Customer focused hotel, centrally located
Posted Jun 8, 2016
We were pleasantly surprised when the hotel staff handed us a phone that we could use during our stay. The phone was pre-loaded with tourist attractions, restaurants, maps and GPS to guide you wherever you wanted to go. The best part was the function that take you back to the hotel, which gave you great comfort to venture out and returned safely back to the hotel. While the room was small by American standards, it was newly renovated with modern amenities, comfortable bed, modern and nice bathroom, free WiFi, free coffee and tea all day long. Room and hotel were very clean. Hotel staff was super helpful. Good location, not far from major attractions except the Vatican. The only thing I wish they provided was breakfast. Although you can get breakfast from the hotel for 9 Euro, it was limited to cold breakfast.