Interior

Reviews of Hotel Maryelen

2 out of 5
Hotel Maryelen
Via Principe Amedeo 85/a, Rome, RM

Reviews

8.0

Very Good

Rating 10 - Excellent. 58 out of 209 reviews" "
Rating 8 - Good. 98 out of 209 reviews" "
Rating 6 - Okay. 37 out of 209 reviews" "
Rating 4 - Poor. 9 out of 209 reviews" "
Rating 2 - Terrible. 7 out of 209 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Robert

Stayed 5 nights in Feb 2024

8/10 Good

Fatima

Liked: Cleanliness, staff & service
The staff was nice but the room was cold even with the inverter on. The windows didn’t close properly.
Stayed 2 nights in Jan 2024

10/10 Excellent

David G.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay for the price. It was clean and the shower was strong with hot water. Patricia and Lilly spoke adequate English. The coffee and breakfast was really expensive so be prepared to pay extra for coffee and food when you are in Rome. Also, make sure you get different prices for your exchange for Euros while in Rome. I would recommend you to buy your EUROS in the United States to pay for the taxi etc once you arrive in Italy. We got played at FUMINCINO airport- 137 EUROS for $200 American dollars!!! Beware! We also got played by a supposed taxi. We learned that a real taxi rate from FUMINCINO to Rome should cost 50 EUROS not 65 Euros. Beware of people approaching you for rides. The taxi should have the rate posted on the door side of the taxi.
Stayed 7 nights in Dec 2023

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service
First hotel room we were put in was slightly different in appearance compared to the photo, and also a twin not double room and air conditioning and toilet dripped. However staff moved us into a nicer room when we asked. Hotel well located for the station and also bus routes into centre of Rome. Main centre also walkable from the door in around 30-45 mins. Overall good base for a few days.
Stayed 5 nights in Oct 2023

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst place I have ever stayed. I will not be returning. There are so many bad points and not too many on the positive side
Stayed 8 nights in Oct 2023

8/10 Good

WILLIAM

Nice folks in the hotel and connected cafe… no hot water for morning showers 😢
Stayed 1 night in Oct 2023

6/10 Okay

Sean

Liked: Staff & service, amenities
The staff were very kind and helpful and the European Breakfast on the ground floor restaurant was excellent. While the location of the hotel was convenient for its close proximity to the train station, the room was quite small.
Stayed 2 nights in Sep 2023

8/10 Good

tony

Stayed 2 nights in Sep 2023

8/10 Good

Yevgeniya, Lafayette

Liked: Amenities
We had very good stay at this hotel. Yes , it can be litter bigger room and bathroom, but it was enough to get rest after long walks in Rome. Breakfast was great and cocktails afternoon are awesome. Location is nice, close to Termini station and metro . But the best part is people who work there. Lili and Patricia are so great, they helped us with all our trip , taxi etc booking. And lovely Ladies in general
Stayed 7 nights in Sep 2023

8/10 Good

Ramses, PLANTATION

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Roma Termini main station, good places to eat, the staff was very friendly, spoke basic English and too the detail to hand-in a Roma map to get around.
Stayed 3 nights in Sep 2023

10/10 Excellent

Emma

Stayed 3 nights in Jul 2023

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Termini, lovely features welcoming staff
Stayed 5 nights in Jun 2023

8/10 Good

Maggie

Liked: Staff & service
Disliked: Property conditions & facilities
Great location to shopping, tourist sights and Termini so i could get around quite easily. Staff were quite nice. My only issue was the room is dated looking, the washroom smelled like cugarette smoke and it wasnt the most comfortable but was the same price as staying at a nicer hotel. Im not complaining because it was only one night and the convenience of it to termini so i could get to the airport on time was very valuable to me. The staff were really nice.
Stayed 1 night in May 2023

8/10 Good

Ramen

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff were very accommodating and nice. The place is near the train and bus station so it’s very accessible. The only issue is that it’s a little old and in a little disrepair. It had all you needed, bed, extra blanket, safe and coffee tea in room. But over all for quick stay it was good.
Stayed 4 nights in Mar 2023

