Nice economy hotel in convenient location
Posted Nov 25, 2016 on Hotels
Comfortable economy hotel in a convenient location close to train station. Other than poor wifi in the room, no surprise in the room. Nice breakfast. Only one pitfall is that most staffs' attitude is laid back and everything took some effort to get staffs help us out. For example, we have infant in our party, which was specified in our reservation and crib requested ahead of time. But crib was not pre-installed until we checked in and requested again. Hot water for baby milk is another issue. No coffee maker/kettle in the room for safety issue and we had to bring thermo bottle for hot water from cafeteria each time. Apparently the cafeteria is not well staffed. It always took a long time to get hot water and staff doesn't look happy at all after we asked hot water the 2nd time. Worst of all, when we ran out of hot water middle of the 1st night and baby was already crying for milk, the front desk guy told us to come back in half an hour because cafeteria staff was busy on preparing breakfast. Since it was so inconvenient for party with infant, an electric kettle was finally installed in our room upon my request. However, I do want to give credit to one night shift guy, who helped me out on reserving our tickets to Colosseum. Without him, it would be much harder for me to book tickets on the official website only Italian available.