important to us. Kind regards, Hotel Londra & Cargill

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property we have been before, and will be going back
Stayed 4 nights in Feb 2022

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2022

6/10 Okay

Timothy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel front desk staffs were friendly but an old man in the breakfast dinning area staffs was a little bit rude and did not have customer service concept that ruined the stay a bit.
Stayed 3 nights in Nov 2021

8/10 Good

Diego

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2021

8/10 Good

Akinola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying at Hotel Londra & Cargill
was a very good stay
Stayed 1 night in Jan 2022

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
A very well prepared and very polite team, the environment is clean and very well organized and well located. An excellent bed to rest, great breakfast.
Stayed 2 nights in Jan 2022

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in the Eternal City
A lovely hotel, in a very quiet piazza away from the traffic noise (very important in Rome), and a short walk from most of the major sites. Also very close to a number of good restaurants (I sampled several of them), and with a supermarket nearby for those oh so vital snacks.
Stayed 8 nights in Dec 2021

10/10 Excellent

Teresita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shops, cafe, pharmacy... and Metro Station.
Stayed 3 nights in Dec 2021

10/10 Excellent

Yael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great service
Stayed 6 nights in Dec 2021

10/10 Excellent

frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A PLUS FOR YOUR ROME VACATION OR BUSINESS VISIT!!
I've traveled the world and this is one of the best overall hotels I've ever stayed at!! Staff was excellent-comp breakfast was excellent-price for this type hotel was excellent-location was excellent.!! I will stay there again anytime I'm in Rome!!
Stayed 2 nights in Dec 2021

10/10 Excellent

Damir

Stayed 2 nights in Dec 2021

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Breakfast included was a great bonus and quite central to attractions in Rome
Stayed 5 nights in Nov 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

10/10 Excellent

francesca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent central hotel
All was excellent, from the front desk people to the room and the breakfast. Everyone very friendly and helpful. we did use their car for pick up from and to the airport. Very central hotel but in a quiet area.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Paul

Stayed 1 night in Nov 2021

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great big room with nice bathroom
A really nice hotel. My room was huge, even by American standards. The bathroom was very nice with a bathtub and shower and a bidet and heated towel bar. Breakfast was really great and staff was friendly
Stayed 5 nights in Nov 2021
Response from Valentina on Jan 12, 2022
Dear Guest, Thank you for your review and the high score. Our rooms are spacious and it's nice to know that you enjoyed yours. Kind regards, Valentina

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyed !
Lovely older hotel a little outside of the center, an easy walk with GPS to the sights. Some good restaurants in walking distance and a rather quiet and safe street. We were impressed with the size of the rooms and the included breakfast was really nice and the staff are so attentive! We had a great bartender in the hotel lobby bar ( its a simple and cozy bar) the value is really nice for the place. Would stay again
Stayed 2 nights in Nov 2021
Response from Valentina on Jan 12, 2022
Dear Guest, thank you for your nice review! We confirm that the hotel is very central, just 10-15 minutes walking from important attractions like Spanish Steps, thank you for mentioning it. The Staff would like to thank you for your words, it really means a lot. Kind regards Valentina C.

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended
It was a good experience in the stay. The staff was kind . Everything was clean and in good condition
Stayed 1 night in Nov 2021

8/10 Good

Kantubhai

Stayed 2 nights in Oct 2021