Disappointing all around
Posted Oct 27, 2016 on Hotels
This was no 4 star hotel, from the remote that didn't work, the stain on the bed sheet that was not replaced or apologized for, the bathroom plugs were all out and the chips in the white ceramic made it look like hair all over. The carpet in the room wasn't vacuumed, the staff were not very helpful, and when we asked about getting Vatican Museum tickets, the receptionist told us to go on Sunday cuz the Pope is there, I asked over and over if the museums were open she said 'yes after 12 cuz of mass', so we rearranged our days to go on Sunday and everything was SHUT! I missed the thing I was most looking forward to because of the bloody receptionist! She ruined the trip for us. The location is 55 euros away from the airport, and a 40 minute walk to anything worth seeing. It may have been great in the 60's but nothing has been updated and 4 star is a GRANDE exaggeration.