Very poor standard
Posted May 11, 2015 on Hotels
I was staying at Hotel Princess for one night for business and choose it due to it's proximity to the conference venue. I arrived early (12pm) but thankfully the room was 'ready' as I needed to shower to attend the conference. The room was very basic, old fashioned decor, grubby/rundown looking. The carpet was not properly hoovered, there was toothpaste on the bathroom mirror from previous guests. The bed covers looked like something from 1950's. The room was grubby with plastic curtains, windows were filthy. The aircon was as loud as a lawnmower, when I arrived it took over 1 hour to connect to their very slow wifi. The wifi did not work AT ALL for one ful day during my stay. You cannot use an iron or a hairdryer in the room, which as you can imagine at a conference is beyond a nightmare. Only one plug worked in the entire room. The pool was closed as it was not summer despite it being 30 degrees outside. The bed was hands down the most uncomfortable bed I've ever slept in. A double bed which was in fact, two single bed pushed together. I had to get up in the middle of the night, find a blanket in the wardrobe and put that into a pillow case because the pillows were so hard. There was also so much noise along the corridor during the night, I rang reception at 3am to complain and nothing was done. The staff were very nice, and very helpful. But this hotel is not 4*, I would rate it 2* at the very highest. It was not at all what I thought it would be.