Ratings based on 425 Verified Reviews

3.3 out of 5
72% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by Corrado

Sub-par for its category

Posted Jan 2, 2017 on Hotels
This is a complex of five-to-six single floor buildings with free parking all around, lobby and bar/eating area at the front. I have found the staff to be very friendly and helpful. Our room was in pretty bad conditions overall, with the bathroom being the lowest point. The pipe coming out of the WC water tank was visibly rusted, in plain sight; an awful sewer stench filled the room from the sink(s), the shower head needed to be replaced or properly cleaned from incrustations. The broker advertised free WiFi, but this only works in the lobby, not the rooms; being the property flat and spread out, your room might well be 2-300m from the closest WiFi spot. I am aware of better options in the area: I will definitely not book here again.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Good morning sir, first of all, we want thank you for your opinion, for us the expierences of our customers are important for improving our service. We are glad that you have got a good consideration of our staff, instead we are really for your problems that you got. We'll seek always to do our best. Best regards
3 out of 5
by A verified traveler

Budget motel next to airport

Posted Dec 20, 2016 on Hotels
Quick overnight layover at the ciampino airport. Cheap rate. Facilities are old but they've updated a bit. No wifi in room. Only in check in area. Bathroom smelled of mold. Customer service was excellent Proximity to airport was excellent Shuttle was affordable and excellent It's a budget motel. I'd go again for an over night layover at that great price.
Comment from Hotel Management
Jan 2, 2017 by General Manager, Hotel Management
dear guest, we are sorry for the incovenient you have found. we hope to see you again here soon. Best regards, Hotel Palacavicchi
3 out of 5
Recommended
for Everyone
by A verified traveler from K

Palacavicci

Posted Nov 27, 2016
Room isn't anything special. And there was no wi-fi (First World Problems) . But when your visiting a country wi fi can be pretty important to mapping out your vacation. However the food at the restaurant was amazing...possibly the best food we had during our week in Italy. Staff was friendly and helpful
Comment from Hotel Management
Jan 2, 2017 by AM, Hotel Management
Dear guest, we are sorry for the wi fi, we hope to solve the problem soon. best regards, Hotel Palacavicchi
5 out of 5
Recommended
for Everyone
by A verified traveler from new orleans, LA

Convenient and close to the airport

Posted Nov 5, 2016
First off,although this is close to the airport it is not walkable. The drive is all highway, no sidewalks. The front desk is open late for late checkouts which was very convenient for us. Also, the front desk guy was very friendly and informative, we had several questions about hotel accommodations and the area which he answered easily. In the morning we had plently to eat at the breakfast and quickly set up a shuttle ride to the airport to get to Rome. The room was comfortable and spacious. I would stay here again in a heartbeat.
Comment from Hotel Management
Jan 2, 2017 by AM, Hotel Management
dear guest, thanks a lot for your comment. hope to see you again soon. best regards, Hotel Palacavicchi
5 out of 5
by A verified traveler

Convenient for airport

Posted Oct 12, 2016 on Hotels
Very good room, breakfast, location for airport and good value
1 out of 5
by A verified traveler

Bad smelling room

Posted Sep 24, 2016 on Hotels
I didn't like it. The room smells bad, lacks fresh air. And the front door was broken. I would not recommand staying here.
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
We're sorry for your troubles , we'll try to be better. Best regards
2 out of 5
by A verified traveler

Wouldn't go again

Posted Sep 21, 2016 on Hotels
The room looked completely different to the pictures shown by hotels.com
2 out of 5
by A verified traveler from New York, NY

No hot water

Posted Sep 11, 2016
No hot water!! WiFi only available in lobby Broken phone & shower head... I stayed here because of very early flight but I'd plan for later flight to stay away from staying here...
Comment from Hotel Management
Oct 20, 2016 by hotel Palacavicchi, Hotel Management
Good evening, we're sorry for your expierence, we'll do our best for improving our hotel. Best regards Hotel Palacavicchi
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Nice hotel close to Ciampino Airport

Posted Aug 3, 2016
Pros: Near the airport.
Cons: Breakfast buffet is average, but not bad.
It's close to Ciampino airport. They have a shuttle that picks you up from and drop you off at the airport for a relatively small charge.
4 out of 5
by Eugene from San Antonio

Traveling

Posted Jul 8, 2016 on Hotels
It was just ok