6/10 Okay

Priscilla

Traveled with family
Liked: Cleanliness, staff & service
The location is good but my room was very dark. Could use brighter light bulbs.
Stayed 2 nights in Nov 2022

6/10 Okay

Olivia

Traveled with partner
Liked: Cleanliness, staff & service
It's in a good location, close to the train station, and only about a 15min walk to the coliseum
Stayed 1 night in Sep 2022

8/10 Good

Elia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location by train station
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very close proximity to the Termini train station, metro, and bus services.
Stayed 2 nights in Oct 2019

8/10 Good

helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love how close it was to everything. Staff was helpful.
Stayed 8 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful place don't go. Far away from everything important also.
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't go in july
We stayed 9 days at the hotel, the sheets were never changed and if we used the glasses it did not change either. But the biggest problem is the air conditioning, very low and as soon as we left the room the electricity switched off. We were hot. And no effort on the part of the owners to fix the situation. Disappointed
Stayed 9 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient, clean and welcoming
Very convenient for the station-a 5 minute walk away. Also close to many restaurants and the bus tour starts. Staff all very helpful. Good breakfast. My bathroom was a little cramped, but other rooms may be different. I spent 2 overnight stays recently whilst travelling through Rome as a single traveller.
Stayed 1 night in Jul 2017

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Izabella

Liked: Cleanliness, staff & service
Nice Hotel. Great location.
Great family run hotel. Rooms are not soundproof. You can hear everything from next door. Otherwise; excellent.

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the station, convenient for sightseeing
We had a very good stay at this hotel which is more like a number of rooms in a residential block. This did not matter however as the place was very clean and close to termini so handy to get the Metro and also a easy walk to the colosseum and a few lovely churches nearby. The area is perfectly safe but not the best in Rome. This is a budget hotel but very clean and the staff very helpful. It also has a kettle!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Only problem is you have to pay cash, no credit card.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
During my 3 night stays on end of Dec 15, the tv did not work for 1 night. Then on the second night after i complaint, they fix it up, howecer it can not be turned off. I could not set the temp of the heater. On the second night, the hot water in the shower did not work, thank God it worked on the morning. The room was cleaned up everyday, however the bed cover not too smell fresh. The good thing of this hotel is location. Near the Rome Termini, the train station and some tourist objects like Basilica St Maria M, colosseum. You can find also some restaurants nearby.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was outstanding

10/10 Excellent

Loretta, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Its only 2 blocks from rail bus station couldn't asked for a better location great staff great bar on site cappuccino fantastic family run all were polite and so helpful would recommend to anyone going to rome and all surrounding restaurants A1

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
OK for the price
Very friendly and helpful staff. Breakfast good value for 5 Euros. Beds too hard.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place for Italian Experience
Great location with great restaurants close by and close to Termini station. It's run by a wonderful friendly Italian family who are very sweet!
entrance from the street
view from the window

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

2/10 Terrible

Mike, Palm Bay Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worst experience I've had while traveling
the accommodations were terrible, and their advertising is at the very least misleading. I was charged twice for the tax, the bed was hard as a rock and there were springs coming through from the mattress. So I did not get any rest the entire six days I was there. The TV is only an Italian and had only three stations. No access to the other stations. There is no phone, and consequently no way to receive or make calls. Or even to know that I had a visitor. I would not recommend this hotel, in fact I have mentioned to a number of people do not go to this hotel.

6/10 Okay

Yehia, Cairo

Disliked: Cleanliness, staff & service, property conditions & facilities
Good experience!
Very basic Hotel. Stuff was friendly and the location is super for the price, however the neighborhood was not a nice one although very touristic and the bed cleanliness was not very good.

