Ratings based on 309 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Felt Up scale with good price

Posted Oct 21, 2016
Pros: Amenities and service concierge was wonderful helped plan day trips and gave us really good tips for shopping restaurants and transportation
Cons: Smelled a little dinghy and beds were hard other then that all staff was happy to help in any area
Location: Area was a little sketchy but close to metro restaurants and grocery store
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA USA

Great Hotel

Posted Oct 6, 2016
Pros: relaxed quiet location and beautiful setting
Cons: nothing
Loved the Hotel, great courtyard entrance, helpful staff, great gardens in back, very modern & comfortable rooms, good breakfast over looking gardens....and at a very good price
5 out of 5
Recommended
for Couples
by A verified traveler from Scotland

Excellent hotel 5 mins walk from metro station

Posted Sep 13, 2016
Pros: In quiet area. Well appointed room. Comfortable bed. Excellent breakfast buffet. Good garden area with outdoor seating.
Cons: honestly can't think of anything that would have added to the enjoyment of our stay.
Location: Close to metro station. Good restaurant, Momart, just around the corner, lively atmosphere with excellent service and food.
Very pleasant, helpful staff. We were upgraded to a superior room without asking to be, which made our stay even more special as it was my wife's birthday while we were there.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice hotel,

Posted Aug 15, 2016
Nice hotel , 24hr grocery store on next block, outside of the hustle bussel of the city which was nice to get away from the sirens. Beautiful garden to have coffee in morning. The only complaint was the male at from desk very helpful, the young blonde had no time for anyone, didn't even acknowledge you when you walked past,not good for being front reception..
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

pleasant

Posted Aug 8, 2016
Pros: relaxing resting areas, caring staff
Cons: small room, tv positioned in the wrong spot of the room
Location: close to the bus stop and a good restaurant near by
friendly staff, very willing to assist, close to the bus stop, nice gardens and resting area
2 out of 5
by A verified traveler from New York, NY

Aloof

Posted Jul 20, 2016
Pretty hotel and lovely outside sitting area (breakfast area). Outside of city center but a quick cab ride will get you there. Check in time is NOT at 2pm more like 3pm. Staff ignored us for 20 minutes (because we were early??). I didn't expect our rooms to be ready at noon I just wanted to given info on the nearest restaurant. Don't expect much from the staff but that's fine because it wasn't an expensive stay. You get what you pay for. One last thing, breakfast spread limited.
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Nice hotel good neighborhood close to terminal

Posted Jul 6, 2016
Polite staff quite good brackfast helpful staff close to terminal
4 out of 5
Recommended
for Everyone
by A verified traveler from Egypt

Nice clean hotel very close to bus station

Posted Jul 3, 2016
The hotel is very close to the bus station (3-5 minutes walk) and the nearest metro station is (10-15 minutes walk) Also close to a supermarket and tobacco shop where u can buy transportation tickets The rooms were comfortable and clean and the breakfast was nice The staff were friendly and helpful and gave us many tips for daily trips
5 out of 5
Recommended
for Everyone
by A verified traveler from torreon mexico

very nice hotel and well located

Posted May 21, 2016
Pros: friendly hotel and with very nice gardens
Cons: have cream for coffee at breakfast time.-
Location: within 20 minutes by bus 60 you are in piazza venezia, colosseo roman forum, fontana de trevi, phanteon,, piazza navona
staff very amicable, well located one block from bus service and only a 20 minute ride downtown
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great except for the bed and water squeeks

Posted Apr 11, 2016
Pros: The staff, the morning breakfast, the beautiful backyard, and the balcony garden.
Cons: Include an actually queen bed that isn't a spring mattress. Fix the water pipes
Location: Not much, you have to take the metro to get anywhere, but it was really quick and easy to learn.
The "king" bed was two double spring mattresses pushed together. It was really uncomfortable and misleading. Also, whenever you turn on the water in the sink, it squeaks really loudly, and this was annoying. Besides these, the staff was really nice and they serve complimentary breakfast each morning which was great.