8/10 Good

David, Phoenix, AZ USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loving the Rome life!!
Our host was wonderful and spoke English. Some of the time the lift was not working and had to climb stairs. Not recommended for physically challenged individuals. Location was fantastic!! Termini Station 3 blocks from hotel making it ideal for trains, metro and Leonardo express to and from the airport. Room was VERY CLEAN! Will stay again when visiting Rome.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel close to Termini.
Hotel close to Termini station. About 6 min walk, easy. Good staff at front desk.Helpful. fridge and kettle in room. Bed ok. Shower good. Bathroom good size. We had 3rd floor overlooking courtyard. We were able to leave our bags in secure room as we had late night flight. Breakfast was an Italian breakfast. Not as healthy as it should be but cest la vie.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice
The hotel room and facility is very clean. There are elevator and stairs. The elevator is relatively small in American standard; it fits three people but it's the norm in Rome. The stairs are very wide. I feel very safe in the hotel. After certain hour in the evening, people can only enter by ringing the bell. Before we leave each day, we leave the key to the receptionist which is a good idea because there are many pickpockets in Rome. The hotel have a secured, locked area that locks our luggage for those who need to check their luggage. They provide breakfasts each morning. Breakfast includes orange juice, coffee, ham, cheese, croissant, and others (that I don't remember). On the morning that we have to leave early, they gave us two croissants which is extremely nice of them. The hotel is run my a family. Everyone of them, especially the mother, is very friendly and helpful. I feel very welcomed there. Location of this hotel is great. It's within a very short walking distance to the Rome Termini station where we take the metro, bus, high-speed-train, and the Leonardo Express (direct train to/from the airport). There are many restaurants and a couple of pharmacies in the block. The hotel is also within walking distance to many tourist sites in Rome.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Travellers be ware - Rome experience nearly ruined
Positives: - Location: 5 mins walk from the Termini and major bus stop, close to a lot of good restaurants. The area doesn't look the greatest, but my wife and I never felt unsafe. - Free WiFi: decent speeds across multiple devices. Negatives: - Cleanliness: upon walking in our room smelled like smoke (we booked a non smoking room). The hotel is a mix of private accommodation and rooms for rent and so we believe the smell came from one of the private residences. Bathroom had not been cleaned well with long, dark hairs to be found in sink and shower cubicle. - Hygiene: shower does not drain well; a short shower your standing in waste water. Toilet didn't flush properly after going number 2 - especially disgusting was a brown colored toilet brush left visible in the bathroom. - Air conditioner didn't work properly. - The pictured "courtyard" seems like it's use for private residences only. I went looking around on one occasion, only to be questioned aggressively by a tenant. - Staff: The main lady was very pleasant to deal with, our dealings with her kids were very short and it felt like we were an inconveniencing. - Breakfast: Not a buffet as pictured, rather you collect a pre-prepared tray of food from the cafe next door. It wasn't great and so we only had it once. - Comfort: mattress was very hard and I expect that anyone with a bad back will really struggle.

10/10 Excellent

alan, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great base for visiting Rome very close to Termini
It was clean and friendly and an easily walk to Termini station

8/10 Good

Conrad, yellow springs, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly, helpful staff in good hotel & location
Good location near central rail & bus terminal. Friendly, helpful staff; good breakfast. no phone in room, and some problems with wi-fi

8/10 Good

Joan, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was pleasantly surprised
Great location near Termini station. Family run, warm, lovely people. Room was certainly adequate. Nice breakfast. Noisy, but to be expected anywhere with open windows.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in agreat location
The hotel is a gem in a great location just around the corner from the Termini. The staff were wonderful, breakfast was good, rooms were clean,large and comfortable. The only down side is that rooms overlooking the street can be noisy and the A/C is only available from June, therefore you need the window open at night, also there is only Italian TV available otherwise perfect.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Erna, South Africa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birdcage
Breakfast was terrible - rotten fillings on old, hard bread Coffee machine not working Old tea bags in room, probably from previous traveller Towels grey and thin - used to be white Blankets thin and old - was cold the whole night with both blankets Staff member in breakfast area clearly frustrated and moody Area and location dirty and unsafe

10/10 Excellent

Marco Jr, Brazil

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Very very good ! I Could stay there again so easy
Just need to perform the following improvements: 1) Internet Access Point mess - The Internet works, but bad configuration 2) Clean the room better - if without socks you cant' believe how dirty your feet wiil stay.